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Privacy Policy

 

Last updated: January 01, 2022

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

DEFINITIONS
For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

Company (referred to as either "the Company,” "We,” “LF,” "Us," or “the Store,” "Our" in this Agreement) refers to Lean Factor LLC, 5407 N Haverhill Rd #337, West Palm Beach FL 33407.

For the purpose of the GDPR, the Company is the Data Controller.

Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Florida, United States

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.

Do Not Track (DNT) is a concept promoted by US regulatory authorities, particularly the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.

Facebook Fan Page is a public profile named Lean Factor specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/LeanFactorMAX

Personal Data is any information that relates to an identified or identifiable individual.

For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.

For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Lean Factor, accessible from https://www.leanfactor.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

COLLECTING AND USING YOUR PERSONAL DATA

TYPES OF DATA COLLECTED

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Bank account/Credit card information in order to pay for products and/or services within the Service
  • Usage Data
When You pay for a product and/or a service via bank transfer or credit card, We may ask You to provide information to facilitate this transaction and to verify Your identity. Such information may include, without limitation:
  • Date of birth
  • Passport or National ID card
  • Bank card statement
  • Other information linking You to an address
Usage Data
Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
  • Google
  • Facebook
  • Twitter
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities, or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. Our Website uses cookies to store information between users' visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when they navigate from one Web page to another. Our Website uses cookies to hold users' unique session identifiers, allowing our Web server to serve correct information back to the user. Such information includes the user's shopping cart items or whether they are logged in when requesting to view or modify personal information, including your email address, which may have been stored in our database in the past. Our Website cookies do not hold any personally identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, normal browsing on our Website does not require cookies. Please refer to the Cookie Policy link at the bottom of this page to learn more.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events that we offer similar to those you have already purchased or enquired about unless you have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

RETENTION OF YOUR PERSONAL DATA

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
SECURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

ANALYTICS

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Firebase
Firebase is an analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners' sites or apps webpage: https://policies.google.com/technologies/partner-sites

Matomo
Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy

Clicky
Clicky is a web analytics service. Read the Privacy Policy for Clicky here: https://clicky.com/terms

Statcounter
Statcounter is a web traffic analysis tool. You can read the Privacy Policy for Statcounter here: https://statcounter.com/about/legal/

Flurry Analytics
Flurry Analytics service is provided by Yahoo! Inc.

You can opt-out from Flurry Analytics service to prevent Flurry Analytics from using and sharing your information by visiting the Flurry's Opt-out page: https://developer.yahoo.com/flurry/end-user-opt-out/

For more information on the privacy practices and policies of Yahoo!, please visit their Privacy Policy page: https://policies.yahoo.com/xa/en/yahoo/privacy/index.htm

Mixpanel
Mixpanel is provided by Mixpanel Inc.

You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/

For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/

Unity Analytics
Unity Analytics is provided by Unity Technologies.

Unity Analytics collects, stores, uses, processes, and transfers personal information to provide, operate, and improve Unity Technologies services, including personalized advertising services. For more information on what type of information Unity Technologies collects, please visit their Privacy Policy page: https://unity3d.com/legal/privacy-policy.

You can prevent Unity Analytics from using your information by opting out. To opt-out of Unity Analytics, please visit this page: https://unity3d.com/legal/privacy-policy

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt-Out of Ads Personalization (Android). See Your mobile device Help system for more information.

Cloudflare
Their Privacy Policy can be viewed at https://www.cloudflare.com/privacypolicy/

Microsoft
Their Privacy Policy can be viewed at https://privacy.microsoft.com/en-us/privacystatement

Linkedin
Their Privacy Policy can be viewed at https://www.linkedin.com/legal/privacy-policy

Facebook
Their Privacy Policy can be viewed at https://www.facebook.com/privacy/explanation

ADVERTISING

We may use Service Providers to show advertisements to You to help support and maintain Our Service.

Google AdSense & DoubleClick Cookie

As a third-party vendor, Google uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

You may opt-out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

AdMob by Google
AdMob by Google is provided by Google Inc.

You can opt-out from the AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en

For more information on how Google uses the collected information, please visit the "How Google uses data when you use our partners' sites or app" page: https://policies.google.com/technologies/partner-sites or visit the Privacy Policy of Google: https://policies.google.com/privacy

Bing Ads
Bing Ads is an advertising service provided by Microsoft Inc.

You can opt-out from Bing Ads by following the instructions on Bing Ads Opt-out page: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For more information about Bing Ads, please visit their Privacy Policy: https://privacy.microsoft.com/en-us/PrivacyStatement

AdButler
AdButler is an advertising service provided by Sparklit Networks Inc.

For more information about AdButler, please visit their Privacy Policy: https://www.sparklit.com/agreements.spark?agreement=privacy

Unity Ads
Unity Technologies provide Unity Ads.

Unity Ads collects, stores, uses, processes, and transfers personal information to provide, operate, and improve Unity Technologies services, including personalized advertising services. For more information on what type of information Unity Technologies collects, please visit their Privacy Policy page: https://unity3d.com/legal/privacy-policy.

You can prevent Unity Ads from using your information by opting out. To opt-out of Unity Analytics, please visit this page: https://unity3d.com/legal/privacy-policy

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt-Out of Ads Personalization (Android). See Your mobile device Help system for more information.

EMAIL MARKETING

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials, and other information that may interest you. You may opt-out of receiving any or all of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Mailchimp
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

AWeber
AWeber is an email marketing sending service provided by AWeber Communications.

For more information on the privacy practices of AWeber, please visit their Privacy policy: https://www.aweber.com/privacy.htm

GetResponse
GetResponse is an email marketing sending service provided by GetResponse.

For more information on the privacy practices of GetResponse, please visit their Privacy policy: https://www.getresponse.com/legal/privacy.html

Remarkety
Their Privacy Policy can be viewed at https://www.remarkety.com/privacy-policy/

SendGrid
Their Privacy Policy can be viewed at https://sendgrid.com/policies/privacy/

PAYMENTS

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors, whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Google Play In-App Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/

Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

WePay
Their Privacy Policy can be viewed at https://go.wepay.com/privacy-policy

WorldPay
Their Privacy Policy can be viewed at https://www.worldpay.com/en-gb/privacy-policy

PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Braintree
Their Privacy Policy can be viewed at https://www.braintreepayments.com/legal/braintree-privacy-policy

FastSpring
Their Privacy Policy can be viewed at http://fastspring.com/privacy/

Authorize.net
Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy/

2Checkout
Their Privacy Policy can be viewed at https://www.2checkout.com/policies/privacy-policy

Square
Their Privacy Policy can be viewed at https://squareup.com/legal/privacy-no-account

Go Cardless
Their Privacy Policy can be viewed at https://gocardless.com/en-eu/legal/privacy/

Elavon
Their Privacy Policy can be viewed at https://www.elavon.com/privacy-pledge.html

WeChat
Their Privacy Policy can be viewed at https://www.wechat.com/en/privacy_policy.html

Alipay
Their Privacy Policy can be viewed at https://render.alipay.com/p/f/agreementpages/alipayglobalprivacypolicy.html

Affirm
Their Privacy Policy can be viewed at https://www.affirm.com/privacy

When You use Our Service to pay for a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.

BEHAVIORAL REMARKETING

The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.

These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
  • Measure and analyze traffic and browsing activity on Our Service
  • Show advertisements for our products and/or services to You on third-party websites or apps
  • Measure and analyze the performance of Our advertising campaigns
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
  • The NAI's opt-out platform: http://www.networkadvertising.org/choices/
  • The EDAA's opt-out platform http://www.youronlinechoices.com/
  • The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt-Out of Ads Personalization (Android). See Your mobile device Help system for more information.

We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities, please refer to the Privacy Policy of each vendor listed below.

The third-party vendors We use are:

Google Ads (AdWords)
Google Inc provides Google Ads (AdWords) remarketing service.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on allows visitors to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Bing Ads Remarketing
Microsoft Inc provides Bing Ads remarketing service.

You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement

Twitter
Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

Facebook
Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Pinterest
Pinterest Inc provides Pinterest remarketing service.

You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data

You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy

AdRoll
AdRoll remarketing service is provided by NextRoll, Inc.

You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false or the Opt-Out of Personalized Advertising web page: https://help.adroll.com/hc/en-us/articles/216599538-Opting-Out-of-Personalized-Advertising

If You are a California resident, please read the "Information For California Residents Only" section in the Privacy Policy of NextRoll, Inc.: https://www.nextroll.com/privacy#service-13

For more information on the privacy practices of AdRoll, please visit the NextRoll, Inc. Privacy Policy web page: https://www.nextroll.com/privacy

Perfect Audience
Perfect Audience remarketing service is provided by NowSpots Inc.

You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out (http://ib.adnxs.com/optout).

For more information on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy & Opt-out web page: https://www.perfectaudience.com/privacy/

AppNexus
AppNexus remarketing service is provided by AppNexus Inc.

You can opt-out of AppNexus remarketing by visiting the Privacy & the AppNexus Platform web page: https://www.appnexus.com/platform-privacy-policy

For more information on the privacy practices of AppNexus, please visit the AppNexus Platform Privacy Policy web page: https://www.appnexus.com/platform-privacy-policy

USAGE, PERFORMANCE, AND MISCELLANEOUS

We may use third-party Service Providers to provide better improvement of our Service.

Invisible reCAPTCHA
We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.

The reCAPTCHA service may collect information from You and from Your Device for security purposes.

The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

Mouseflow
Mouseflow is a session replay and heatmap tool that shows how visitors click, move, scroll, browse, and pay attention on websites. The service is operated by ApS.

Mouseflow service may collect information from Your device.

The information gathered by Mouseflow is held in accordance with its Privacy Policy: https://mouseflow.com/privacy/

FreshDesk
FreshDesk is a customer support software. The service is operated by Freshworks, Inc.

FreshDesk service may collect information from Your Device.

The information gathered by FreshDesk is held in accordance with its Privacy Policy: https://www.freshworks.com/privacy/

Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google.,

Google Places service may collect information from You and from Your Device for security purposes.

