What is Proposition 65?

Proposition 65 (“Prop 65”) is a California law formally known as the Safe Drinking Water and Toxic Enforcement Act. Prop 65 is a unique California only “right to know” law that requires products sold in California or online to California customers to bear warning notices about potential exposure to any of the over 1,000 substances listed by the state as causing cancer, birth defects or other reproductive harm. The list includes synthetic and naturally occurring chemicals that are found in common household products including food, drugs and other products. Products containing lead, cadmium or other listed substances, even in very small amounts, must have a California Proposition 65 warning. If your shipping address is in California you must agree that you understand and consent to the following which applies to every product we ship to California:

California Proposition 65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food

and

California Proposition 65 WARNING: Consuming this product can expose you to chemicals, including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For further information go to www.P65Warnings.ca.gov/food

For additional information about California Proposition 65 see http://www.oehha.ca.gov/prop65.html

Prop 65 warnings may be required for any product that exposes an individual in California to any chemical listed under the law. This is not just about food but includes any item that has the possibility of having any of these "chemicals". This includes electrical wires, jewelry, padlocks, schools, dishes, flashlights, coffee shops, clothing, cars, restaurants, TV’s, furniture, alcohol, diesel engines, amusement parks, parking lots, hardware stores, gas stations, hospitals, and just about any decent-sized business. Even testosterone and estrogen which are naturally produced by your body are listed in Prop 65.

Prop 65 does not ban any products from sale in California; it simply requires warning labels or signage whenever exposure could cause more than “one excess case of cancer in 100,000 individuals exposed to the chemical over a 70-year lifetime.” That allows anybody to bring a case by finding a listed chemical in a product even if it is present in an amount 1,000 times below the “no observable effect” level. A company can prove the level is meaninglessly low, but that is quite costly to do in court. Most companies end up settling with the plaintiff (even when they are not liable) to avoid the expense of litigation and then add the warning labels to everything.

Lawsuits to enforce Prop 65 against manufacturers may be instituted by the State of California, or much more frequently by private “bounty hunters” and their attorneys who profit from the law. Recently, the dietary supplement industry has been subject to aggressive enforcement by private Proposition 65 bounty hunters over the alleged lead and other heavy metals contained in various supplement products. Lead is a naturally occurring element that is found throughout the entire environment, including in soils where it can be taken up by natural plants and herbs. Many plants, plant extracts, and minerals used in dietary supplement products contain some level of lead, a chemical listed under Proposition 65. Detectable lead can also be found in a variety of food products that are generally considered part of a healthy diet, including fruit juice, seaweed, ginger, and chocolate, all of which have also been the subject of Proposition 65 enforcement.

Detectable lead can be found in almost every food you have eaten in your entire life including carefully selected and sourced superfoods. None of these elements are added by Lean Factor, which follows good manufacturing practices to minimize or eliminate any contamination.

Under federal laws, the federal government cannot take action to limit the use of a chemical unless it has been proven unsafe. So a chemical is generally considered safe unless there is scientific evidence to the contrary. But under California Prop 65, the presumption of culpability is flipped so a company must prove its product is safe and free of all 800 chemicals.

The reason you now see this label on our foods is that, after many years and many lawsuits, the group of attorneys, who had much to do with putting this law into play, are running out of companies in California to sue. They are now pursuing and trying to extract money out of any company that ships its products to California. In the near future, you will begin noticing these warnings on almost everything from every company in the state of California.

Here is what makes this absurd. The FDA, USDA, European Union, and World Health Organization do not agree with this law and found no scientific merit to back it up. Everything we eat contains tiny amounts of heavy metals (defined as chemicals under Prop 65) due to the fact that this is simply the state of our natural environment. The FDA has set guidelines on what is considered safe for many of these items in question and we laboratory test every batch of every product we receive to ensure it not only meets but exceeds these federal requirements.

This law was originally created by the state of California to protect the consumer but now some unscrupulous lawyers are taking advantage for personal profit rather than a true concern to safeguard the consumer. In 2008 the average settlement was $123,000 and for those companies that try to defend themselves in court, the costs are even higher. The vast majority to these settlement costs end up in the pockets of the attorneys, who brought the case, as legal fees. For this reason, we have been forced to put the warning labels on any product we ship to the state of California even if the naturally occurring levels of heavy metals are well below Prop 65 levels.

In conclusion, we at Lean Factor understand that due to the state of our environment, you the consumer, need to be proactive in order to have vibrant health. As a health coach, Master Herbalist, and Director of Education at Lean Factor, I have produced guidelines that you may want to consider in order to achieve this goal. Most importantly we need to focus on how the body responds to external stressors, especially the ones we have no control over. In order to support the body's ability to have a healthy stress response the following guidelines will be very helpful:

● The daily use of adaptogen and tonic herbs and foods
● Nourishing our bodies with real whole foods in order to give us the tools to function at optimal levels
● Nourishing our detoxification pathways in order to keep them working at optimal levels
● Practice healthy relaxing activities like yoga, meditation, talk therapy, music, light & dance therapy
● Maintain adequate hydration status which assists the detoxification processes
● Finally, through the consumption of quality food-based protein and daily forms of strength training to keep as much lean muscle tissue on our body as possible

Remember toxins store up in fat tissue so the less we have the better.

I hope this information helps settle any concerns you may have about Prop 65 and these warning labels.

To learn more about California Prop 65 please visit these sites:

http://www.WhyThisWarning.com
http://prop65scam.com/
http://www.theiplawblog.com/2014/01/articles/legal-info/proposition-65-twenty-seven-years-later-and-still-no-observable-effect/
https://www.gov.ca.gov/news.php?id=18026
https://cdn.shopify.com/s/files/1/0971/6576/files/prop65_explained_jan2016.pdf?12587164411280906725
https://www.nowfoods.com/now/nowledge/california-residents-proposition-65-warning-faqs

The list of companies and products cited for non-compliance to Prop 65 is long and growing. Below are a few examples of companies in the nutritional supplement industry that have been pursued for Prop 65 violations by unscrupulous lawyers driven by profit rather than public health:

4Life Research
Absolute Nutrition
Advanced Nutrient Science
Advance Physicians Formula (NHK Laboratories)
Advocare International
AIM International
AL Global Corporation
Alfa Vitamins Lab
ALL ONE Nutritech
Aloe Vera of America
Amazon Herb Company
American BodyBuilding Products
Arbonne International (Arbonne Essentials)
Arise & Shine Herbal Products
Aspen Group
AST Sport Science
ATF Fitness Products
Atrium Inc.
Ayush Herbs
Baseline Nutritionals
Beauty & Health International
Betty Lou’s
Bio-International
Biotics Research Corporation
Bristol Farms Pure Synergy
Bronson Nutritionals
Ceautamed Worldwide
Cell-Nique Corporation
CGNP Manufacturing
Champion Nutrition
Chi’s Enterprise
Continental Vitamin Company
Creations Garden Natural Products
DEVA Nutrition
DNS Nutrition
Dr. Health
Dr. Mercola
Dr. Schulze’s American Botanical Pharmacy
EarthLab (Wise Woman Herbals)
Erom
Forever Living
Forevergreen
FreeLife International
Full Green Circle
Futurebiotics
Garden of Life
General Nutrition Centers
Genesis Pure
Genesis Today
Genisoy Food Company
GHC ND Operations
Ginco International
Global Healing Center
Golden Flower Chinese Herbs
Golden Neo-Life Diamite International
Good Life International
Great American Products
Greens World
Health Body Services
Health Plus
Healthy Body Services
Healthy Directions
Healthy Healing
Healthy Natural Systems International
Heritage Health Products Company
ICA Health (Dr. Wilson’s Original Formulations)
ICC Industries
Inner Health Group
Institute for Vibrant Living
Integrated Sports Science
Integrity Health Group
ISI Brands
It Works Global
Jarrow Formulas
Kan Herb Company
Konsyl Pharmaceuticals
Kraft Foods
Labrada Nutrition
Life Extension (XtendOLife)
Life Force International
Living Intentions
LuckyVitamin Corporation
MacroLife Naturals
Max Muscle Sports Nutrition
MET-Rx Engineered Nutrition
Metagenics
Mountain Rose Herbs
MRI
MRM
Myogenix
Natrol
Natura Health Products
Naturade Operating Corporation
Natural Organics
Nature’s Answer (Greens Today, Tru Cleanse, etc.)
Nature’s Best
Nature’s Bounty
Nature’s Herb Company
Nature’s Plus
Nature’s Sunshine Products
Nature’s Way Products
Naturemed
Navitas Naturals
New England Greens
Nu Skin Enterprises
NuCare International
Nutraceutical Corporation
Nutri-Well International
Nutri-West
NutriBiotic
Nutricologiy
Optimum Nutrition
Organic By Nature
Organic India USA
Ortho Molecular Products
Promax Nutrition Corporation
ProSource
Pure Planet Products
Quick Trim
R-U-VED
Raw Indulgence
ReNew Life Formulas
Rexal Sundown
Robbins Research International
Self Health Resource Center (Dr. Clark Store)
Seychelles Organics
Sonne’s Organic Foods
Sunfood Superfoods
Sunrider International
Sunsweet Growers
Sunwarrior
Supreme Protein
Symmetry Corporation
Tao of Wellness
The Clean Program Corp.
The Synergy Company
Trace Minerals Research
TRC Nutritional Laboratories
TriVita
Ultimate Nutrition
United Herbal Sciences
United States Nutrition
Vega (Sequel Naturals)
Vibrant Health
Visual Sciences
Vital Pharmaceuticals
Vitamin Power
Vitamin Research Products
Vitamin Shoppe
VitaTech International
Vitonomy
Wellness Watchers Global
WellNX Life Sciences
Western Botanicals
Wholistic Botanicals
Windmill Health Products
World Health Products
Yerba Prima

A Few Distributors:
Amazon.com
Drugstore.com
Pureformulas.com
Supplementwarehouse.com
DPS Nutrition
iHerb
GNC
Swanson Health Products
Vitacost.com

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Terms of Use

Last updated: March 24, 2024

PLEASE READ THESE CONTRACTUAL TERMS AND CONDITIONS OF USE AND SERVICE (“AGREEMENT”) CAREFULLY

This Agreement contains critical information governing your legal rights, obligations, and the limitations of LF’s liability. By “you,” we mean every natural person, legal entity, or automated process—including robots, spiders, crawlers, scrapers, machine-learning or AI agents, and any similar technology (collectively, “Automated Agents”) that accesses, indexes, transmits, or otherwise interacts with any LF property. Courts enforce browse-, click-, and sign-in-wrap terms against both human users and operators of bots once the site provides reasonably conspicuous notice.