The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

Richpanel
Their Privacy Policy can be viewed at https://richpanel.com/privacy-policy

ShipStation
Their Privacy Policy can be viewed at https://www.shipstation.com/privacy-policy/

APC Postal Logistics
Their Privacy Policy can be viewed at https://www.apc-pli.com/privacy-policy.html

FedEx
Their Privacy Policy can be viewed at https://www.fedex.com/en-us/trust-center.html

UPS
Their Privacy Policy can be viewed at https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/privacy-notice.page

USPS
Their Privacy Policy can be viewed at https://about.usps.com/who/legal/privacy-policy/

Twitter
Their Privacy Policy can be viewed at https://twitter.com/en/privacy

Amazon
Their Privacy Policy can be viewed at https://www.amazon.com/gp/help/customer/display.html?nodeId=468496&ref_=abn_bfooter_privacy

Instagram
Their Privacy Policy can be viewed at https://www.instagram.com/legal/privacy/

Pinterest
Their Privacy Policy can be viewed at https://www.privacypolicies.com/our-privacy-policy/

YouTube
Their Privacy Policy can be viewed at https://policies.google.com/privacy?hl=en

Snapchat
Their Privacy Policy can be viewed at https://www.snap.com/privacy/privacy-policy

TikTok
Their Privacy Policy can be viewed at https://www.tiktok.com/legal/privacy-policy-row?lang=en

Walmart
Their Privacy Policy can be viewed at https://corporate.walmart.com/privacy-security

ebay
Their Privacy Policy can be viewed at https://pages.ebay.com/help/policies/privacy-policy.html

LiveAgent
Their Privacy Policy can be viewed at https://www.liveagent.com/privacy-policy/

shopify
Their Privacy Policy can be viewed at https://www.shopify.com/legal/privacy

gorgias
Their Privacy Policy can be viewed at https://www.gorgias.com/privacy/privacy

Judge.me
Their Privacy Policy can be viewed at https://judge.me/privacy

yahoo
Their Privacy Policy can be viewed at https://legal.yahoo.com/us/en/yahoo/privacy/index.html

GDPR PRIVACY

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GDPR

We may process Personal Data under the following conditions:

Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary to protect Your vital interests or another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help clarify the specific legal basis that applies to the processing, particularly whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

YOUR RIGHTS UNDER THE GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law, if You are within the EU, to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please Contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing, and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

EXERCISING OF YOUR GDPR DATA PROTECTION RIGHTS

You may exercise Your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

FACEBOOK FAN PAGE

DATA CONTROLLER FOR THE FACEBOOK FAN PAGE

The Company is the Data Controller of Your Personal Data collected while using the Service. As an operator of the Facebook Fan Page https://www.facebook.com/LeanFactorMAX, the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for the use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

FACEBOOK INSIGHTS

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the user’s device visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records, and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page, and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation

CCPA PRIVACY

This privacy notice section for California residents supplements the information contained in Our Privacy Policy,- and it applies solely to all visitors, users, and others who reside in the State of California.

CATEGORIES OF PERSONAL INFORMATION COLLECTED

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us but reflects our good-faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

Category A: Identifiers.

Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.

Collected: Yes.

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected: Yes.

Category C: Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Collected: No.

Category D: Commercial information.

Examples: Records and history of products or services purchased or considered.

Collected: Yes.

Category E: Biometric information.

Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected: No.

Category F: Internet or other similar network activity.

Examples: Interaction with our Service or advertisement.

Collected: Yes.

Category G: Geolocation data.

Examples: Approximate physical location.

Collected: No.

Category H: Sensory data.

Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

Collected: No.

Category I: Professional or employment-related information.

Examples: Current or past job history or performance evaluations.

Collected: No.

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected: No.

Category K: Inferences drawn from other personal information.

Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Collected: No.

Under CCPA, personal information does not include:
  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA's scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994
SOURCES OF PERSONAL INFORMATION

We obtain the categories of personal information listed above from the following categories of sources:

Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
Indirectly from You. For example, from observing Your activity on our Service.
Automatically from You. For example, through cookies, our Service Providers or We set on Your Device as You navigate through our Service.
From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to You, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

USE OF PERSONAL INFORMATION FOR BUSINESS PURPOSES OR COMMERCIAL PURPOSES

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:
  • To operate our Service and provide You with our Service.
  • To provide You with support and respond to Your inquiries, including investigating and addressing Your concerns and monitoring and improving our Service.
  • To fulfill or meet the reason, You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
  • For internal administrative and auditing purposes.
  • To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity, including, when necessary, to prosecute those responsible for such activities.
Please note that the examples provided above are illustrative and not intended to be exhaustive. Please refer to the "Use of Your Personal Data" section for more details on how we use this information.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes, We will update this Privacy Policy.

DISCLOSURE OF PERSONAL INFORMATION FOR BUSINESS PURPOSES OR COMMERCIAL PURPOSES

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed but reflects our good-faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

SALE OF PERSONAL INFORMATION

As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold but reflects our good-faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:
  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity
SHARE OF PERSONAL INFORMATION
We may share Your personal information identified in the above categories with the following categories of third parties:
  • Service Providers
  • Payment processors
  • Our affiliates
  • Our business partners
  • Third-party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You
SALE OF PERSONAL INFORMATION OF MINORS UNDER 16 YEARS OF AGE

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third-party websites we link to may do so. These third-party websites have their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children never to provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

YOUR RIGHTS UNDER THE CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
  • The right to notice. You have the right to be notified of which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes, and share of personal information. Once We receive and confirm Your request, We will disclose to You:
    • The categories of personal information We collected about You
    • The categories of sources for the personal information We collected about You
    • Our business or commercial purpose for collecting or selling that personal information
    • The categories of third parties with whom We share that personal information
    • The specific pieces of personal information We collected about You
    • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
      • The categories of personal information categories sold
      • The categories of personal information categories disclosed
  • The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please contact Us.
  • The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement if You previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by:
    • Denying goods or services to You
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to You
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services
EXERCISING YOUR CCPA DATA PROTECTION RIGHTS

If You are a California resident You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request on this page: https://www.leanfactor.com/pages/ccpa-opt-out

You may also exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:
  • By email: orders@leanfactor.com
  • By visiting this page on our website: https://www.leanfactor.com/pages/contact-support
  • By phone number: 1-800-818-7115
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:
  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
  • Describe Your request with sufficient detail that allows Us to understand, evaluate, and respond to it properly
We cannot respond to Your request or provide You with the required information if we cannot:
  • Verify Your identity or authority to make the request
  • And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

DO NOT SELL MY PERSONAL INFORMATION

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt-out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt-out is specific to the browser You use. You may need to opt-out on every browser that You use.

Website
You can opt-out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
  • The NAI's opt-out platform: http://www.networkadvertising.org/choices/
  • The EDAA's opt-out platform http://www.youronlinechoices.com/
  • The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
The opt-out will place a cookie on Your computer that is unique to the browser You use to opt-out. If you change browsers or delete the cookies saved by your browser, You will need to opt-out again.

Mobile Devices
Your mobile device may give You the ability to opt-out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

  • "Opt-out of Interest-Based Ads" or "Opt-out of Ads Personalization" on Android devices
  • "Limit Ad Tracking" on iOS devices
You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

"DO NOT TRACK" POLICY AS REQUIRED BY CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)

Our Service does not respond to Do Not Track signals.

However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting your web browser’s preferences or settings page.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT (“COPPA”)

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

YOUR CALIFORNIA PRIVACY RIGHTS (CALIFORNIA'S SHINE THE LIGHT LAW)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

CALIFORNIA PRIVACY RIGHTS FOR MINOR USERS (CALIFORNIA BUSINESS AND PROFESSIONS CODE SECTION 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

If the changes are material We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective immediately when they are posted on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and periodically visiting our website and this Privacy Policy to check for any changes.

CONTACT US

We provide email links throughout our site that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file to better serve you should you have additional questions in the future. Your personal information is shared with third parties (including manufacturers) only with your explicit permission.

If you have any questions about this Privacy Policy, You can contact us:
  • By email: orders@leanfactor.com
  • By visiting this page on our website: https://www.leanfactor.com/pages/contact-support
  • By phone number: 1-800-818-7115

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

What is Proposition 65?

Proposition 65 (“Prop 65”) is a California law formally known as the Safe Drinking Water and Toxic Enforcement Act. Prop 65 is a unique California only “right to know” law that requires products sold in California or online to California customers to bear warning notices about potential exposure to any of the over 1,000 substances listed by the state as causing cancer, birth defects or other reproductive harm. The list includes synthetic and naturally occurring chemicals that are found in common household products including food, drugs and other products. Products containing lead, cadmium or other listed substances, even in very small amounts, must have a California Proposition 65 warning. If your shipping address is in California you must agree that you understand and consent to the following which applies to every product we ship to California:

 

 


California Proposition 65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food

and

California Proposition 65 WARNING: Consuming this product can expose you to chemicals, including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For further information go to www.P65Warnings.ca.gov/food

For additional information about California Proposition 65 see http://www.oehha.ca.gov/prop65.html

Prop 65 warnings may be required for any product that exposes an individual in California to any chemical listed under the law. This is not just about food but includes any item that has the possibility of having any of these "chemicals". This includes electrical wires, jewelry, padlocks, schools, dishes, flashlights, coffee shops, clothing, cars, restaurants, TV’s, furniture, alcohol, diesel engines, amusement parks, parking lots, hardware stores, gas stations, hospitals, and just about any decent-sized business. Even testosterone and estrogen which are naturally produced by your body are listed in Prop 65.

Prop 65 does not ban any products from sale in California; it simply requires warning labels or signage whenever exposure could cause more than “one excess case of cancer in 100,000 individuals exposed to the chemical over a 70-year lifetime.” That allows anybody to bring a case by finding a listed chemical in a product even if it is present in an amount 1,000 times below the “no observable effect” level. A company can prove the level is meaninglessly low, but that is quite costly to do in court. Most companies end up settling with the plaintiff (even when they are not liable) to avoid the expense of litigation and then add the warning labels to everything.

Lawsuits to enforce Prop 65 against manufacturers may be instituted by the State of California, or much more frequently by private “bounty hunters” and their attorneys who profit from the law. Recently, the dietary supplement industry has been subject to aggressive enforcement by private Proposition 65 bounty hunters over the alleged lead and other heavy metals contained in various supplement products. Lead is a naturally occurring element that is found throughout the entire environment, including in soils where it can be taken up by natural plants and herbs. Many plants, plant extracts, and minerals used in dietary supplement products contain some level of lead, a chemical listed under Proposition 65. Detectable lead can also be found in a variety of food products that are generally considered part of a healthy diet, including fruit juice, seaweed, ginger, and chocolate, all of which have also been the subject of Proposition 65 enforcement.