Global & Technological Reach
By accessing, browsing, downloading from, transmitting to, or using the LeanFactor.com website—or any related mobile/desktop app, API, RSS feed, third-party-marketplace listing, e-mail, SMS, chat, phone hotline, social-media page, or other LF-controlled channel (each a “Site” and, together with all content and functionality, the “Services”)—you irrevocably acknowledge, agree, and represent that:

Universal Assent – You have read, understood, and unconditionally accepted this Agreement and every policy incorporated by reference, regardless of whether assent occurs through manual clicks, continued browsing, or automated queries.

Worldwide Enforcement – The Agreement is enforceable worldwide. Forum-selection and arbitration clauses in online contracts are routinely upheld, even against foreign users.

Binding on Automated Agents – Operating an Automated Agent that ignores or circumvents robots.txt, CAPTCHA, IP blocks, or similar measures constitutes “unauthorized access” under the U.S. Computer Fraud & Abuse Act and Florida Computer Crimes Act, giving LF a contractual and statutory right to damages and injunctive relief.

Legal Framework
Substantive Law – Florida law governs, supplemented by the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the Electronic Signatures in Global and National Commerce Act (“E-SIGN”) (15 U.S.C. §§ 7001-7031), which grant full legal effect to electronically formed contracts.

Export/Import Controls – Your use of the Site must comply with U.S. export-control regulations (EAR, ITAR) and any applicable sanctions regimes.

International Enforcement – Arbitral awards obtained under the TOU are intended to be recognized globally under the 1958 New York Convention.

Mandatory Action if You Disagree
If you do not—or cannot—accept every provision of this Agreement, you must immediately cease all access or use. Continued human or automated access after the “Updated” date displayed above constitutes renewed acceptance of any amendments.

1. BINDING AGREEMENT

This Agreement is a legally binding contract between any person or automated agent that accesses, indexes, downloads, transmits, or otherwise interacts with any Lean Factor LLC (“Lean Factor,” “LF,” “We,” “Us,” “Our,” “Store,” or “Company”) resource and LF itself. LF’s principal offices are located in Palm Beach, Florida, USA. Assent is required and obtained whether access occurs: (i) directly on LeanFactor.com, a successor domain, sub-domain, API, mobile or desktop application, or storefront on a third-party marketplace; (ii) through e-mail, chat, phone, SMS, social media, RSS feed, podcast, or any other communication channel; or (iii) indirectly via any robot, spider, crawler, scraper, machine-learning model, artificial-intelligence system, or similar automated technology (collectively, “Automated Agents”). Courts routinely hold that click-wrap, sign-in-wrap, and conspicuous browse-wrap terms are enforceable against both human users and operators of bots that continue to use a site after notice of the terms. Federal cases such as hiQ v. LinkedIn and craigslist v. 3Taps confirm that Automated Agents scraping data in violation of posted terms may be held liable for breach of contract and “unauthorized access” under the Computer Fraud & Abuse Act (CFAA), while Florida’s Computer Crimes Act provides parallel state remedies.

By continuing to access or use any LF Site or Service after the “Updated” date above, you—and any entity on whose behalf you or an Automated Agent act—acknowledge that you have reviewed, understood, and irrevocably accepted:

(a) this Terms of Use Policy (the “TOU”);

(b) every other LF legal policy, notice, or guideline now in effect or later published, including, without limitation, the Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, CCPA Opt-out, and any future policies incorporated by reference (collectively, the “LF Legal Policies”); and

(c) the mandatory dispute-resolution procedures and class-action waivers in § 8 and § 16.

This assent is effective globally—regardless of your physical location, the location of your servers, or any contrary foreign law—under Florida’s choice-of-law statute (Ch. 685, Fla. Stat.) and well-settled U.S. precedent enforcing forum-selection and arbitration clauses in online contracts. Any attempt to modify, supersede, or contradict the TOU (including via purchase order, hyperlink, or automated header) is void unless contained in a written amendment signed by both you and an authorized LF officer. Continued human or automated use following any posted amendment constitutes renewed acceptance of the revised terms. Unauthorized circumvention of technical barriers—such as robots.txt, CAPTCHA, IP-rate limits, or authentication gates—will be treated as a material breach and may trigger civil remedies, injunctive relief, and potential criminal liability under the CFAA and Florida law.

2. NO AMENDMENTS OR ADDITIONAL TERMS

Any attempt by you or any third party to alter, supplement, or amend these Terms – or to place orders for products or services subject to any additional, conflicting, or modified terms – shall be considered null and void unless such modifications are memorialized in a written agreement signed by both parties. No course of conduct, purchase order, or other document shall be deemed to modify these Terms.

3. SCOPE OF APPLICATION

3.1 Universal Coverage of LF Properties.
These Terms govern every digital or physical touch-point owned, operated, licensed, or otherwise controlled by Lean Factor LLC (“LF”), including—but not limited to—LeanFactor.com; any successor or country-code domain; sub-domains; mobile or desktop applications; Application Programming Interfaces (“APIs”); branded storefronts or listings on third-party marketplaces such as Amazon, eBay, Walmart, TikTok Shop, or future equivalents; social-media pages; newsletters; advertising; RSS feeds; podcasts; bulk-e-mail campaigns; SMS/MMS messages; customer-support portals; and any other platform, medium, or channel through which LF Content or Services are delivered.

3.2 “As-Is / As-Available” Provision.
All Sites, Services, and communications are furnished strictly “as-is,” “as-available,” and “with all faults,” without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Availability may vary by geography, network conditions, or third-party platform performance.

3.3 Territorial & Extraterritorial Reach.
This Agreement applies world-wide, irrespective of the user’s or server’s location, and is enforceable under both Florida law and the Federal Arbitration Act (see §§ 8 and 16). Users accessing the Services from jurisdictions that restrict or prohibit such content do so at their own risk and remain solely responsible for local-law compliance.

3.4 Protection of Content & Technology.
All text, images, audio, video, source code, databases, trade dress, and derivative works (“Content”) are protected by U.S. Copyright Act, the Berne Convention, and other multilateral treaties. Any unauthorized reproduction, adaptation, distribution, public display, or extraction—manual or automated—is strictly prohibited.

3.5 Binding Effect on Automated Access.
Any robot, spider, crawler, scraper, AI model, or other automated process (“Automated Agent”) that accesses, indexes, mines, or transmits LF Content is deemed to have constructive notice of, and irrevocably agrees to, the TOU exactly as if accepted by a natural person. Circumventing robots.txt, CAPTCHA, IP-rate limits, or other technical barriers constitutes “unauthorized access” under the U.S. Computer Fraud and Abuse Act and the Florida Computer Crimes Act, and is a material breach.

3.6 Third-Party Platform Governance.
Where LF Content or transactions occur via third-party marketplaces or communication tools, these Terms operate in addition to any platform-specific rules; in the event of conflict, the stricter provision in favor of LF prevails.

3.7 Comprehensive Communications Clause.
These Terms cover all communications—written, oral, digital, or implied—including website copy, e-mail, chat, SMS, social-media posts, advertisements, direct messages, telephone or VOIP calls (recorded or live), webinars, podcasts, printed materials, packaging, invoices, quotations, and marketing collateral.

3.8 Browse-/Click-Wrap & Notice of Changes.
Continued access—human or automated—after an update date constitutes renewed acceptance, provided the interface offers reasonably conspicuous notice under prevailing U.S. case law on electronic contracts. Operators of Automated Agents are responsible for monitoring the TOU for amendments.

3.9 Disclaimer of Suitability Outside U.S.
While LF endeavors to present accurate and accessible information for U.S. users, we do not warrant that the Content is lawful or appropriate in other jurisdictions. Access from territories where publication, download, or use is illegal is prohibited and void.

4. MATERIAL TERMS AND CONDITIONS

By using the Site and Services, you acknowledge and agree to the following key provisions:

• Information Collection and Privacy:
  You expressly consent to the collection, utilization, and disclosure of your personal and other information in accordance with the LF Privacy Policy, which is hereby incorporated by reference and is available at www.leanfactor.com/pages/legal#tab-1.

• “As Is” Provision and Limitation of Liability:
  The Site, all content, and Services are provided on an “as is” and “as available” basis without any express or implied warranties, including without limitation any warranties of merchantability, fitness for a particular purpose, or non-infringement. LF’s liability to you is expressly limited as detailed further below.

• Binding Arbitration:
  Any dispute, controversy, or claim arising out of or relating to this Agreement or your use of the Site and Services shall be resolved exclusively through binding arbitration, as further detailed in the Arbitration Policy incorporated herein by reference. By accepting these Terms, both you and LF irrevocably waive any right to a trial by jury or to participate in any class or representative action.