Detectable lead can be found in almost every food you have eaten in your entire life including carefully selected and sourced superfoods. None of these elements are added by Lean Factor, which follows good manufacturing practices to minimize or eliminate any contamination.

Under federal laws, the federal government cannot take action to limit the use of a chemical unless it has been proven unsafe. So a chemical is generally considered safe unless there is scientific evidence to the contrary. But under California Prop 65, the presumption of culpability is flipped so a company must prove its product is safe and free of all 800 chemicals.

The reason you now see this label on our foods is that, after many years and many lawsuits, the group of attorneys, who had much to do with putting this law into play, are running out of companies in California to sue. They are now pursuing and trying to extract money out of any company that ships its products to California. In the near future, you will begin noticing these warnings on almost everything from every company in the state of California.

Here is what makes this absurd. The FDA, USDA, European Union, and World Health Organization do not agree with this law and found no scientific merit to back it up. Everything we eat contains tiny amounts of heavy metals (defined as chemicals under Prop 65) due to the fact that this is simply the state of our natural environment. The FDA has set guidelines on what is considered safe for many of these items in question and we laboratory test every batch of every product we receive to ensure it not only meets but exceeds these federal requirements.

This law was originally created by the state of California to protect the consumer but now some unscrupulous lawyers are taking advantage for personal profit rather than a true concern to safeguard the consumer. In 2008 the average settlement was $123,000 and for those companies that try to defend themselves in court, the costs are even higher. The vast majority to these settlement costs end up in the pockets of the attorneys, who brought the case, as legal fees. For this reason, we have been forced to put the warning labels on any product we ship to the state of California even if the naturally occurring levels of heavy metals are well below Prop 65 levels.

In conclusion, we at Lean Factor understand that due to the state of our environment, you the consumer, need to be proactive in order to have vibrant health. As a health coach, Master Herbalist, and Director of Education at Lean Factor, I have produced guidelines that you may want to consider in order to achieve this goal. Most importantly we need to focus on how the body responds to external stressors, especially the ones we have no control over. In order to support the body's ability to have a healthy stress response the following guidelines will be very helpful:

● The daily use of adaptogen and tonic herbs and foods
● Nourishing our bodies with real whole foods in order to give us the tools to function at optimal levels
● Nourishing our detoxification pathways in order to keep them working at optimal levels
● Practice healthy relaxing activities like yoga, meditation, talk therapy, music, light & dance therapy
● Maintain adequate hydration status which assists the detoxification processes
● Finally, through the consumption of quality food-based protein and daily forms of strength training to keep as much lean muscle tissue on our body as possible


Remember toxins store up in fat tissue so the less we have the better.

I hope this information helps settle any concerns you may have about Prop 65 and these warning labels.

To learn more about California Prop 65 please visit these sites:

http://www.WhyThisWarning.com
http://prop65scam.com/
http://www.theiplawblog.com/2014/01/articles/legal-info/proposition-65-twenty-seven-years-later-and-still-no-observable-effect/
https://www.gov.ca.gov/news.php?id=18026
https://cdn.shopify.com/s/files/1/0971/6576/files/prop65_explained_jan2016.pdf?12587164411280906725
https://www.nowfoods.com/now/nowledge/california-residents-proposition-65-warning-faqs


The list of companies and products cited for non-compliance to Prop 65 is long and growing. Below are a few examples of companies in the nutritional supplement industry that have been pursued for Prop 65 violations by unscrupulous lawyers driven by profit rather than public health:

4Life Research
Absolute Nutrition
Advanced Nutrient Science
Advance Physicians Formula (NHK Laboratories)
Advocare International
AIM International
AL Global Corporation
Alfa Vitamins Lab
ALL ONE Nutritech
Aloe Vera of America
Amazon Herb Company
American BodyBuilding Products
Arbonne International (Arbonne Essentials)
Arise & Shine Herbal Products
Aspen Group
AST Sport Science
ATF Fitness Products
Atrium Inc.
Ayush Herbs
Baseline Nutritionals
Beauty & Health International
Betty Lou’s
Bio-International
Biotics Research Corporation
Bristol Farms Pure Synergy
Bronson Nutritionals
Ceautamed Worldwide
Cell-Nique Corporation
CGNP Manufacturing
Champion Nutrition
Chi’s Enterprise
Continental Vitamin Company
Creations Garden Natural Products
DEVA Nutrition
DNS Nutrition
Dr. Health
Dr. Mercola
Dr. Schulze’s American Botanical Pharmacy
EarthLab (Wise Woman Herbals)
Erom
Forever Living
Forevergreen
FreeLife International
Full Green Circle
Futurebiotics
Garden of Life
General Nutrition Centers
Genesis Pure
Genesis Today
Genisoy Food Company
GHC ND Operations
Ginco International
Global Healing Center
Golden Flower Chinese Herbs
Golden Neo-Life Diamite International
Good Life International
Great American Products
Greens World
Health Body Services
Health Plus
Healthy Body Services
Healthy Directions
Healthy Healing
Healthy Natural Systems International
Heritage Health Products Company
ICA Health (Dr. Wilson’s Original Formulations)
ICC Industries
Inner Health Group
Institute for Vibrant Living
Integrated Sports Science
Integrity Health Group
ISI Brands
It Works Global
Jarrow Formulas
Kan Herb Company
Konsyl Pharmaceuticals
Kraft Foods
Labrada Nutrition
Life Extension (XtendOLife)
Life Force International
Living Intentions
LuckyVitamin Corporation
MacroLife Naturals
Max Muscle Sports Nutrition
MET-Rx Engineered Nutrition
Metagenics
Mountain Rose Herbs
MRI
MRM
Myogenix
Natrol
Natura Health Products
Naturade Operating Corporation
Natural Organics
Nature’s Answer (Greens Today, Tru Cleanse, etc.)
Nature’s Best
Nature’s Bounty
Nature’s Herb Company
Nature’s Plus
Nature’s Sunshine Products
Nature’s Way Products
Naturemed
Navitas Naturals
New England Greens
Nu Skin Enterprises
NuCare International
Nutraceutical Corporation
Nutri-Well International
Nutri-West
NutriBiotic
Nutricologiy
Optimum Nutrition
Organic By Nature
Organic India USA
Ortho Molecular Products
Promax Nutrition Corporation
ProSource
Pure Planet Products
Quick Trim
R-U-VED
Raw Indulgence
ReNew Life Formulas
Rexal Sundown
Robbins Research International
Self Health Resource Center (Dr. Clark Store)
Seychelles Organics
Sonne’s Organic Foods
Sunfood Superfoods
Sunrider International
Sunsweet Growers
Sunwarrior
Supreme Protein
Symmetry Corporation
Tao of Wellness
The Clean Program Corp.
The Synergy Company
Trace Minerals Research
TRC Nutritional Laboratories
TriVita
Ultimate Nutrition
United Herbal Sciences
United States Nutrition
Vega (Sequel Naturals)
Vibrant Health
Visual Sciences
Vital Pharmaceuticals
Vitamin Power
Vitamin Research Products
Vitamin Shoppe
VitaTech International
Vitonomy
Wellness Watchers Global
WellNX Life Sciences
Western Botanicals
Wholistic Botanicals
Windmill Health Products
World Health Products
Yerba Prima

A Few Distributors:
Amazon.com
Drugstore.com
Pureformulas.com
Supplementwarehouse.com
DPS Nutrition
iHerb
GNC
Swanson Health Products
Vitacost.com

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

Terms & Conditions of Use & Service

PLEASE READ THESE TERMS AND CONDITIONS OF USE AND SERVICE CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

You (“Customer”, “consumer”, "wholesaler", "retailer" and “website visitor”) are currently viewing a page of the Lean Factor LLC  (Lean Factor and LF) website(s) or related websites (the “Site”) belonging to Lean Factor or one of its social network sites, subsidiaries, assignees, parent companies, sister companies, affiliates, associates, or associated marketplaces (collectively the "Service Providers", "Lean Factor", and "We"). This Site and any of the services provided by Lean Factor in connection with business operations and/or the Site (the “Services”) are being provided to you expressly subject to these Terms of Use, which govern your use of the Site, Services, purchases you make, products you receive, your relationship with Lean Factor and/or any Disputes you may have. Please read these Terms of Use carefully. By accessing this Site or other Service Provider sites, making a purchase, or using any of our Services you agree to be bound by these Terms of Use, Privacy Policy, Disclaimer, and California Prop 65 Policy. The Site is intended for individuals who are at least 13 years old. If you are under the age of 13 years old, you should not be visiting this Site.

“Services” under these Terms and Conditions of Use and Service (Terms) include but are not limited to tangible and intangible purchases you make, products you receive, product labeling, product information written and verbal, advice, consulting, counseling and additional services available to you from independent third party Service Providers accessed through navigation from the Site.

The Service is subject to your compliance with the binding terms and conditions set forth below, including all exhibits hereto and the other information which is available in the registration process and on the Service ("Information") and incorporated by reference in this Agreement. This Agreement consists of the Disclaimer, California Prop 65 WARNING (California Safe Drinking Water and Toxic Enforcement Act of 1986), and Privacy Policy set forth below and the terms and conditions set forth below, including all exhibits hereto and the Information.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PURCHASING, ACCESSING, AND USING THE SITE AND SERVICES. BY ACCESSING OR USING THE SITE, SERVICE, AND SERVICE PROVIDERS, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW INCLUDING THE PROVISIONS OF PARAGRAPHS 17 (WARRANTIES), 20 (LIMITATION OF LIABILITY), 21-26 (BINDING ARBITRATION; WAIVER OF CLASS-ACTION RIGHTS; SEVERABILITY), 31-34 (COPYRIGHT, LICENSES, USE RESTRICTIONS, AND IDEA SUBMISSIONS), 37 (INDEMNIFICATION), 38 (THIRD PARTY RIGHTS), 49 (MISCELLANEOUS), 50-53 (CALIFORNIA PROPOSITION 65 WARNING (CALIFORNIA SAFE DRINKING WATER AND TOXIC ENFORCEMENT ACT OF 1986)), DISCLAIMER, PRIVACY POLICY, AND ALL CONTRACT TERMS SET FORTH BELOW. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE AND SERVICES. LEAN FACTOR MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON EITHER POSTING OF THE MODIFIED AGREEMENT OR NOTIFYING YOU. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SERVICES SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

These terms and conditions of use may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void unless otherwise agreed to in a written agreement signed by both Customer and Lean Factor.

THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, WITHOUT REGARD TO CONFLICTS OF LAW.

The products, claims, reviews, and testimonials made about products and services on or through this site have not been evaluated by Lean Factor or the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on this site and any information contained on or in any product label or packaging is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before using any of our products, starting any diet, exercise, supplementation program, taking any medication, or if you have or suspect you might have a health problem or have a family history of health problems. Individual results may vary. Lean Factor urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition. You should not stop taking any medication without first consulting your physician.

Shopping. All e-commerce is brought to you by Lean Factor or an operational service provider and Affiliate under this Agreement. We have no responsibility or liability whatsoever for goods or services you may obtain from or through other websites or web pages, even if you were directed or linked to such a site or page through the Site, nor are we responsible for assisting you in correcting any problem you may experience with Products if you do not notify us within the 30 day period for any goods or services not obtained directly on the Site. You agree that your sole and exclusive remedy and our sole, exclusive and maximum liability arising from or relating in any way to any Product shall be the amount you actually paid us (or our suppliers, operational service providers, or other e-commerce partners) for it. EXCEPT AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY ARISING FROM OR RELATING IN ANY WAY TO ANY AND ALL PRODUCTS. EXCEPT AS SPECIFICALLY MADE IN WRITING, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY AND EVERY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY AND ALL PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.

Products may be purchased while supplies last. If a Product is listed at an incorrect quantity or price or with incorrect information, we reserve the right to refuse or cancel orders placed for that Product, whether or not the order has been confirmed and even if your account has been charged (in which event we will issue a credit to your account in the amount of the charge).

Payment Terms. You acknowledge that Lean Factor reserves the right to charge for any portion of the Lean Factor Services and to change its fees (if any) from time to time at its discretion. If Lean Factor terminates your Account/Membership because you have breached the Agreement, you shall not be entitled to a refund of any unused portion of fees or payments (if any). If you purchase or use Lean Factor Credits, or make direct payments, you agree to our Payment Terms. Terms of payment are within Lean Factor sole discretion, and unless otherwise agreed to by Lean Factor, payment must be received by Lean Factor prior to Lean Factor acceptance or shipment of an order. Payment for the products will be made by credit card, money order, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by Lean Factor. Invoices are due and payable within the time period noted. Lean Factor may invoice parts of an order separately. Orders are not binding upon Lean Factor until accepted by Lean Factor. Any price quotations given by Lean Factor will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Our creation or transmission of an order confirmation does not signify acceptance of your order, nor constitute a binding confirmation of an offer to sell any Product and we reserve the right to accept or decline your order for any reason up until the time the Product is actually delivered to you. We reserve the right at any time, without prior notice, to limit or reduce the quantity you ordered of any Product and we will notify you if we do so. All orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and authorization policies and practices in effect at the time of your order. We may contact you and require additional information from you before we grant such pre-approval. We reserve the right to refuse, cancel or seek the return any Products that are purchased in violation of the foregoing restrictions.

You are responsible for any taxes imposed on the sale or use of Products and applicable taxes will be added to the amount charged for Products purchased on the Site. If an order consists of multiple items, they may be shipped separately depending on availability.

Shipping Charges; Taxes. Separate charges for shipping and handling will be shown on Lean Factor invoice(s). Unless Customer provides Lean Factor with a valid and correct tax exemption certificate applicable to the product ship-to location prior to Lean Factor acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order, however designated, except for Lean Factor franchise taxes and taxes on Lean Factor net income. If applicable, a separate charge for taxes will be shown on the Lean Factor invoice.

Products. Lean Factor policy is one of ongoing product updates and revisions, often on a daily basis. Product descriptions and labeling may have inaccuracies or incorrect nutrition facts, information, and claims. Lean Factor may revise and discontinue products at any time. Lean Factor reserves the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice. Lean Factor may source products from different suppliers around the world. We do our best to maintain the accuracy of the information on our website but at times there may be mistakes. If you see a mistake in a product description or label or misrepresentation please contact us so we can correct the error immediately.

Password. When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another Member at any time or to disclose your password to any third party. You agree to notify Lean Factor immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.

Title; Risk of Loss. Title to products passes from Lean Factor to Customer on shipment from Lean Factor facility. Loss or damage that occurs during shipping by a carrier selected by Lean Factor is Lean Factor responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility. Title to software will remain with the applicable licensor(s).

Warranties, Disclaimers. THE MATERIALS IN OUR SITES ARE PROVIDED AS IS. THIS MEANS THAT (SUBJECT TO THE EXCEPTION BELOW) Lean Factor DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES ABOUT THE MATERIAL IN THE SITES AND PRODUCTS, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES (BUT IS NOT LIMITED TO) WARRANTIES... THAT THE MATERIAL IS OF ANY PARTICULAR LEVEL OF QUALITY OR FIT FOR A PARTICULAR PURPOSE. THAT THE FUNCTIONAL ELEMENTS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE. THAT DEFECTS WILL BE CORRECTED. THAT OUR SITES OR THE SERVERS THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THAT SUCCESSFUL RESULTS OR OUTCOMES WILL RESULT FROM PROPERLY FOLLOWING ANY INSTRUCTIONS, DIRECTIONS OR RECIPES CONTAINED IN THE MATERIALS. IN ADDITION TO THE ABOVE, YOU (AND NOT LEAN FACTOR) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. IN ADDITION TO THESE TERMS AND CONDITIONS, WHICH MANDATES BINDING ARBITRATION AND WAIVER OF CLASS-ACTION RIGHTS, YOU AGREE TO BE BOUND BY THE ACCEPTANCE OF CONTRACT TERMS CONTAINED ELSEWHERE IN THIS SITE INCLUDING OUR PRIVACY POLICY, DISCLAIMER, AND CALIFORNIA PROPOSITION 65 POLICY.

Contests, Promotions, Sweepstakes, Auctions. From time to time, we or our service providers, licensees, suppliers or Advertisers may conduct promotions on or through Lean Factor or Community Sites, including, but not limited to, auctions, contests or sweepstakes ("Promotions"). Each Promotion may have Additional Terms, which will be posted or otherwise made available to you, and for purposes of each Promotion, will be deemed incorporated into this Agreement. It is your responsibility to read and abide by the Additional Terms.

Deactivation/Termination of Your Account or Use. We may terminate your use of and registration on the Site, at any time and for any reason, with or without cause, without prior notice to you and without any liability or further obligation of any kind whatsoever to you or any other party. Even after Account/Membership is terminated, this Agreement will remain in full effect.

Limitation of Liability. LEAN FACTOR IS NOT LIABLE FOR ANY REASON FOR ANY BARGAINED-FOR EXCHANGE VIOLATION, DAMAGES, MEDICAL EXPENSES, LOSS, SICKNESS, OR INJURY THAT ACCOMPANY OR RESULT FROM YOUR USE OF ITS PRODUCTS, SITE, SERVICES, SERVICE PROVIDERS, INFORMATION, PRODUCT LABELS, NUTRITION FACTS, PRODUCT DESCRIPTIONS, FALSE BENEFITS, LINKS, FALSE CHARACTERISTICS, RECOMMENDATIONS, REPRESENTATIVES ADVICE, FALSE STATEMENTS, VIDEOS, OR SUGGESTIONS. LEAN FACTOR WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, LEGAL BILLS, OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY... USE OF (OR INABILITY TO USE) THE SITES, USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM OUR SITES; FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR... LINE FAILURE. KEEP IN MIND THAT WE ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING... DAMAGES INTENDED TO COMPENSATE SOMEONE DIRECTLY FOR A LOSS OR INJURY; DAMAGES REASONABLY EXPECTED TO RESULT FROM A LOSS OR INJURY (LEGALLY, "CONSEQUENTIAL DAMAGES"); OTHER MISCELLANEOUS DAMAGES AND EXPENSES RESULTING DIRECTLY FROM A LOSS OR INJURY (LEGALLY, "INCIDENTAL DAMAGES"). FURTHERMORE, WE AND OUR SERVICE PROVIDERS ARE NOT LIABLE EVEN IF WE'VE BEEN MISLEADING, NEGLIGENT, DECEPTIVE OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES -- OR BOTH.


Binding arbitration; waiver of class action rights; severability. Binding arbitration is a means of having an independent third party resolve a Covered Dispute without using the court system, judges or juries. Either You (“Customer”, reseller, wholesaler, consumer, and website visitor) or We (“Lean Factor” including Lean Factor assignees, agents, employees, consultants, independent contractors, parent companies, sister companies, officers, directors, shareholders, subsidiaries, members, affiliates, predecessors and successors, suppliers and Licensors (collectively the "Service Providers")) may require the submission of a Covered Dispute to binding arbitration at any reasonable time. You and Lean Factor, agree that if a Dispute, claim, disagreement, misunderstanding, or controversy (collectively referred to as Dispute), whether in contract, tort, or otherwise, whether pre-existing, present or future, and including statutory, common law, intentional tort and equitable claims, arises between you and Lean Factor, upon demand by either you or Lean Factor, the Dispute shall be resolved exclusively and finally by the following binding arbitration process. However, Lean Factor shall not initiate arbitration to collect a debt but reserves the right to arbitrate all other disputes. A “Dispute” is an unresolved disagreement between you and Lean Factor whether or not you have made a purchase. It includes but is not limited to any losses or disagreement relating in any way to Lean Factor, its Site, Service, Service Providers, products, related services, related purchase, expenses, damages, costs, loss of investments, Certificate of Analysis results (CoA), legal fees, medical fees, advertising, marketing, product country of origin, product nutrition facts and supplement facts panels, product taste, product color, product smell, product consistency, promotions, product descriptions, product testing, product labels, custom product blends, custom packaging, product claims, product quality, product purity, product contamination, laboratory tests and reports, product additives, product mix-ups, product heavy metal content, California Proposition 65 (California Safe Drinking Water and Toxic Enforcement Act of 1986), website performance, website content written and implied, arising from or relating to disagreements about the meaning or application of this Agreement, its interpretation, or the breach, termination or validity thereof, and the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties. It includes claims based on breach of express or implied warranties, broken promises, bargained-for exchange illusory promises, deceptions, misrepresentations, misinformation, miscommunication, contracts, torts, or other wrongful actions. It also includes statutory, common law and equitable claims. This Arbitration Agreement shall survive the payment or closure of your Account and discontinued use of the Site, Services, and Service Providers. You understand and agree that you and Lean Factor are waiving the right to a jury trial or trial before a judge in a public court. As the sole exception to this Arbitration Agreement, you and Lean Factor retain the right to pursue in small claims court any Dispute that is within that court’s jurisdiction. If either you or Lean Factor fails to submit to binding arbitration following lawful demand, the party so failing bears all costs and expenses incurred by the other in compelling arbitration.