• Legal Policies and Notices Incorporation:
  When you use our Site, Services, or Service Providers, place an order, or contact us, you acknowledge that you have read, understand, and agree to be bound by all of our policies referenced and/or published on this site. These policies, collectively referred to as TOU, include the Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, CCPA Opt-out, and any other notices or terms now or hereafter promulgated.

5. ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS

5.1 Comprehensive Assent. By accessing, visiting, querying, downloading from, or otherwise interacting with the Site or Services—whether manually, programmatically, or through any automated means including but not limited to robots, spiders, crawlers, scrapers, artificial-intelligence agents, or similar technologies (collectively, “Automated Agents”)—you, and any entity on whose behalf the interaction occurs, irrevocably represent, warrant, and agree that:

(a) you have read, understood, and unconditionally accepted this Agreement and every policy incorporated into the LF Terms of Use (“TOU”);

(b) the TOU constitute a legally binding “click-/browse-wrap” contract enforceable against you and any Automated Agent you deploy, regardless of the interface or device employed to reach the Site; and

(c) all subsequent access—human or automated—constitutes renewed acceptance of the then-current TOU, which may be amended at LF’s sole discretion and become effective upon posting.

5.2 Global & Extraterritorial Reach. This assent applies world-wide, irrespective of:

(i) the geographic location of the user or server;

(ii) local data-harvesting customs; or

(iii) conflicting foreign laws.

Users and Automated Agents hereby submit to the exclusive jurisdiction and choice-of-law provisions set forth in §§ 8 & 16, waiving any objection based on forum non conveniens or extraterritoriality.

5.3 Prohibition on Unauthorized Automated Access. Unless expressly authorized in a signed writing by LF:

(a) no Automated Agent may access, index, copy, cache, harvest, or otherwise process any portion of the Site or its underlying code, databases, images, text, audio, video, or metadata (“Content”) for any purpose—including data mining, AI model training, machine learning, or commercial analytics;

(b) any attempt to circumvent or interfere with LF’s technical barriers (robots.txt directives, CAPTCHAs, IP-rate limits, geo-fencing, authentication gates, encryption, or similar controls) constitutes “unauthorized access” under the U.S. Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Florida Computer Crimes Act (Fla. Stat. § 815.06), and other applicable laws, and is a material breach of this Agreement.

5.4 Monitoring & Enforcement. LF reserves the unfettered right to:

(i) monitor, identify, and block any traffic—human or automated—that it, in its sole judgment, deems harmful, excessive, or unauthorized;

(ii) deploy honeypots, digital watermarks, or other countermeasures to detect scraping or infringement;

(iii) seek immediate injunctive relief, statutory damages, liquidated damages, treble damages where permitted, attorneys’ fees, and any other remedy in law or equity against violators; and

(iv) refer violations to civil or criminal authorities.

5.5 No Waiver by Silence. LF’s failure to detect or act upon a specific instance of unauthorized access does not constitute consent or a waiver of rights for that or any subsequent conduct.

5.6 Continued Use as Acceptance of Modifications. LF may revise the TOU at any time. Continued human or automated access after the “Updated” date displayed above constitutes conclusive acceptance of all amendments, even if a user or Automated Agent fails to review them. It is your responsibility to monitor the TOU for changes.

6. VALIDITY, ENFORCEABILITY, AND SURVIVAL OF PROVISIONS

Severability & Judicial Reformation
6.1 If any clause of this Agreement—or its application to any person, territory, medium, or Automated Agent—is held invalid, illegal, or unenforceable by an arbitrator or court of competent jurisdiction, that clause shall be “blue-penciled” or reformed only to the limited extent necessary to reflect the Parties’ original lawful intent, and the remainder shall remain in full force and effect. This mirrors the Blue-Pencil doctrine widely applied in U.S. courts and recognized under Florida law.

6.2 Global & Technological Reach
The foregoing applies world-wide and to all modes of access—manual or automated—so that operators of bots, spiders, scrapers, crawlers, AI/ML systems, or other electronic agents are bound to the reformed provision exactly as a natural person would be.

6.3 Ever-Green Survival Clause
The following rights, duties, and risk allocations survive any termination, suspension, expiration, de-indexing, denial of service, account deletion, technological block, or legal unenforceability of other sections:

(a) Dispute Resolution Framework – mandatory arbitration, class-action waiver, jury-trial waiver, Mass-Arbitration protocol, choice-of-law, forum-selection, and prescriptive periods (§§ 8, 16).

(b) Intellectual-Property & Content Controls – copyrights, trademarks, trade-dress, patents, database rights, licenses granted to or by LF, anti-scraping restrictions, robots.txt/CAPTCHA bypass prohibitions, DMCA procedures, and user-generated-content licenses.

(c) Warranty Disclaimers & Limitations of Liability – including “as-is/as-available” disclaimers, consequential-damage exclusions, and caps on direct damages.

(d) Idea-Submission & Feedback Terms – unilateral use license, no confidentiality, and waiver of equitable relief claims.

(e) Indemnities & Defense Obligations – for IP infringement, data-security incidents, bot/scraper misuse, Proposition 65 compliance, and violation of export controls or sanctions.

(f) Data-Protection & Confidentiality – obligations under GDPR, CCPA, HIPAA (if applicable), and LF Information & Security Policy.

(g) Anti-fraud, anti-circumvention, and computer-access prohibitions under the U.S. Computer Fraud & Abuse Act and the Florida Computer Crimes Act.

(h) Miscellaneous Boilerplate – severability, survival, assignment, force-majeure, non-waiver, headings, entire-agreement, notices, and counterparts.

6.4 Cumulative Remedies & Injunctive Relief
The survival of the above provisions is cumulative and non-exclusive; LF retains the right to seek damages, statutory penalties, attorney’s fees, equitable relief, and any other remedy available at law or in equity for breaches—human or automated—of surviving obligations.

6.5 No Impairment of Statutory Rights
Nothing herein diminishes any statutory right, immunity, or defense available to LF under federal or Florida law, including but not limited to 47 U.S.C. § 230 (CDA), the Digital Millennium Copyright Act, or Florida trade-secret statutes.

7. CONTINUING OBLIGATIONS POST-TERMINATION

Upon the termination or expiration of this Agreement—regardless of the terminating party—both you and LF shall remain bound by all continuing obligations under this Agreement, except for those provisions that specifically pertain solely to the limited license granted to you or modifications to the Service, which shall cease upon termination.

8. GOVERNING LAW, JURISDICTION, AND ARBITRATION VENUE

8.1 Controlling Law
This Agreement—together with every transaction or interaction (human or automated) involving the Site or Services—is governed exclusively by (i) the laws of the State of Florida (including the Florida Revised Arbitration Code, Ch. 682, Fla. Stat.), and (ii) to the extent not pre-empted, the Federal Arbitration Act, 9 U.S.C. §§1-16. The parties expressly waive application of any contrary conflict-of-laws doctrine (Restatement (Second) §187 exceptions) and any foreign mandatory rules.

8.2 Worldwide & Automated Reach
These provisions bind every person, entity, bot, crawler, spider, scraper, AI agent, or other automated means that accesses, indexes, or interacts with the Site, whether from inside or outside the United States and irrespective of local laws to the contrary. Automated access constitutes affirmative acceptance of the TOU exactly as if effected by a natural person. Circumventing, ignoring, or disabling technological barriers (e.g., robots.txt, CAPTCHA, IP-rate limits) is “unauthorized access” under the U.S. Computer Fraud & Abuse Act and the Florida Computer Crimes Act and is a material breach of contract.

8.3 Exclusive Venue & Forum Selection
Except for the limited small-claims option in § 16.9, all disputes—no matter the user’s domicile or the technology employed—shall be heard only:

Step 1: in binding arbitration seated in Palm Beach County, Florida, pursuant to § 16 and the Rules therein (or, for Mass Arbitration, the NAM Mass Filing Rules); and

Step 2: if judicial assistance is required (e.g., to confirm, vacate, or enforce an award, or to obtain provisional relief), in the state or federal courts located in Palm Beach County, Florida, whose jurisdiction and venue the parties irrevocably accept.

Forum-selection clauses of this nature are routinely enforced under The Bremen v. Zapata and its Florida progeny. Any suit filed elsewhere—whether by a human user or an Automated Agent’s operator—may be dismissed, stayed, or removed to the designated forum at LF’s election, and the non-complying party shall reimburse LF’s fees and costs.

8.4 Recognition & Enforcement Abroad
Arbitral awards rendered under § 16 are expressly intended to be enforceable worldwide pursuant to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards (1958) and, where applicable, the Hague Choice-of-Court Convention. Users outside the U.S. waive any defense based on local public-policy doctrines that would impair enforcement.

8.5 Notice & Click/Browse-Wrap Assent
LF’s Terms are presented in a manner designed to provide “reasonably conspicuous” notice and to elicit user assent under prevailing U.S. case law on click-wrap, sign-in-wrap, and browse-wrap agreements. Continued access—manual or automated—after any update date constitutes renewed acceptance. Operators of Automated Agents are responsible for monitoring updates and ensuring compliance.

8.6 No Conflict with Section 16
Nothing in this § 8 limits or supersedes the mandatory arbitration framework of § 16; rather, it complements it by (i) confirming Florida law as the substantive law of decision, (ii) cementing Palm Beach County as the exclusive arbitral seat and judicial forum, and (iii) extending these obligations to all global users and automated processes. In the event of any interpretive tension, § 16 controls.

8.7 Technological-Barrier Breach = Injunctive Relief
Circumvention of LF’s access controls (including robots.txt, CAPTCHAs, geo-blocking, or authentication gates) is deemed irreparable harm. LF may seek immediate injunctive relief in any court of competent jurisdiction—without posting bond—to halt such activity and preserve evidence, in addition to pursuing arbitration for damages.

9. NO JOINT VENTURE, PARTNERSHIP, EMPLOYMENT, OR AGENCY RELATIONSHIP

Nothing contained in this Agreement shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and LF. LF’s obligations under this Agreement are subject to prevailing laws and legal procedures, and nothing herein limits LF’s right to comply with governmental, judicial, or law enforcement requests, orders, or requirements regarding your use of the Site or Services, or any information provided by you.

10. COMPREHENSIVE LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

Acceptance of Terms of Use:
By accessing or using the Lean Factor website, its content, Services, or by placing any order (via the Internet, telephone, facsimile, or any other means), you unconditionally agree to be bound by these Terms. Your use of LF’s Services signifies your affirmation that you have read, understood, and accepted these Terms in their entirety.

Information Accuracy and Liability Disclaimer:
The information provided on the Site is aggregated from various sources and information providers. Neither LF nor any information provider warrants the accuracy, completeness, timeliness, or reliability of any content. All such information is provided without warranties of any kind, either express or implied, including without limitation any warranty of merchantability or fitness for a particular purpose. Should any liability arise from claims related to inaccuracies or errors, the aggregate liability of LF or any information provider shall not exceed the fees paid by you for the specific service or information provided. Neither direct nor consequential damages, whether arising from warranty, contract, tort (including negligence), strict liability, or otherwise, shall be attributable to LF or its information providers.

General Informational and Healthcare Disclaimer:
All information on the Site is intended solely for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. The Site does not recommend or endorse self-management of any health condition and does not cover every possible disease, ailment, or treatment. Users are advised to seek prompt advice from qualified healthcare professionals regarding any health-related concerns and should not delay seeking such advice based on content provided by LF. For further details, please refer to our Legal Notice Disclaimer.

Limitation of Liability:
Under no circumstances shall LF, its affiliates, officers, directors, employees, agents, or service providers be liable for any damages whatsoever arising out of or in connection with your use or inability to use the Site, Services, content, products, or any information provided—whether such liability arises from breach of contract, statutory duty (including ADA accessibility issues), negligence, tort, or otherwise. This limitation includes, but is not limited to, any direct, indirect, incidental, consequential, special, punitive, or exemplary damages (including lost profits, business interruption, medical expenses, and legal fees), regardless of whether LF has been advised of the possibility of such damages.

Specific Exclusions:
The foregoing limitations of liability apply equally to all damages incurred from or relating to (i) any failure of performance, error, omission, interruption, computer virus, or network failure; (ii) any misleading or deceptive conduct by LF or its service providers; and (iii) any direct, incidental, or consequential damages.

Disclaimer of Warranties:
LF expressly disclaims all warranties, whether express or implied, including without limitation any warranty of non-infringement, merchantability, or fitness for a particular purpose. LF makes no representations regarding the efficacy, safety, nutritional potency, or suitability of any products offered on the Site. Products have not been evaluated by the Food and Drug Administration (FDA), the United States Department of Agriculture (USDA), or any comparable regulatory authority, and are not intended to diagnose, treat, cure, or prevent any disease.

11. INDEMNIFICATION AND DEFENSE

You agree to indemnify, defend, and hold harmless Lean Factor, its subsidiaries, affiliates, officers, directors, employees, agents, and service providers from and against any and all claims, demands, damages, liabilities, losses, costs, and expenses—including reasonable attorneys’ fees and legal costs—that arise out of or are related to:
• Your use of the Site or Services;
• Any breach or violation of this Agreement; or
• Any infringement or misappropriation of any intellectual property or other rights of any third party by you.

This indemnification obligation shall survive the termination or expiration of this Agreement.

By accessing or using the Lean Factor website, Services, or any related communication channels, you acknowledge that you have read, understood, and unconditionally accept all terms and conditions set forth herein. If you do not agree to be bound by these Terms, you are expressly prohibited from accessing or using the Site and its Services.

12. GENERAL DISCLAIMER

12.1 Product Warranty Disclaimers
Lean Factor (LF) unequivocally disclaims all warranties and liability related to any products, except as expressly provided elsewhere in this Agreement or any other applicable policy referenced on our website. This disclaimer includes, but is not limited to, any implied warranties of merchantability, non-infringement, and fitness for a particular purpose with respect to all content, products, and services offered by LF. Under no circumstances shall LF be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use or inability to use any product, service, or content—even if LF has been advised of the possibility of such damages.

12.2 Representations and Warranties by You
You represent and warrant that you possess the legal authority and capacity to agree to and be bound by the terms of this Agreement. If you are under 18 years of age, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. You further warrant that all information provided to LF is accurate, current, and complete, and that you own or have sufficient rights to meet your obligations under this Agreement. Additionally, you affirm that your use of LF and its Services is lawful in every jurisdiction in which you access or use the Site.

12.3 Disclaimer of Warranties for Site and Products
You acknowledge that your use of LF’s Services, content, and products is entirely at your own risk. The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. LF disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. LF does not warrant that the Services will meet your requirements, operate without interruption, be timely, secure, or error-free, or that the results obtained from the use thereof will be effective, accurate, or reliable. Furthermore, no warranty is provided regarding the quality, accuracy, timeliness, usefulness, completeness, or reliability of any materials on LF sites or products, nor does LF guarantee that its sites or servers are free of viruses or other harmful components. Any instructions, guidance, or recipes provided are offered without any guarantee of success.

12.4 Enforceability of Third-Party Indemnification
The indemnification provisions set forth in this Agreement extend to and may be enforced by LF and its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers. Each such entity or individual is entitled to assert these rights directly against you.

12.5 Limitation of Liability
LF unequivocally disclaims all warranties and liability for any information disseminated through its website or via any form of communication—including email, chat, phone, social media, or otherwise—particularly regarding health and nutrition supplements. The information provided is solely for discussion with healthcare professionals and must not be construed as medical advice. LF makes no representations regarding the efficacy, safety, nutritional potency, or suitability of any products offered. Products have not been evaluated by the U.S. Food and Drug Administration (FDA) or the United States Department of Agriculture (USDA) and are not intended to diagnose, treat, cure, or prevent any disease. In no event shall LF be liable for any damages arising out of or in connection with your use of the Site, Services, content, or any products or information provided, including but not limited to lost profits, business interruption, medical expenses, or legal fees, regardless of the legal theory upon which any claim is based (warranty, contract, tort, strict liability, etc.), even if LF has been advised of the possibility of such damages.

12.6 Medical Disclaimer and Health Information Guidance

    12.6.1 General Information Disclaimer
The information provided on the Lean Factor website is intended solely for general informational purposes and must not be construed as professional medical advice, diagnosis, or treatment. LF disclaims all representations and warranties regarding the efficacy, safety, potency, or suitability of any specific nutrient or product for any individual or circumstance. The applicability of such information may vary, and it should never substitute for professional medical advice. For further details, please refer to our Legal Notice Disclaimer.

    12.6.2 Consultation Requirement
You are strongly urged to consult with a qualified healthcare professional before initiating any dietary, nutritional, herbal, or homeopathic supplement, or before undertaking any new diet, exercise, or supplementation program. This recommendation is especially critical if you are under 18 years old, pregnant, nursing, or have any preexisting health conditions. Your healthcare provider is best equipped to determine the suitability of any regimen for your personal needs.

    12.6.3 Caution Against Disregarding Professional Advice
Do not ignore or postpone seeking professional medical advice based on any information provided on the LF website or via communication with LF. Should you have or suspect you have a medical issue, immediately consult your healthcare provider. LF does not endorse or validate any specific tests, studies, physicians, products, procedures, or opinions that may be mentioned on the Site; all such use is solely at your own risk.

    12.6.4 FDA Disclaimer and Product Information
All information, products, descriptions, claims, reviews, and testimonials on this Site have not been evaluated by LF or the U.S. Food and Drug Administration (FDA) and are provided for informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a healthcare professional before using any product or initiating any dietary, exercise, or supplementation program.

    12.6.5 Safety and Well-Being Emphasis
Lean Factor prioritizes your safety and well-being. We recommend that you consult a qualified professional for any health concerns persisting longer than two weeks. Inform your healthcare provider about any supplemental nutrition you are using, and do not discontinue any prescribed medication without prior consultation with your physician. Individual results may vary, and any claims of guaranteed health improvements should be approached with caution. The information provided is intended to support—not replace—the professional relationship between you and your healthcare providers.

13. PRODUCT TERMS AND CONDITIONS, PAYMENT TERMS, AND PROMOTIONS

13.1 Product Terms and Conditions
(a) Product Information and Updates:
Lean Factor (LF) regularly reviews and updates its Foods Policy and associated product information. Despite our diligent efforts to maintain accuracy, occasional inaccuracies or errors may occur in product descriptions, photographs, labeling, nutrition facts, nutritional potency, or claims. LF reserves the right to discontinue or limit products and to modify prices and promotions without prior notice. We continually strive to ensure the accuracy and reliability of all information on our Site and Services and welcome feedback regarding any discrepancies or misrepresentations.

(b) Product Availability and Pricing:
All products offered by LF are subject to availability. LF reserves the right to refuse or cancel orders if any errors related to product quantity, price, or information are identified, thereby absolving LF of any resulting liability. In the event an order is canceled after your account has been charged, LF will issue a credit to your account for the charged amount.