Arbitration Procedure; Severability. Either you or Lean Factor may submit a Dispute to binding arbitration at any time notwithstanding that a lawsuit or other proceeding has been previously commenced. Neither you nor Lean Factor shall be entitled to join or consolidate disputes by or against others in any arbitration, or to include in any arbitration any dispute as a representative or member of a class, or to act in a private attorney general capacity. Each arbitration, including the selection of the arbitrator(s), shall be administered by American Arbitration Association (AAA) ( https://www.adr.org/ ), JAMS ( https://www.jamsadr.com/ ), FORUM ( http://www.adrforum.com/ ), or such other administrator as you and Lean Factor may mutually agree to (AAA, JAMS, NAF or such other mutually agreeable administrator to be referred to hereinafter as the “Arbitration Administrator”). To the extent that there is any variance between the Arbitration Administrator Rules and this Arbitration Agreement, this Arbitration Agreement shall control. The arbitrator(s) must be members of the state bar where the arbitration is held, with expertise in the substantive laws applicable to the subject matter of the Dispute. No arbitrator or other parties to an arbitration proceeding may disclose the existence, content, or the results of the arbitration, except for disclosures of information required in the ordinary course of business or permitted by applicable law or regulation. This provision will be liberally construed in order to ensure the enforcement of this Arbitration Provision. You and Lean Factor (the “Parties”) agree that in this relationship: (1) The Parties are participating in transactions involving interstate commerce; and (2) This Arbitration Agreement and any resulting arbitration are governed by the provisions of the Federal Arbitration Act (Title 9 of the United States Code), and, to the extent any provision of that Act is inapplicable, unenforceable or invalid, the laws of the state of Florida will apply.

You and We each agree to take all steps and execute all documents necessary for the implementation of arbitration proceedings. The arbitrator may hear and rule on appropriate dispositive motions as part of the arbitration proceeding, such as motions for judgments on the pleadings, summary judgment, or partial summary judgment. The Arbitration Administrator, the arbitrators, You and We, must, to the extent feasible, take any necessary action to ensure that an arbitration proceeding, as described in this Arbitration Provision, is completed within 180 days of filing the Covered Dispute with the Arbitration Administrator.

The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute or controversy between Customer and Lean Factor The arbitration shall be conducted in English and held in Palm Beach County, Florida at the office of Lean Factor, in person, by telephone, or video conference as determined by agreement of the parties or, in the absence of agreement, by the Arbitrator(s). Discovery will be limited to a timely exchange of documents. Any award of the arbitrator(s) shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. The Parties agree to keep confidential the arbitration and any Award rendered by the Arbitrator(s).

Rights Preserved. Any statute of limitations applicable to any Dispute applies to any arbitration between the Parties. The provisions of this Arbitration Agreement shall survive termination, amendment or expiration of the Account or any other relationship between you and Lean Factor.

Fees and Expenses of Arbitration. Arbitration fees shall be determined by the rules or procedures of the Arbitration Administrator unless limited by applicable law. Please check with the Arbitration Administrator to determine the fees applicable to any arbitration You may file. If the law applicable to this Agreement limits the number of fees and expenses to be paid by You, then no allocation of fees and expenses to You shall exceed this limitation. Unless inconsistent with applicable law, each of Us shall bear the expense of our own attorney, expert, and witness fees, regardless of which of Us prevail in the arbitration.

Applicable Law. Customer agrees to comply with all applicable laws and regulations of the various states and of the United States. Customer agrees and represents that it is buying for its own internal use only, and not for resale. Lean Factor has separate terms and conditions governing resales.

Headings. The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.

Wireless Marketing Services & Promotional Opportunities. Lean Factor may provide users and viewers with the opportunity to register for special promotions, services, news, programming, and information delivered via text messaging (SMS and MMS) and other wireless Devices. Users are required to provide their consent to receive such information, either by registering on this Site or via their wireless Device. Such services and promotional opportunities may be provided by the Affiliates, service providers, mobile carriers, or other related companies of Lean Factor. The information requested as part of the online registration process is a user's telephone number or a wireless email address, but only if specifically requested, and the carrier's name. Optional information may be requested for specific promotions, such as a user's preferences regarding goods or services, or other similar survey information. Depending on the promotion, we may also collect an Internet email address or other information and, depend on the information collected, the user may also be required to confirm his or her agreement to this Agreement and, including without limitation, the Privacy Policy, and Disclaimer.

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from Lean Factor, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Message and Data rates may apply.

Message frequency will vary. Lean Factor reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Lean Factor also reserves the right to change the shortcode, phone number, or email from which messages are sent.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Lean Factor, its service providers, Affiliates, the mobile carriers, and related companies supported by the program are not liable for delayed or undelivered messages.

To cancel text messages reply to one of our messages by texting the keyword "STOP". After texting STOP you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Lean Factor, its service providers, Affiliates, mobile carriers, and related companies will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive emails or text messages from Lean Factor through any other programs you have joined until you separately unsubscribe from those programs.

Software License. By this Agreement, Lean Factor grants to you, subject to the terms of this Agreement, a non-transferable and non-exclusive license to use for your personal use only any software and documentation, together with all updates, enhancements, modifications, and fixes thereto, which are owned by Lean Factor and/or its Licensors. Lean Factor has no obligation to update or modify any of the foregoing.

Equipment. You must provide, at your own cost, all telephone and other equipment and services (including where necessary, telephone service and internet access service) necessary to access the Service.

Copyright, Licenses, Use Restrictions, and Idea Submissions. The copyright in all material provided on this Site is held by Lean Factor or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Lean Factor or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Lean Factor permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Lean Factor respects the intellectual property rights of others. Pursuant to Title 17 U.S.C. § 512, as amended by Title II of the Digital Millennium Copyright Act (the "Act"), Lean Factor has implemented procedures for receiving written notification of claimed copyright, patent, and trademark infringements and for processing such claims in accordance with the Act. To file a copyright, patent, or trademark infringement notification with us, you will need to send a written communication that includes substantially the following (please consult your legal counsel or see the Act to confirm these requirements):

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Identification of the copyright, patent, or trademark work claimed to have been infringed, or, if multiple copyrights, patent, and trademark work at a single online site are covered by a single notification, a representative list of such works at that site. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Providing URLs in the body of your notice is the best way to help us locate content quickly. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you, the copyright, patent, and trademark owner, your agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that you, as the complaining party, are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Such written notice should be sent to our designated agent as follows:

Lean Factor
Attn: Copyright Administrator
5407 N Haverhill Rd #337
West Palm Beach, FL 33407

Please keep in mind: Under Section 512(f) any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
You agree to grant to Lean Factor a non-exclusive, worldwide, royalty-free, perpetual license, with the right to sublicense, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products or services) you submit to public areas of the Service (such as bulletin boards, forums, and chat rooms) by all means and in any media now known or hereafter developed. You agree that you shall have no recourse against Lean Factor for any alleged or actual infringement or misappropriation of any proprietary right in your communication to us.

Review. LEAN FACTOR DOES NOT AND CANNOT REVIEW ALL COMMUNICATIONS AND MATERIALS POSTED OR UPLOADED TO THE SERVICE AND; IS NOT RESPONSIBLE FOR THE CONTENT OF THESE COMMUNICATIONS AND MATERIALS. However, Lean Factor RESERVES THE RIGHT TO BLOCK OR REMOVE COMMUNICATIONS OR MATERIALS THAT IT DETERMINES TO BE (A) ABUSIVE, DEFAMATORY, OR OBSCENE, (B) FRAUDULENT, DECEPTIVE, OR MISLEADING, (C) IN VIOLATION OF A COPYRIGHT, TRADEMARK OR; OTHER INTELLECTUAL PROPERTY RIGHT OF ANOTHER OR (D) OFFENSIVE OR OTHERWISE UNACCEPTABLE TO Lean Factor AT ITS SOLE DISCRETION. ANY MESSAGES, ADVICE, OPINIONS OR OTHER INFORMATION CONTAINED IN ANY DISCUSSION AREA SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE OR INSTRUCTION.

The appearance, availability, or your use of URLs or hyperlinks referenced or included anywhere on the Site or any other form of link or redirection of your connection to, with or through the Site, does not constitute an endorsement by, nor does it incur any obligation, responsibility or liability on the part of the Site, the Parent Companies or any of their Affiliates, any of their successors and assigns, and any of their respective officers, directors, employees, agents, representatives, licensors, Advertisers, suppliers, and operational service providers. We do not verify, endorse, or have any responsibility for any such third-party sites, their business practices (including their privacy policies), or any goods or services associated with or obtained in connection with any such site, whether the Site's, the Parent Companies' or any of their Affiliates' logo or sponsorship identification is on the third party site as part of a co-branding or promotional arrangement. If any third party site obtains or collects Personal Information from you, in no event shall we assume or have any responsibility or liability. Please read our Privacy Policy, which describes how the Site collects and uses your Personal Information and other information, and the nature of certain of our relationships.

Indemnification. You agree to indemnify, defend and hold harmless Lean Factor its Sites, Services, Service Providers, assignees, agents, employees, consultants, independent contractors, officers, directors, shareholders, parent companies, subsidiaries, sister companies, members, affiliates, predecessors and successors, suppliers and Licensors (collectively the "Service Providers") from and against any and all losses, Disputes, disagreement, bargained-for exchange disputes, misrepresentations, expenses, false statements, medical bills, false characterizations, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement or any activity related to Lean Factor services, related purchase, marketing and advertising, laboratory testing and reports, supplement facts/nutrition facts, marketing, promotions, product descriptions, product labels, product claims, Certificate of Analysis results (CoA), product quality, product purity, product testing, product contamination, product heavy metal content, California Proposition 65 (California Safe Drinking Water and Toxic Enforcement Act of 1986), website performance, website content written and implied, arising from or relating to disagreements about the meaning or application of this Agreement, its interpretation, or the breach, termination or validity thereof, and the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), to your account (including negligent or wrongful conduct) by you or any other person accessing the Site or Service. It includes claims based on broken promises, incorrect product information or claims, bargained-for exchange illusory promises, misinformation, miscommunication, contracts, torts, or other wrongful actions. It also includes statutory, common law, equitable claims, express, and implied warranties.

Third Party Rights. The provisions of paragraph 37 (Indemnification) are for the benefit of Lean Factor and its members, officers, directors, employees, agents, licensors, suppliers, and Licensors. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

Hyper Links to Third Party Sites. We and the Parent Companies are not responsible for links to third-party sites ("Outside Sites") that are made available, or that you use, on or in connection with Lean Factor or Community Sites. We do not verify, endorse or have any responsibility for Outside Sites, their business or privacy practices, or any associated goods or services. If an Outside Site obtains or collects Personal Information from you, we are not responsible. Therefore, always use your own best judgment when dealing with an Outside Site.


Term; Termination. This Agreement shall commence upon your accessing the Site, Service, or Service Provider. This Agreement may be terminated by Lean Factor without notice at any time for any reason and may be terminated by you upon notice to Lean Factor at any time for any reason. The provisions of paragraphs 17 (Warranties), 20 (Limitation of Liability), 21-26 (Binding arbitration; waiver of class action rights; severability), 31-34 (Copyright, Licenses, Use Restrictions and Idea Submissions), 37 (Indemnification), 38 (Third Party Rights), 49 (Miscellaneous), 50-53 (Proposition 65), 59-63 (Contract Terms) shall survive any termination of this Agreement.

Registration & Eligibility. Use of the Lean Factor Services and registration to be a Member for the Lean Factor Services (“Membership”) is void where prohibited. You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions. By using the Lean Factor Services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you will only create one account and; (d)your use of the Lean Factor Services does not violate any applicable law or regulation. ALL VISITORS UNDER THE AGE OF 18 MUST BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN AT ALL TIMES.

To register with Lean Factor you must provide a valid e-mail address (username) and password as well as certain other information. You may provide only true, complete and current information about yourself. Your Login gives you access to your Lean Factor account and Lean Factor services. You may not allow anyone else to access or use your Lean Factor account. You are responsible for all activities that occur under your Lean Factor account. If you are between 13 and 17 you must provide your parents or legal guardians with your current Login details at all times. You may not disclose your Login to anyone else. You agree to immediately notify us if you believe there may be any unauthorized access or use of your Lean Factor account, or any other security concern.

We may require each user to have a unique username and password combination in order to access and use certain features or functions of the Site and may also, from time to time, provide users with additional codes or passwords necessary to access and use certain features or functions of the Site. Please read our Privacy Policy, which describes the personally identifiable information ("Personal Information") and other information we collect, use, disclose, manage and store. As part of the registration process for the feature or function, you will choose a username (email address) and password (or we may assign an initial password which we will give you the option to change). Your username and password are personal to you and you may not allow any others to use your username or password under any circumstances. We are not liable for any harm caused or related to the theft or misappropriation of your username or password, the disclosure of your username or password, or your authorization of anyone else to use your username or password. You agree to immediately notify us if you become aware of or believe there is or may have been any unauthorized use of (or activity using) your username or password or any other need to deactivate your username or password due to security concerns.

When you join Lean Factor you may select a display name or use your First name, which will be displayed next to your profile picture within the Site. Display names are not exclusive, users may choose the same or similar display names. You may change your display name. We reserve the right, in our sole discretion, to modify or delete your display name and/or Account/Profile/URL at any time, without notice or responsibility to anyone.

Return Policies. Customer satisfaction is very important to us and we will do what we can to make it right. If there is a problem with your order, please let us know and we will be happy to provide usage assistance and discuss all the options with you.


We guarantee the freshness and purity of our products when stored properly. It is normal for the taste, smell, texture, color, density, and clumpiness to vary from batch to batch due to seasonal variations and unique nature of our raw minimally processed products. Therefore we are unable to accept returns and give refunds based on personal tastes, preferences, or natural variances from batch to batch.

Lean Factor, at its sole discretion, on a case by case basis, will determine if a product may be returned within 30 days of purchase. Orders over 30 days old cannot be returned or refunded. Custom blended and custom packaged products cannot be returned or refunded. Before returning any product, the customer must contact Lean Factor to obtain an RMA (Return Merchandise Authorization) number. Returns will not be accepted without prior approval. Shipping charges are not refundable and products must be returned unopened and unused, in good, re-sellable condition in order for a credit or refund to be granted. Opened food products may not be returned. Return shipping and handling charges may apply to undeliverable or refused packages. Credit or refund will be given only after the product is returned and inspected and a minimum restocking fee of 20% may apply at Lean Factor sole discretion. Lean Factor is not responsible for return shipping costs.

If there is damage during shipping or an error in the products shipped, Lean Factor may, at its sole discretion, reship or refund the shipment and may require the return of the original shipment.

This return policy applies to orders purchased directly from Lean Factor. If you purchased a Lean Factor product at a retail store or other resale location, please contact that seller regarding your return. The customer must read and understand all product details including country of origin and ingredients before ordering.

Miscellaneous. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. You agree that any legal action or proceeding between Lean Factor and you for any purpose concerning this Agreement or the parties obligations hereunder shall be brought exclusively in binding arbitration of competent jurisdiction sitting in Palm Beach County, Florida. You hereby waive your right to a jury trial in any action with respect to Lean Factor and the subject matter of this Agreement. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises. Lean Factor failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Lean Factor may assign its rights and duties under this Agreement to any party at any time without notice to you.

Proposition 65. Prop 65 is a California law formally known as the Safe Drinking Water and Toxic Enforcement Act. Prop 65 is a unique California only “right to know” law that requires products sold in California or online to California customers to bear warning notices about potential exposure to any of the over 1,000 substances listed by the state as causing cancer, birth defects or other reproductive harm. The list includes synthetic and naturally occurring chemicals that are found in common household products including food, drugs and other products. Listed chemicals including lead, cadmium, and products containing even very small amounts of these or any other listed chemical must have a California Proposition 65 warning. If your shipping address is in California you must agree that you understand and consent to the following which applies to every product we ship to California: 

California Proposition 65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food

and

California Proposition 65 WARNING: Consuming this product can expose you to chemicals, including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For further information go to www.P65Warnings.ca.gov/food

For additional information about California Proposition 65 see http://www.oehha.ca.gov/prop65.html

Use of Lean Factor products for further manufacturing, repackaging, private labeling or retailing: If a client uses Lean Factor products for further manufacturing, repackaging, private labeling or resells Lean Factor products, it assumes all responsibility in compliance and Proposition 65 Notice requirements for products directly or indirectly sold in California, or placed in commerce for sale in California, and assumes responsibility for providing proper and compliant notice and warning materials to the authorized agents of retailers, as described in California Code of Regulations Title 27 § 25600.2(b) and (c). This must include a notice that the product requires an Internet warning if it will be or may be sold online.

California Proposition 65 Warning on Finished Products: Clients producing products, whether supplied in retail or bulk packaging, shall be solely responsible to determine if the product contains a listed chemical at a concentration that requires notice and, if so, label the product or its retail packaging with the warning as required. It is the responsibility of the client to verify that finished products comply with these limits and comply with all local laws, including California Proposition 65 compliant product labeling and online warnings. Failure to do so can result in significant legal fees and civil penalties.

As a condition of purchasing Lean Factor Products, the client agrees to indemnify and hold harmless Lean Factor and to pay for legal expenses and legal counsel of Lean Factors’ choice necessary to defend any California Proposition 65 Claims arising from client’s failure to provide Proposition 65 notice to a downstream agent, retailer, or customer.

Your Guarantees. You guarantee that: (a) you have the legal right and ability to enter into and comply with this Agreement, or if you are under 18 or under the age of majority where you live, your parents or legal guardians have agreed to this Agreement on your behalf; (b) all information you provide to us is accurate, complete and current; (c) you own or have all rights necessary to perform under this Agreement; and (d) your activities are lawful in any jurisdiction where you use Lean Factor


Certain Products & Services. RSS Feeds and Podcasts The Site may provide RSS Feeds ("RSS Feeds") consisting of selected text, audio, video, and photographic content ("Content") from the Site that is provided over the Internet using an XML feed. Certain RSS Feeds may be podcasts ("Podcasts") which may include as part of the Content an associated audio, video and/or photographic file where the audio and/or video file may be downloaded and played from a user's Device or transferred to a portable listening device. Certain software and hardware are required for users to download and view and/or play Content through RSS Feeds. Content is protected by U.S. Federal and State laws, and applicable foreign laws, regulations and treaties, and all rights in and to the Content are reserved to Lean Factor or the content provider. Content is available for personal, non-commercial use only and you may download, copy and/or transfer to a Device or through a Device to another Device the RSS Feeds and associated Content for your personal, non-commercial use only. You shall not, nor will you allow any third party to, reproduce, modify, create derivative works of, display, perform, publish, distribute, disseminate, broadcast or circulate to any third party, or otherwise use any Content except as expressly authorized in this Section 11.

By your access to and use of RSS Feeds, you understand, acknowledge and agree that the Site, Lean Factor the Parent Companies and their Affiliates do not warrant that its RSS Feeds will operate on all user equipment.

If Lean Factor offers products and services through applications available on your wireless or other mobile Device (such as a mobile phone) (the "Mobile Application Services"), these Mobile Application Services are governed by the Additional Terms governing the applicable Mobile Application Service. We do not charge for these Mobile Application Services unless otherwise provided in the applicable Additional Terms. However, your wireless carrier's standard messaging rates and other messaging, data and other rates and charges will apply to certain Mobile Application Services. You should check with your carrier to find out what plans your carrier offers and how much the plans cost. In addition, the use or availability of certain Mobile Application Services may be prohibited or restricted by your wireless carrier, and not all Mobile Application Services may work with all wireless carriers or Devices. Therefore, you should check with your wireless carrier to find out if the Mobile Application Services are available for your wireless Device, and what restrictions, if any, may be applicable to your use of such Mobile Application Services. If you change or deactivate your wireless telephone number, you agree to promptly update your Mobile Application Services account information to ensure that your messages are not sent to the person that subsequently acquires your old number.