(c) Authorized Distributor and Warranty Policy:
To ensure product quality and reliability, LF maintains a network of authorized dealers. Warranties are honored only for items purchased directly from LF or an authorized LF dealer and require valid receipts or proof of purchase. Products purchased from unauthorized dealers, or where the original label has been removed or altered, void any applicable warranty. Customers are urged to verify authorized dealers to ensure product quality and warranty validity.

13.2 Terms of Payment and Account Responsibilities
(a) Purchasing Terms:
All e-commerce transactions facilitated by LF, or its authorized service provider, are governed by this Agreement. LF is not responsible for goods or services procured via external websites or pages—even if linked from our Site. You must report any product issues to support within a 30-day period. The sole remedy for product issues and the maximum liability of LF shall be limited to the amount you paid for the product.

(b) Acknowledgment of Payment Terms:
You acknowledge that LF reserves the right to charge for its services and may change fees at its discretion. If your account or membership is terminated due to a breach of this Agreement, no refund of prepaid fees or payments shall be provided. By purchasing or using LF credits or making direct payments, you agree to comply with the applicable payment terms.

(c) Payment Procedures:
Payment is required prior to acceptance or shipment of an order unless otherwise agreed in writing by LF. Acceptable payment methods include credit card, money order, wire transfer, or other prearranged methods, subject to credit approval. Invoices must be paid within the specified period, and LF reserves the right to invoice parts of an order separately. Price quotations are valid for the period stated, and orders shall only be binding upon LF’s acceptance.

(d) Order Acceptance and Limitations:
An order confirmation does not constitute acceptance of your order or a binding offer to sell. LF reserves the right to accept or decline orders until delivery. Additionally, LF may limit the quantity of items in an order and will notify you accordingly. Orders exceeding $500.00 require pre-approval in accordance with our credit and fraud prevention policy. LF retains the right to refuse, cancel, or require the return of products not meeting these conditions.

(e) Taxes and Shipping Charges:
You are responsible for all taxes related to the sale or use of our products. Taxes and shipping charges will be listed separately on the invoice. Without a valid tax exemption certificate, you are responsible for all applicable sales and other taxes, except for LF’s franchise or net income taxes. Depending on product availability, multiple items in an order may be shipped separately.

(f) Password Security and Account Usage:
Upon registration, you will select a password. You must maintain the confidentiality of your password and refrain from using another member’s account, username, or password—or disclosing your password to third parties. You are required to immediately notify LF of any unauthorized account usage or password breach and are solely responsible for all activities conducted through your account.

(g) Accessibility Commitment:
LF is committed to ensuring that our products and digital services are accessible to all users, including individuals with disabilities. We adhere to the W3C WCAG V2.1 Level AA guidelines in designing and developing our products. To maintain accessibility, we routinely audit our offerings using assistive technologies (such as JAWS, NVDA, VoiceOver, and TalkBack), both internally and via third-party evaluations. For further details, please refer to our Accessibility Statement.

(h) Title and Risk of Loss:
Title to products and any associated software remains with LF or the applicable licensor(s). Risk of loss transfers from LF to you upon shipment from our facility. If LF selects the shipping carrier, any loss or damage during transit is LF’s responsibility; if you select the carrier, you assume responsibility for any loss or damage incurred during shipping.

13.3 Terms and Conditions for Promotions at Lean Factor
(a) Promotion Overview:
LF may offer various promotions—including coupons, contests, sweepstakes, sales, auctions, discounts, and special offers (“Promotions”)—through our Site or affiliated community sites. These Promotions are designed to provide additional value and engagement for our customers.

(b) Additional Terms for Promotions:
Each Promotion may be subject to its own set of Additional Terms, which will be provided to participants and are integral to this Agreement. Your participation in any Promotion constitutes your acceptance of such Additional Terms.

(c) Reservation of Rights:
LF reserves the exclusive right to modify, cancel, or amend any Promotion—including its terms, coupons, discounts, or offers—at any time and for any reason without prior notice. LF also retains the right to disqualify or withdraw any promotional offer at its sole discretion.

(d) Eligibility:
Participation in Promotions is open to individuals who are legally capable of entering into binding contracts under applicable law. LF employees and their immediate family members may be excluded from participation. Specific eligibility criteria for each Promotion will be defined in its Additional Terms.

(e) Promotion Period:
Each Promotion will run for a specified period as outlined in its Additional Terms. LF reserves the right to alter the duration of any Promotion at its discretion.

(f) Participation and Entry:
To participate, you must adhere to the instructions provided in the Promotion details. Incomplete, late, or non-compliant entries may be disqualified.

(g) Prizes and Redemption:
Details regarding prizes—including their nature, value, and redemption terms—will be provided for each Promotion. Prizes are non-transferable and must be accepted as awarded. Taxes and fees associated with prize redemption are the sole responsibility of the prize recipient.

(h) Winner Selection and Notification:
Winners will be selected according to the methods specified in each Promotion and notified accordingly. Failure to respond, claim a prize, or comply with the Promotion requirements may result in forfeiture.

(i) General Conditions:
Participants must comply with all applicable federal, state, and local laws. LF reserves the right to disqualify any participant engaging in fraudulent or unfair practices.

(j) Limitation of Liability (Promotions):
LF shall not be liable for any errors, omissions, interruptions, deletions, defects, delays, or failures in conducting Promotions. LF reserves the right to cancel or modify Promotions due to unforeseen circumstances.

(k) Privacy for Promotions:
Participation in any Promotion constitutes your agreement to the collection and use of your personal information in accordance with LF’s Privacy Policy and any Promotion-specific terms.

Your engagement with our products, services, and Promotions is additionally governed by our comprehensive legal framework—which includes the Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, and CCPA Opt-out.

14. ENTIRE AGREEMENT AND GOVERNING LAW

14.1 Entire Agreement Clause
This Agreement, together with all legal policies and notices referenced herein—including, without limitation, the Terms of Use Policy, Privacy Policy, Legal Notice Disclaimer, Return Policy, Accessibility Statement, California Prop 65 Notice, Subscriptions, Shipping Policy, Cookie Policy, DMCA Compliance Statement, Mobile Terms of Service, Content Policy, Advertising & Analytics Policy, Information & Security Policy, Product Reviews Policy, Bot & Crawler Policy, GDPR Statement, and CCPA Opt-out—constitutes the complete and exclusive understanding between you and LF regarding your use of the LF website and Services. This Agreement supersedes all prior or contemporaneous written or oral agreements, communications, or proposals related to the Site and Services. A printed version of this Agreement, along with any electronic notices, shall be admissible in judicial or administrative proceedings to the same extent as original printed business documents. Both parties agree that this Agreement and all related documents shall be drafted and interpreted in English, and in the event of any conflict, the English version shall prevail.

14.2 Governing Law
This Agreement, including all terms contained herein, shall be governed by and construed in accordance with the laws of the State of Florida, excluding its conflict-of-law rules. By entering into this Agreement, you waive any and all objections to the jurisdiction and venue of the state and federal courts located in Florida.

15. MISCELLANEOUS PROVISIONS

15.1 Force Majeure
LF shall not be liable for any failure to perform or delay in performance of any obligation under this Agreement resulting from events beyond its reasonable control, including but not limited to natural disasters, labor strikes, government orders, war, terrorism, or any other unforeseeable events ("Force Majeure"). In such circumstances, performance is suspended for the duration of the Force Majeure event.

15.2 User Feedback and Submissions
Any feedback, suggestions, or other information you provide regarding the Site, products, or Promotions becomes the sole property of LF. By submitting such information, you grant LF a worldwide, royalty-free, perpetual license to use, reproduce, modify, distribute, and disclose such information without any obligation of compensation or attribution.

15.3 Third-Party Content and Links
The Site may contain links to third-party websites or display content from third-party sources. LF does not control, endorse, or assume any responsibility for the accuracy, reliability, or legality of such third-party content or websites. Accessing any third-party content is at your own risk, and LF shall not be liable for any damages or losses arising from your use of such content.

15.4 Electronic Communications and Consent
By using the Site and Services, you consent to receive electronic communications from LF. Such communications, including notices and other information, shall be deemed to have been duly given if sent to the email address you provided, and these electronic communications shall have the same force and effect as written notices.

15.5 Modifications to Product or Promotional Terms
LF reserves the right to modify, update, or discontinue any product details, pricing, promotions, or related terms at any time. Any such modifications will be posted on the Site and will take effect immediately upon posting. It is your responsibility to review the applicable terms periodically.

16. DISPUTE RESOLUTION, BINDING ARBITRATION, WAVER OF CLASS ACTION RIGHTS, SEVERABILITY, AND LEGAL RIGHTS AGREEMENT

PLEASE READ CAREFULLY. THIS SECTION SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

16.1 INITIAL DISPUTE RESOLUTION (MANDATORY)

(a) Activation of 90-Day Resolution Period. Before either Party may commence arbitration or litigation, the aggrieved Party must send a “Notice of Dispute” to legal@leanfactor.com and, if you are the consumer, by certified U.S. Mail to:

Lean Factor, LLC

Attn: Legal Department

5407 N Haverhill Rd Unit 337

West Palm Beach, FL 33407

The Notice must be personally signed and, under penalty of perjury, state:

1. “Notice of Dispute” in the subject line;

2. Name, telephone, e-mail, and physical address of the claimant;

3. The date the claim first arose;

4. A detailed statement of facts and legal theories with supporting documents;

5. The specific relief sought and its dollar computation; and

6. Proof of your purchase or account relationship with Lean Factor.

(b) Individualized Conference. Within 30 days of valid Notice, the Parties (and counsel, if any) shall participate in a live video or in-person conference. Each Notice may address only one Account or Transaction, and conferences will be held on an individual basis unless all Parties agree otherwise.

(c) Good-Faith Requirement & Tolling. Statutes of limitation are tolled during this 90-day Period. Any court of competent jurisdiction may compel compliance or stay proceedings pending completion.

(d) Mass-Demand Protocol. If 75 or more substantially similar Notices represented by the same firm or coordinated counsel are received within any 60-day window, Lean Factor may, at its sole election, (i) require claimants to proceed in batches of ten (10) sequential bellwethers, or (ii) opt out of arbitration for all such claims and litigate them in the courts specified in § 17 (Venue). The arbitrator shall decide any dispute over similarity or threshold satisfaction. Filing fees for demands that violate this subsection shall be borne by the filing Party.

(e) Confidential Settlement Communications. All statements made during the Resolution Period are confidential settlement discussions inadmissible under Fed. R. Evid. 408 and Fla. Stat. § 90.408.

16.2 Acknowledgment of Interstate Commerce and Governing Law

The parties acknowledge that the terms set forth herein form part of a transaction affecting interstate commerce. Consequently, any arbitration conducted under these Terms of Use (TOU) shall be governed by the Federal Arbitration Act (9 U.S.C., Sections 1-16). In addition, this arbitration agreement shall be governed by and construed in accordance with the Florida Revised Arbitration Code, Chapter 682, Florida Statutes, to the extent not preempted by federal law. Both you and Lean Factor agree that any dispute, claim, or controversy arising after the effective date of these Terms—including those stemming from the TOU or your use of the Services ("Dispute")—shall be definitively resolved exclusively through binding arbitration, except as expressly provided in Section 16.21 below.

16.3 Initiation of Binding Arbitration

Should a Dispute persist beyond the Initial Dispute Resolution Period and any subsequent discussion or negotiation, either party may initiate binding arbitration. Such arbitration shall be conducted pursuant to the Comprehensive Arbitration Rules and Procedures of JAMS, including any applicable Expedited Procedures, unless the circumstances constitute a Mass Arbitration to be conducted before National Arbitration and Mediation (NAM), as defined herein. If JAMS is unavailable to administer the arbitration, either party may submit the Dispute to another recognized national arbitration entity that administers disputes in a manner substantially similar to the Expedited Procedures under the JAMS Comprehensive Arbitration Rules. Alternatives may include, but are not limited to, the American Arbitration Association (AAA), FORUM, or any other platform jointly approved by you and Lean Factor. In the event of any conflict between the rules of the chosen arbitration administrator and this Arbitration Agreement, the provisions of this Agreement shall prevail. Any arbitrators selected must be duly licensed legal practitioners in the state where the arbitration is conducted and must possess comprehensive knowledge of the substantive law applicable to the Dispute.

16.4 Decisiveness and Confidentiality of Arbitration Outcome

The decision rendered by the arbitrator(s) shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction. Both parties agree to maintain strict confidentiality regarding all aspects of the arbitration process and its outcome—including the occurrence of arbitration, all discussions, and the resulting award—except where disclosure is required by law or is necessary to implement or enforce the arbitration award.

16.5 Arbitration Rights and Obligations

The parties, identified herein as "Customer" (which includes Reseller, Wholesaler, Consumer, and/or Website Visitor) and "Lean Factor" (including its assignees, agents, employees, consultants, independent contractors, officers, parent companies, sister companies, directors, shareholders, subsidiaries, members, affiliates, predecessors, successors, suppliers, and licensors, collectively "Service Providers"), mutually acknowledge and agree that any Dispute of any nature, regardless of the underlying theory (whether contractual, tortious, statutory, common law, or equitable), shall be resolved exclusively through binding arbitration in accordance with the protocols set forth herein. Either party may invoke the binding arbitration process at any time once the preliminary requirements have been satisfied.

16.6 Commencing Arbitration

After the expiration of the Initial Dispute Resolution Period, any party electing to initiate arbitration shall submit a formal written demand for arbitration to the opposing party and to the agreed-upon arbitration provider. Any arbitration demand against LF must be addressed to Lean Factor, LLC., attention General Counsel, at the designated address. By submitting a demand for arbitration, the initiating party and its counsel certify, after reasonable inquiry, that:

(i) The arbitration is being initiated in good faith and not for purposes of harassment or undue delay;

(ii) The claims are supported by existing law or a well-founded argument for the creation or modification of legal principles;

(iii) The factual assertions are, or will be upon reasonable investigation, supported by evidence; and

(iv) All preliminary conditions—including the Initial Dispute Resolution Period—have been fully satisfied.

Both parties agree to engage fully in all necessary procedures and execute all required documents to effectuate the arbitration proceedings. The designated arbitrator shall have the authority to rule on all dispositive motions, including motions for judgment on the pleadings, summary judgment, or partial summary judgment.

16.7 Timeliness and Confidentiality of Arbitration Proceedings

All parties, including the Arbitration Administrator, arbitrators, and disputants, shall endeavor to conclude the arbitration proceedings within 180 days from the initiation of the claim, to the extent possible. The confidentiality of all arbitration proceedings is paramount and shall be strictly maintained by all participants, except when disclosure is required by law or necessary for routine business purposes. This confidentiality obligation is intended to preserve the integrity and privacy of the arbitration process. Both parties acknowledge the impact of interstate commerce on this transaction and agree that this Arbitration Agreement is governed by the Federal Arbitration Act (Title 9 of the U.S. Code). In instances where federal law is inapplicable, unenforceable, or void, the laws of the State of Florida shall govern.

16.8 Designation of Venue and Arbitration Procedure

For U.S. residents, arbitration hearings shall be held in the county of your residence or at another mutually agreed-upon location. Non-U.S. residents shall participate in arbitration hearings in Palm Beach County, Florida, or at another mutually agreed-upon venue. If the amount in dispute does not exceed $25,000, the arbitration process may primarily involve document submissions unless the arbitrator, in their discretion, requires an in-person hearing. Both you and Lean Factor reserve the right to participate remotely in in-person hearings unless the arbitrator stipulates otherwise. All arbitration proceedings shall be conducted in English.

Notwithstanding the above, both parties submit to the exclusive jurisdiction and venue of state or federal courts in Palm Beach County, Florida, for any disputes that are not subject to arbitration—except for those disputes eligible for small claims court proceedings, which may be filed in the county of your residence. Both parties waive any objections regarding jurisdiction, venue, or inconvenient forum for such disputes.

Arbitration will be conducted before a single neutral arbitrator, focusing solely on the dispute between you and Lean Factor. The proceedings will occur in English in Palm Beach County, Florida, either in person, via telephone, or by video conference, as mutually agreed or as determined necessary by the arbitrator. The process shall be dedicated to an efficient and timely exchange of documents and arguments.

16.9 Small Claims Court Alternative

Both parties retain the option to seek resolution of disputes or claims within the jurisdictional limits of small claims court. If arbitration is initiated before the formal appointment of an arbitrator, either party may elect to resolve the dispute in small claims court by providing written notice to both the opposing party and the arbitration provider. Upon such notice, the arbitration provider may close the arbitration proceedings, and neither party shall incur filing fees. Any dispute regarding the appropriateness of small claims jurisdiction shall be determined by a small claims court or another court of competent jurisdiction, not by the arbitrator.

16.10 Authority and Resolution of Arbitrator

The arbitrator shall issue a written, final, and binding decision on the dispute. Upon request, the arbitrator shall provide a detailed statement of reasons for the decision. The arbitrator is obligated to adhere to applicable law when rendering their decision, and the resulting award may be converted into a judgment in any court with appropriate jurisdiction. Both parties agree to abide by and enforce the arbitrator's decision as the conclusive resolution of the dispute.

16.11 Arbitrator’s Authority and Scope Determination

The arbitrator shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including, but not limited to, any claim that all or part of this agreement is void or voidable. This delegation of authority is intended to be as broad and inclusive as permitted under applicable law.

16.12 Cost and Fee Allocation

The rights to recover attorneys’ fees, costs, and arbitration fees arising from disputes under this Agreement shall be determined by applicable law and relevant arbitration rules. The Arbitration Administrator will specify all fees and expenses incurred during the arbitration process in accordance with legal restrictions. Each party shall generally bear its own attorneys’, experts’, and witness fees, irrespective of the arbitration outcome, unless otherwise mandated by law. However, if one party’s claims, defenses, or procedural strategies are determined to be unfounded, malicious, harassing, or frivolous, the opposing party may request that the arbitrator award attorneys’ fees and related costs on a discretionary basis pursuant to the applicable rules.

16.13 Configuration of Mass Arbitration with NAM

Notwithstanding any previous agreements to utilize JAMS for arbitration and subject to the exceptions provided in Section 16.21 below, if twenty-five (25) or more arbitration demands concerning similar subject matter or sharing legal or factual issues are submitted by the same or coordinated counsel, such proceedings shall constitute a "Mass Arbitration." In that event, the Mass Arbitration shall not be governed by JAMS Rules nor administered by JAMS but shall instead be conducted by National Arbitration and Mediation (NAM) pursuant to its rules, excluding any provisions that facilitate class-wide arbitration ("NAM Rules"). Both parties agree to comply with the Mass Filing Supplemental Dispute Resolution Rules and Procedures established by NAM. Prior to initiating any Mass Arbitration with NAM, both parties shall jointly notify NAM of their intent to proceed under these protocols. Each individual claim within the Mass Arbitration must be submitted in accordance with NAM’s established forms and directives. Should either party fail to adhere to these protocols, the other party may petition NAM for enforcement orders. All arbitration proceedings and associated fees in a Mass Arbitration shall be deferred pending resolution of such enforcement measures. If the Mass Arbitration procedures are deemed invalid or if NAM declines administration, the disputes comprising the Mass Arbitration will be managed by the American Arbitration Association (AAA) in accordance with the terms of this Agreement.