Under no circumstances will Lean Factor the Parent Companies or any Affiliates be responsible for any wireless email, text messaging or other charges incurred by a user (or any person that has access to a user's wireless device, telephone number, or email address) using any Mobile Application Services.

Acceptance. By ordering any product from Lean Factor whether by clicking through over the internet, telephone, facsimile or otherwise, the customer agrees to be bound by these Terms and Conditions, as well as the "Acceptance of Contract Terms" in this agreement.

The following ("Contract Terms") are terms of a legal agreement between you and Lean Factor By accessing, browsing and/or using LeanFactor.com ("Site"), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Site and Services. You are still bound by all of our policies even if you fail to read all of our policies. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties. This Site is controlled and operated by Lean Factor from its offices within the United States. Lean Factor makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.


Information accessible on this site is not intended to be a substitute for professional medical advice. Information is often general in nature and may be helpful to some persons but not others, depending upon their personal medical needs. Above all, you should always consult with your personal physician prior to TAKING ANY DIETARY, NUTRITIONAL, HERBAL OR HOMEOPATHIC SUPPLEMENT, changing or undertaking a new diet, exercise program or supplementation program. Your physician is often in the best position to evaluate whether any particular diet or exercise program is best for you. Advance consultation with your physician is particularly important if you are under eighteen (18) years old, pregnant, nursing, or have health problems. Never disregard professional medical advice or delay in seeking it because of something you have read on this site.

Lean Factor does not warrant and shall have no liability for information provided in this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the US Food and Drug Administration or the US Department of Agriculture. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. Lean Factor makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose.

The information is compiled from a variety of sources ("Information Providers"). Neither Lean Factor nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of Lean Factor or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall Lean Factor or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential or punitive are hereby excluded even if Lean Factor or Information Provider has been advised of the possibility of such damages.

Information accessed through this online site is provided "AS IS" and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded. Lean Factor and Information Providers make no warranty as to the reliability, accuracy, timeliness, usefulness or completeness of the information. Lean Factor and Information Providers cannot and do not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. Lean Factor is not responsible for updating information contained here, which may be rendered obsolete based upon subsequent medical developments.


The information contained in this online site (the "Service") is presented in summary form only and intended to provide broad consumer understanding and knowledge of healthcare topics. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or another healthcare provider. The Service does not recommend the self-management of health problems. Information obtained by using the Service is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment. Should you have any healthcare-related questions, please call or see your physician or another healthcare provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here. If you are under medical care or taking prescriptions, you should consult with your physician as to the impact of Lean Factor products on your health.

Lean Factor may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Service, or by written communication delivered by first class U.S. mail to your address on record in Lean Factor account information. You may give notice to Lean Factor at any time by letter delivered by certified first class postage prepaid U.S. mail or overnight courier to the following address: 

Lean Factor 
5407 N Haverhill Rd #337 
West Palm Beach, FL 33407 

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

Legal Notice & Disclaimer Policy

The dietary and other substances discussed on this site may not have undergone evaluation and/or testing by the United States Food and Drug Administration or like agency of any other country. Risks that might be determined by such testing are unknown. The information on this site is not meant to cover all possible uses, precautions, interactions or adverse effects. Where these substances are dietary supplements, they are not intended to diagnose, treat, cure or prevent any disease, condition, or illness. In some jurisdictions, some of these substances may be considered prescription drugs, controlled or contraband substances. Since the information published on the Lean Factor website is accessible to anyone throughout the world, Lean Factor does not give legal or medical advice that may apply to any particular consumer. Consumers are cautioned to check with local, regionalized legal counsel and/or health care professional(s) before making any purchases of products and/or services on the Lean Factor Website. The policy opinions expressed on social media sites, this site, and on sites to which it may link, are not necessarily the views of the Lean Factor and are not adopted for commercial purposes.

The information provided on this site and any information contained on or in any product label, packaging, or product description is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before using any of our products, starting any diet, exercise, supplementation program, taking any medication, or if you have or suspect you might have a health problem or have a family history of health problems. Individual results may vary. Lean Factor urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition. You should not stop taking any medications without first consulting your physician.

Caution: Our products are not intended for use by pregnant or breastfeeding women. If you are taking any prescription medications, are taking any kind of hormone modulating supplements such as anabolic steroids or hormone replacement therapy or have any type of hormone-responsive diseases or conditions such as breast or prostate cancer, benign prostatic hypertrophy, or thyroid disease, consult your health care professional before using this product.

Recommendations and protocols for nutritional support are not intended as a substitute for appropriate medical care.

  • When taking any of our products always start with a very small amount (1/4 teaspoon for most whole food powders, 1/10 teaspoon or less for extracts) once daily for the first week to see how your body reacts. Then you may increase the dose slowly if you do not experience any negative effects.
  • The products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.
  • If you have a medical condition or disease, please talk to your doctor prior to using the recommendations given.
  • Do not self-diagnose. Proper medical care is critical to good health. If you have a health concern or undiagnosed sign or symptom, please consult a physician, or a health care specialist ASAP.
  • Never delay or disregard seeking professional medical advice from your doctor or other qualified healthcare providers because of something you have seen or read on this site.
  • There may be mistakes and omissions on product descriptions, product labels, product nutritional facts, and product supplement facts
  • Some products may contain milk, egg, Crustacean shellfish, Solanaceae, fish, tree nuts, wheat, peanuts, nightshade, soybeans, and/or gluten.
  • Product Ratings by previous or current customers are not intended as a substitute for appropriate medical care or advice. Please talk to your doctor prior to using the recommendations given.
  • Make your physician aware of all the nutritional supplements or herbal products you are currently taking to avoid any negative interactions with any drugs you are taking.
  • Lean Factor, its affiliates, associates, employees, suppliers, etc. will not be held responsible for any negative effects caused by or associated with the use of our products.
  • You should always speak with your doctor or health care professional before you start, stop, or change any prescribed part of your health care plan or treatment and to determine what course of therapy is right for you.
  • If you are currently taking a prescription medication, you absolutely must work with your doctor before discontinuing any drug or altering any drug regimen.

Individual results will vary and comments, products, claims, reviews, social media posts, success stories, and testimonials are not typical and have not been evaluated by Lean Factor or the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with your professional health care provider before changing any medication. Always read all labels, check all ingredients, and follow all directions before using any products. 

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

Accessibility

Lean Factor is committed to promoting accessibility, diversity, and inclusion, and we strive to ensure our services are accessible to all people. These core values are fundamental to how we do business and come through in the barrier-free experiences we design for people. We believe all of our guests should be able to easily shop online, use our smartphone apps, and access all of our other websites and digital offerings. To achieve this, we have invested significant resources into our site to be available to people with disabilities. We truly believe that website accessibility efforts are vital and that all users deserve the right to independence, equality, and ease of use.

With this in mind, we are continuously taking steps to improve and meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and requirements under the Twenty-First Century Communications and Video Accessibility Act 2010 and ensure compliance with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act.

Whether you’re using assistive technologies like a screen reader, a magnifier, voice recognition software, or switch technology, our mission is to make Lean Factor your preferred shopping destination in all channels by delivering outstanding value, continuous innovation, and pleasant experiences.

How do we accomplish our goals?
We set high standards for web accessibility and constantly strive to ensure we comply with all laws and guidelines. Our team consists of professionals dedicated to making all of our online experiences the best they can be. We collaborate with industry partners and vendors to identify areas that need improvement.

We continually seek to adjust and improve accessibility issues on our site, and we also commit to regularly scanning our site with an accessibility checker’s scanner.

We’re always learning. We consistently look for improvements in performance, speed, and accessibility.

Our website is monitored and tested periodically by internal and third-party accessibility consultants. These people help us identify usability issues and discover new solutions to improve the accessibility of our site further.

Software recommendations and settings
We follow W3C's globally recognized standards to provide content compatible with computer-based assistive technologies and browsers. We recommend using the most current versions of (or the version released just before) the manufacturer's assistive technology applications, along with current versions of browsers. We also recommend trying different browsers with assistive technology applications to determine which combination works best for you.

Accessibility on our site
Using accessibility checker.org's audit tool, https://www.leanfactor.com has been scanned for compliance according to the Web Content Accessibility Guidelines (WCAG 2.1). Since performing the audit, Lean Factor continues to raise its accessibility standards and utilizes a web Accessibility App. This software allows users with disabilities to access Lean Factor’s website equally by using the Tab key on the keyboard.

Accessibly App accessibility statement
Lean Factor utilized Accessibly App, committed to making sites accessible for all, including people with disabilities. We are continuously improving the service we provide through our app to comply with increased accessibility standards, guidelines and to make the browsing experience better for everyone.

Conformance status
The app uses the Web Content Accessibility Guidelines (WCAG) defined requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Accessibly App follows the best guidelines and is partially conformant with WCAG 2.0 level AA. The Accessibility App can be accessed with the Tab key on your keyboard or by clicking the icon in the lower left side of pages on our site.

Technical information
Accessibly App is an app supported in Shopify environments. The app relies on the following technologies:

HTML
CSS
JavaScript
NodeJS
MongoDB

Accessibly App features
When a site has Accessibly App installed, the website can be adjusted with keyboard navigation using the “tab” key (WCAG 2.1/2.1.1). Additionally, see the list of all provided Accessibly App features and tools for a better website experience:

Zoom | WCAG 2.1 / 1.4.4
This feature enables users to enhance the size of the text to up to three times the original text for better text readability.

Bigger cursor
It makes the cursor bigger and more prominent and increases the size for better site browsing.

Invert colors
Invert the colors of the website content. For those with decreased vision, the high contrast helps read the site better.

Tweak Contrast | WCAG 2.1 / 1.4.6
This feature lets users manually select from two options: to enhance the contrast of the website or to decrease the contrast.

Tweak Brightness | WCAG 2.1 / 1.4.6
This feature lets users update the brightness on the site. The content can either be made brighter or darker.

Grayscale | WCAG 2.1 / 1.4.6
Users can turn on grayscale, making the website content appear only in shades of gray. This benefits people with visual impairment.