16.14 Management and Efficiency in Mass Arbitration

Both parties agree to cooperate fully during Mass Arbitration proceedings to ensure an efficient, cost-effective resolution. This cooperative effort includes:

1. The appointment of a Procedural Arbitrator to manage and expedite the process, including making decisions on proposals aimed at streamlining the arbitration when mutual agreement is lacking; and

2. The establishment of an expedited schedule for the arbitration proceedings.

16.15 Class and Collective Action Exclusion

To the maximum extent permitted by applicable law, the parties (herein "You" and "Lean Factor (LF)") mutually agree to resolve all disputes solely on an individual basis. You expressly waive any right to participate in any class action, collective action, or class arbitration. Neither party may combine multiple individual claims into a single arbitration proceeding or initiate any form of collective or representative action, unless both parties expressly agree in writing. If you initiate any class or representative action against LF, you shall be liable to compensate LF $500 per day until such action is withdrawn, and you will be responsible for all related costs and legal fees incurred by LF.

16.16 Jury Trial Waiver

By accepting these Terms of Use (TOU), both you and Lean Factor expressly waive your right to a jury trial in any judicial proceeding and agree not to participate in any class actions. This Agreement shall be interpreted and enforced under the Federal Arbitration Act. Notwithstanding this waiver, either party retains the right to pursue resolution in small claims court for disputes that fall within that court’s jurisdiction. In the event that either party fails to adhere to the binding arbitration provisions after a legitimate request, the non-complying party shall bear all costs and expenses incurred by the other party in enforcing this arbitration provision.

16.17 Prescriptive Period for Commencement of Actions

Notwithstanding any other statute or law, it is mutually agreed that any claim or cause of action arising out of or related to your use of the Services or these Terms must be commenced within one (1) year from the date the claim or cause of action arose. Failure to initiate action within this period shall result in the permanent waiver and forfeiture of such claim or cause of action. This one-year limitation applies equally to any arbitration proceedings initiated under this Agreement. The obligations under this Arbitration Agreement shall continue to bind both parties beyond the termination, modification, or expiration of their contractual relationship.

16.18 Arbitration Procedure and Enforceability

If any provision of this Dispute Resolution and Arbitration Section is found unenforceable or invalid by a court or arbitrator of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect. Both parties expressly waive any right to consolidate individual proceedings or engage in any class action lawsuit, collective action, or act as a private attorney general in arbitration. However, if the prohibition against class or collective actions is determined unenforceable for a specific claim after all appeals have been exhausted (or the decision is deemed final), that specific claim shall be stayed and directed to a court of competent jurisdiction, while all other claims shall proceed through arbitration.

16.19 Opt-Out of Arbitration and Class-Action Waiver

You may elect not to be bound by §§ 16–17 by sending an opt-out notice within thirty (30) days of (a) your first use of the Services after the Effective Date of these Terms or (b) any material change to the arbitration provisions, whichever is later.

1. How to Opt Out. Send an e-mail to legal@leanfactor.com AND a copy by certified U.S. Mail to the address in § 16.1, with the subject line “ARBITRATION OPT-OUT.” The notice must include (i) your full name, (ii) mailing address, (iii) e-mail used for your account or order, (iv) telephone number, and (v) a clear statement that you wish to opt out of arbitration.

2. Effect of Opt-Out. If you timely comply, neither Party can compel the other to arbitrate—but both Parties consent to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida, for any dispute that would otherwise have been arbitrable.

3. Mass-Arbitration Safeguard. Notwithstanding any opt-out by individual consumers, Lean Factor may unilaterally withdraw from arbitration and compel court adjudication of related disputes if more than seventy-five (75) demands based on the same or similar legal theory are filed against it within a rolling ninety-day period. This election shall not affect previously completed arbitrations.

4. Non-Retroactivity. Opt-out affects only future disputes; any arbitration filed or substantially prepared before the opt-out effective date remains subject to arbitration.

5. No Retaliation. Exercising this opt-out right will not affect your ability to use the Services.

16.20 Scope and Enforceability of Arbitration Agreement

This Arbitration Agreement covers all disputes, controversies, or claims arising between the parties, whether based on contract, tort, or any other theory of liability. This includes, without limitation, disputes related to breach of express or implied warranties, unmet contractual obligations, fraudulent inducement, incomplete mutual agreements, deceptive practices, misrepresentations, communication failures, and violations of laws, precedents, or principles of fairness and equity, intellectual property infringement or misappropriation—including, but not limited to, patent infringements, copyright violations, trademark infringements, and trade secret misappropriations. The Agreement shall remain in effect for all matters arising from or related to the use of the Site, Services, and Service Providers, even after the termination or settlement of accounts.

16.21 Non-Waiver Clause

No failure or delay by Lean Factor in exercising any right or remedy provided herein shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of that or any other right or remedy.

16.22 Limited Discovery Clause

The parties agree that any discovery conducted in connection with arbitration shall be strictly limited to that which is reasonably necessary to resolve the dispute and shall be carried out in accordance with the rules of the chosen arbitration administrator, thereby preventing any undue burden or expense.

16.23 Interim Relief Clarification

Nothing in this Agreement shall preclude either party from seeking temporary, preliminary, or injunctive relief in a court of competent jurisdiction to preserve the status quo or protect its rights pending the outcome of arbitration.

16.24 Survival of Arbitration Provisions

The provisions of this Arbitration Agreement shall survive any termination, modification, or expiration of your use of the Services or this Agreement, and shall remain enforceable in perpetuity with respect to any claims arising prior to such termination.

17. Product Diversion and Controlled Resale of LF Products

17.1 Compliance and Personal Use Agreement
Customers acknowledge and agree to comply with all applicable federal, state, and local laws and regulations. By purchasing Lean Factor (LF) products, you represent and warrant that such purchases are made solely for personal, non-commercial use and not for resale or redistribution.

17.2 Authorized Resale Restrictions
The resale of LF products is strictly limited to designated, authorized retail partners. No person or entity, other than those expressly designated by LF, may purchase products from LF.com or from any authorized retail partner with the intent to resell them. Without LF’s express written consent, no party is authorized to sell LF products on any e-commerce platform, including but not limited to Amazon, eBay, or Walmart. Furthermore, authorized retail partners must refrain from selling LF products to any third party known or suspected of intending to resell them. In instances where an authorized retail partner becomes aware—whether independently or upon notification by LF—of sales to an unauthorized reseller, the partner must immediately cease such transactions.

17.3 Product Handling and Storage
Authorized retail partners are required to strictly adhere to all LF guidelines regarding the handling and storage of products, in full compliance with applicable Material Safety Data Sheets and other LF requirements. Products must be stored in secure, climate-controlled environments to preserve quality and ensure consumer safety. Partners are expected to fully cooperate with LF in any product recalls or in the dissemination of consumer safety information, and to maintain operational customer service functions (including phone and email support) to address complaints, returns, and related issues. Partners must represent LF products accurately using current product images and descriptions. Unauthorized retailers are expressly prohibited from using any LF copyrights or trademarks.

17.4 Packaging and Branding Compliance
Authorized retail partners shall sell LF products exclusively in their original, unaltered packaging. No relabeling, repackaging, or alteration of LF products or their packaging is permitted. Tampering with or removal of serial numbers, UPC codes, batch or lot codes, SKUs, or other identifying markers is strictly forbidden. Partners must not modify any labels or accompanying literature. Use of LF trademarks, logos, icons, product names, taglines, or slogans is permitted only as expressly authorized by LF. Upon request, retail partners must remove any LF trademarks from their materials and must not combine LF products with non-LF products in a manner that implies endorsement or association by LF. With written consent from LF, certain authorized retail partners may be exempt from select restrictions for valid business purposes.

17.5 Quality Inspection and Reporting
Upon receipt of LF products, authorized retail partners are obligated to promptly inspect the merchandise for any damage, defects, tampering, expiration, or other non-conformities. Defective or non-compliant products must not be sold and should be reported immediately to LF.

17.6 Unauthorized Resale and Warranty Voidance
LF does not support the unauthorized resale of its products. LF cannot ensure the quality or integrity of products sold through unauthorized channels. Customers are urged to purchase directly from LF or its authorized retail partners. LF explicitly disclaims any warranty or satisfaction guarantee for products obtained from unauthorized resellers and reserves the right to cancel orders, restrict future purchases, or enforce quantity limits (including through multiple account controls) against customers suspected of purchasing for resale purposes.

17.7 Section Headings and Interpretation
The section headings used in this TOU are provided solely for reference purposes and do not form part of this Agreement, nor shall any inference be drawn from them.

17.8 Limited License Provision
Subject to the terms outlined herein, Lean Factor (LF) retains exclusive ownership or licensing rights over all Content provided within the Services—including, without limitation, text, graphics, designs, user interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code. Such Content is integral to the design, structure, and “look and feel” of the Services and is protected under applicable trade dress, copyright, patent, trademark laws, and other intellectual property rights.
LF hereby grants you a conditional, non-exclusive, non-transferable, and revocable license to access and use the Site, Services, and Content solely for personal, non-commercial purposes in strict accordance with these TOU provisions. No additional rights are conferred by implication, estoppel, or otherwise.