Reading Line
Add a supportive reading line to the site.

Readable fonts
Convert the fonts available on-site to one of the most easily readable fonts: Helvetica.

Alt text and images
Ability to read alt text of images. As of now, our tool has added a feature where alt descriptions for images without them are generated using Google's Vision AI. This greatly helps people with visual impairment browse our site.

Tooltips | WCAG 2.1 / 2.5.3
Add labels to images that contain a written description of the image.

Highlight links
Highlight links to make them more prominent.

Hide images
Hide images on the site. This provides better site readability for people with visual impairment.

Read page
A feature that allows a voice to read the text on your site aloud to visitors.

Notes & feedback
We always try to update our services and operate in the best possible manner to benefit all of our clients and their site visitors. However, if you experience any issues with the Accessibly App provided service, please email christiana@onthemapmarketing.com. We respond within three business days.

We cannot control or correct problems with third-party sites, but please let us know if you encounter difficulty with any sites we link to so we can pass the information along to the site owners. You may also want to address your concerns directly to these third parties.

Additional steps we’ve taken to improve accessibility
Here are some of the items we’ve addressed to make sure our sites and apps are as easy to use as possible for all guests:

Site Structure - We use appropriate headings, lists, paragraphs, and other formatting features on our site so that guests can easily use the site with assistive technology.


Text Equivalents - People who either can't see images or hear audio may need some form of text equivalent to interact with our sites. We’re working to ensure all of our images and multimedia are fully accessible through alternative text, captions, and transcripts.


Full Keyboard Access - Everything we build can be accessed using a keyboard.


Site Consistency - We’re consistent in the way we build our sites and apps so that once you understand how our menus and pages work, you can count on our sites to be consistent and function the same way every time you interact with them.

Our goal is to identify and rectify every accessibility barrier on our site. Although we strive to ensure all pages and content on our site is fully accessible, it is possible some website content has not yet been fully adjusted to adhere to the most strict accessibility standards. For this reason, we are here for you.

If you have any issues accessing content on our site or need assistance with any part of the website, please don’t hesitate to let us know. You are welcome to contact us during regular business hours, and we will be more than happy to help. Please see contact details below.

Contact us
Have questions, need assistance, or want to report an accessibility issue? Please contact Lean Factor Customer Support:

Email: Accessibility@LeanFactor.com
Phone: +1-800-818-7115

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

Return Policy

No Hassle, 120-Day Money-Back Guarantee

We are confident you will be very happy with our products. That's why we offer the industry-leading 120-day satisfaction guarantee.

If for any reason you are not delighted, just return the unused portion, even if the bottles are empty, with your name, address, and the order number within 120 days of your purchase date. Upon receipt, we will refund your purchase price, less shipping & handling, within 24 hours of receiving your return (except on holidays and weekends). Refunds typically take an additional 3 to 4 business days to show on your credit card or bank account.

Returns
Our return/refund policy lasts 120 days. If 120 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Once your refund is processed a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or credit card account online.

If you still do not see your refund, please contact us using the link at the bottom of this page or give us a call during business hours: 800-818-7115.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, mail your product to:


Lean Factor
Attn: Returns
5407 N Haverhill Rd Unit 337
West Palm Beach, FL 33407, United States

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

Shipping & Delivery

We make every effort to ship your order as soon as possible within 24 hours (on business days).

Domestic Options:

FREE standard shipping for domestic orders over $75  - We will choose the best method for your location. Orders under 10 lbs will generally be delivered within 3 days. Larger orders may vary and take up to a week, depending on your location.

What are your shipping methods and transit times?

Our domestic shipping methods available are:

USPS (United States Postal Service) - (Priority Mail - 2 to 3 Days, sometimes longer)

UPS - On Customer Account (For Businesses, we can ship on your account if requested)

FedEx:
FedEx Priority (Overnight - Next Day (Morning))
FedEx Standard (Overnight - Next Day (Afternoon))
FedEx 2Day (2 Days)
FedEx Express Saver (3 Days)
FedEx - On Customer Account (For Businesses, we can ship on your account if requested)
FedEx Ground (Varies by location)

Orders ship from South Florida. See the FedEx Service Map Below.

FedEx Shipping time map

 

Transit times are estimates only. We encourage you to order with enough time to avoid any possible delays. If you are shipping to a P.O. Box or a military address your order will have to be sent using the United States Postal Service.

If you notice any issue with the shipping of your order or a problem in transit, please contact our customer service for assistance.

How do I qualify for free shipping?
Orders with a product total exceeding $75 (after any applied discounts) shipped to the continental USA will qualify for free standard shipping. We will either ship your order FedEx Ground or USPS Priority; whichever is most appropriate. Unfortunately, we cannot extend this offer to our international customers. The extra expense, paperwork, and risk involved with international shipping just doesn't make it feasible.

How long before my order is shipped?
We typically process orders the same day they come in excluding weekends. If you requested a special order item, we will ship it as soon as we have it in stock.

Is there a cut-off time for orders to ship the same day?
Yes, generally FedEx Ground orders placed before 12:00 pm EST and FedEx Express orders placed before 3:00 pm EST are shipped the same day. Orders placed using the United States Postal Service before 12:00 pm EST are shipped the same day. For an order that comes in after the cut-off, we will try our best to get it out the same day, but it may not ship until the following business day.

Where are orders shipped from?
All orders ship from West Palm Beach, Florida USA.

Do you ship internationally?
Yes, we do. You can place your order normally online through our website and the shopping cart will give you all available shipping options to your country. International shipping methods are First Class, Priority, and Express Mail through the United States Postal Service. Typically orders arrive within 2 weeks, but the length of time for receipt of your order depends on the country and the customs office. For expedited delivery, we also offer FedEx which has highly reliable and time-definite service.

What about Military Orders: APO, FPO addresses? 
Yes, we happily ship to our military customers. All Military orders are shipped by USPS Priority Mail. US mail to the various military addresses can take anywhere from one to six weeks for delivery. The United States Postal Service does not have tracking available for military orders.

How much will my shipping charges be? 
During the order process, you will be given a list of different shipping methods, using the FedEx or United States Postal Service, from which you can pick. The total cost of goods and the cost of shipping are clearly displayed. If you receive a "Shipping will be calculated later" message upon checkout. We will e-mail you your correct total with the cost of shipping for the different methods. 

How are my shipping costs determined?
The shipping cost for your order is based on its size, weight, shipping method, and delivery address. You will see your actual shipping cost of all available options during checkout. For international orders, please note that Lean Factor is not responsible for any taxes, tariffs, customs restrictions, or other regulations that apply in countries outside the United States. Please contact your local customs officials if you have any questions. 

Can I track my order online?
Yes, once your order has been shipped, you will receive an email from either the United States Postal Service or FedEx (depending on the shipping method you choose) with your tracking number. Please note that the "tracking number" you receive on Priority Mail packages is actually a Delivery Confirmation number, which typically only gives details as to whether or not the package was delivered. Also, please note that the First Class International shipping method does NOT provide tracking. If you would like your international order tracked, we recommend using one of the other shipping methods available.

Will a signature be required to receive my package?
We do not typically request a signature for deliveries with the exception of large orders, but it is ultimately up to your driver's discretion whether or not to require a signature. If the driver feels it is safe to leave the package, he will usually leave the package at your door or another secure area. It is also up to the driver whether to comply with any special shipping instructions that you have asked us to include on your shipping label. If you would like to require a signature for your order, simply leave a note for us in the comments section of your order and we will take care of it.

Do packages ship out on Saturday or Sunday? 
No, our office is only open Monday through Friday. Orders placed Saturday and Sunday are shipped on Monday. Orders placed after the cutoff times noted above on Friday will be shipped on Monday.

Do you accept returns? 
Because of the perishable nature of the products we sell, we cannot accept returns on many items. However, if there is a problem with your order, please let us know and we will do what we can to make it right. Customer satisfaction is very important to us.

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

Cookie Policy

Last updated: January 1, 2022

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies, and how that information is used.

How we use cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once You agree, the file is added, and the cookie helps analyze web traffic or lets you know when You visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help Us provide You with a better website by monitoring which pages you find useful and which You do not. A cookie in no way gives Us access to your computer or any information about You other than the data you choose to share with Us. Personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the website.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc., in the Cookies We use.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For the purposes of this Cookies Policy:

Company (referred to as either "the Company,” "We,” “LF,” "Us," or "Our" in this Cookies Policy) refers to Lean Factor, LLC, 5407 N Haverhill Rd Unit 337, West Palm Beach, FL 33407.

  • Cookies means small files that are placed on Your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to Lean Factor, accessible from https://www.leanfactor.com
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both sessions and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages features, or new functionality of the Website to see how our users react to them.

Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third-party advertisers can place Cookies to enable them to show adverts that We think will be relevant to your interests while You are on third-party websites.

Social Media Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: In addition to Our own Cookies, We may also use various third-party Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on. These Cookies may be used when You share information using a social media networking website such as Facebook, Instagram, Twitter, or Google.

List of cookies we collect
The list below lists the cookies we collect and what information they store.

Cookie Name and Description

FORM_KEY - Stores randomly generated keys used to prevent forged requests.
PHPSESSID - Your session ID on the server.
GUEST-VIEW - Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked for this.
STF - Information on products you have emailed to friends.
STORE - The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer is allowed to use cookies.
MAGE-CACHE-SESSID - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT - Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS - Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION - Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY - Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION - Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE - Facilitates translation of content to other languages.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first, You must disable the use of Cookies in your browser and then delete the Cookies saved in our browser associated with this website. You may use this option to prevent the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website, and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

  • For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
  • For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
  • For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
  • For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Please visit your web browser's official web pages for any other web browser.

More Information about Cookies

You can learn more about cookies by going here: What Are Cookies?

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

  • By email: privacy@leanfactor.com.com
  • By visiting the Contact Us page on our website. 
  • By phone number: 1-800-818-7115

By using our Site, Service, Service Providers, or placing an order, you confirm you have reviewed and agree to the Lean Factor Legal Notice Disclaimer Policy, Privacy Policy, California Prop 65 Policy, Accessibility Policy, Shipping Policy, Return Policy, Cookie Policy, and Terms & Conditions Policy, which are incorporated into this Agreement by this reference and which requires the use of binding arbitration to resolve any disputes.

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