17.9 Modification and Suspension of Services
You acknowledge that LF reserves the right to modify, suspend, or discontinue any portion of the Services or its Content at any time without notice and without incurring liability. LF is under no obligation to update or amend any Content or Services; any such changes, if provided, will be made solely at LF’s discretion. Use of the Services or Content for any purpose not expressly permitted in this TOU is strictly prohibited and may result in legal action.

17.10 User Equipment and Services
You are solely responsible for providing all equipment and services (including telephone and internet access) at your own expense to access the Services.

17.11 Copyright and Reproduction Restrictions
No material from this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted without the prior written consent of Lean Factor or the applicable copyright owner. LF permits you to display, copy, distribute, and download materials for personal, non-commercial use only, provided that you do not modify the materials and retain all copyright and proprietary notices. Any breach of these TOU provisions will result in immediate termination of your permission to use the materials, and you must destroy any downloaded or printed materials and Content. You are not permitted to "mirror" any material from this Site on any other server without express written permission from LF. Unauthorized use may violate copyright, trademark, privacy, and communications laws.

17.12 Reservation of Rights
LF reserves all rights not expressly granted herein. We have established procedures for receiving notifications of alleged copyright, patent, or trademark infringements in compliance with the Digital Millennium Copyright Act (DMCA). For further details, please refer to our DMCA Compliance Statement.

17.13 Responsibility for Third-Party Content
LF is not responsible for the content of any communications, materials, or Content posted or uploaded to the Services by third parties. Although we review and monitor such content, LF reserves the right to remove any materials deemed abusive, defamatory, obscene, fraudulent, deceptive, or otherwise in violation of these TOU, at its sole discretion.

17.14 Licensing and Intellectual Property Rights
LF asserts its legal authority to control, restrict, or terminate access to its communication platforms and to delete any content at its sole discretion. This right applies to content deemed:
(a) offensive, slanderous, or vulgar;
(b) deceptive, misleading, or fraudulent;
(c) infringing on any copyright, trademark, or other intellectual property rights of a third party; or
(d) otherwise unacceptable per LF’s unilateral judgment. Any information, guidance, or opinions in discussion forums do not constitute professional advice or directives.

17.15 User Content and License Grant
"User Content" includes all data, information, and materials—such as text, software, music, sound, photographs, graphics, video, messages, and other materials—generated and transmitted by users of the Services, whether public or private. User Content explicitly excludes genetic or health-related information.
By using our Services, you grant LF, its affiliates, sublicensees, successors, and assignees an irrevocable, perpetual, worldwide, royalty-free, non-exclusive license to host, reproduce, adapt, modify, translate, publish, perform, store, display, distribute, edit, reformat, and create derivative works from any User Content you submit, post, or display on or through the Services. This license is granted without additional compensation and does not transfer ownership of your User Content. You further affirm that you have all necessary rights to grant this license and accept full responsibility for any User Content you transmit. LF and its designees reserve the right, but not the obligation, to remove or modify any User Content that violates these Terms.

17.16 Third-Party Websites and Hyperlinks
LF is not responsible for the content, business practices, or privacy policies of any third-party websites ("Outside Sites") linked to or accessed through LF or Community Sites. LF does not verify or endorse such sites, and any reliance on them is solely at your risk. If an Outside Site collects your personal information, LF assumes no responsibility or liability for its handling. Please review our Privacy Policy for details on how your personal information is managed.

17.17 Audit and Record-Keeping Requirements
Authorized retail partners shall maintain complete and accurate records of all purchases, inventory, and sales of LF products. Such records must be retained for a minimum of two (2) years and shall be made available for inspection by LF upon reasonable notice. Failure to maintain or provide these records may result in immediate termination of your authorized status and the pursuit of all available legal remedies.

17.18 Enforcement and Remedies
In the event of any breach or violation of these provisions, LF reserves the right to pursue all legal and equitable remedies available under applicable law, including but not limited to injunctive relief, termination of authorized reseller status, recovery of damages, and reimbursement of legal fees. Unauthorized resale or diversion of LF products shall be considered a material breach of these Terms.

17.19 Indemnification for Unauthorized Resale Violations
Any person or entity that violates these terms agrees to indemnify, defend, and hold harmless Lean Factor, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from such unauthorized activity.

18. Enforcement, Modification, and Termination of Terms

18.1 Enforcement of Terms and Remedial Measures
You acknowledge that Lean Factor (LF) retains the absolute right to enforce the terms of this Agreement. In the event of any breach by you—which LF considers to constitute unlawful business practices causing irreparable harm for which monetary damages alone would be insufficient—LF may, at its sole discretion, immediately terminate your access to the Services. In such circumstances, in addition to seeking monetary damages, LF is entitled to pursue injunctive or other equitable relief as necessary. These remedies are cumulative and in addition to any other legal or equitable remedies available to LF.

18.2 Modification and Discontinuation of Services
LF reserves the right, at any time and for any reason, to modify, suspend, or discontinue, in whole or in part, the Services without prior notice. LF also retains the right to suspend or terminate your account and to refuse any current or future use of the Services if you violate these Terms or if a breach is reasonably suspected.

18.3 Authority to Terminate and Refuse Service
LF may, at its absolute discretion and without prior notice, terminate or suspend your access to the Site and Services for any reason, with or without cause. Such termination shall absolve LF of any further liability or obligation to you or any third party. Notwithstanding termination, provisions of this Agreement that by their nature survive termination—including, without limitation, ownership, warranty disclaimers, indemnification, and limitations of liability—shall continue to remain in full force and effect.

18.4 Circumstances for Termination
LF may terminate its legal relationship with you under circumstances including, but not limited to, a breach of these Terms, failure to comply with applicable laws, discontinuation of service to your jurisdiction, or when providing services is no longer commercially viable. Any suspected fraudulent, abusive, or illegal activity may serve as grounds for immediate termination of your relationship with LF, and such instances may be referred to the appropriate law enforcement authorities. LF reserves the right to restrict access for any reason, at its sole discretion.

18.5 Continuation and Termination of Agreement
This Agreement is effective upon your first use of the Site or Services and will remain in effect until terminated by either party. You may terminate this Agreement at any time by notifying LF. Similarly, LF may terminate this Agreement at any time, without notice, and consequently deny you access to the Services if you fail to comply with any provision of this Agreement.

18.6 Preservation and Disclosure of Information
LF reserves the right to preserve and disclose any information regarding your use of the Services if such action is necessary to comply with applicable laws or if, in good faith, LF believes such preservation or disclosure is reasonably necessary to enforce this Agreement, respond to claims that content violates third-party rights, or to protect the rights, property, or safety of LF, its users, or the public. Any such disclosure shall be made in accordance with all applicable legal requirements.

18.7 Legal Action and Recovery of Costs
In the event that LF initiates legal action against you due to your violation of these Terms, you agree that LF shall be entitled to recover all reasonable attorneys’ fees and related costs incurred, in addition to any other relief granted by law or equity. You further acknowledge that LF shall not be liable to you or any third party for terminating your access to the Services as a result of any breach or suspected breach of these Terms.

Registration and Eligibility for Lean Factor Services

18.8 Registration and Membership
Use of Lean Factor (LF) services and registration for membership ("Membership") is permitted only where legally valid. By registering, you affirm that you are at least 18 years old, an emancipated minor, or that you have obtained the express consent of a parent or legal guardian. You further represent and warrant that you are fully capable of entering into and complying with the terms, conditions, obligations, representations, and warranties set forth in these Terms of Use (TOU). In connection with your use of LF services, you represent and warrant that:
(a) All registration information you provide is truthful, accurate, and current;
(b) You will maintain the accuracy of such information;
(c) You will create only one account, and
(d) Your use of LF services does not violate any applicable law or regulation. Visitors under the age of 18 must be accompanied by a parent or legal guardian at all times.

18.9 LF's Rights to Investigate and Terminate
LF and its parent companies reserve the right to investigate and verify the eligibility and accuracy of all Membership information. If it is determined that you do not meet the eligibility requirements, LF may, at its sole discretion, terminate your membership and access to the Services without prior notice. LF also reserves the right to cancel any outstanding orders or restrict access to services upon such termination.

18.10 Corporate Use
If you access or use LF services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these TOU. In such instances, "You" shall refer to that entity.

18.11 Compliance with Terms
You agree to abide by all terms, conditions, and notices of this Agreement and warrant that you will not use LF services for any unlawful or prohibited purpose. You are strictly prohibited from using LF services in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.

18.12 Registration Requirements
To register with LF, you must provide accurate and current information, including a valid email address, password, and any other required details. Your account is personal and non-transferable, and you are solely responsible for all activities that occur under your account. If you are between the ages of 13 and 17, you must provide your parent’s or legal guardian’s consent and login details. You are required to keep your login credentials confidential and to notify LF immediately if you suspect any unauthorized use or security breach.

18.13 Unique Username and Password
Certain features of the Site require you to create a unique username and password. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Immediate notification to LF is required if you become aware of any unauthorized use or breach.

18.14 Display Name and Profile
Upon registering with LF, you may choose a display name (or use your first name) to accompany your profile picture. Display names are non-exclusive, and you may change your display name at any time. LF reserves the right to modify or delete display names at its sole discretion.

18.15 Privacy Policy
By using LF services, you acknowledge that you have read, understood, and agreed to our Privacy Policy, which details how we collect, use, disclose, and store your personal information. The Privacy Policy is incorporated herein by reference and is an integral part of this Agreement.

18.16 Assignment
LF may assign, transfer, or delegate this Agreement, in whole or in part, to any successor, affiliate, or third party without notice or your consent. You may not assign or transfer any rights or obligations under this Agreement without the prior written consent of LF, and any attempt to do so shall be null and void. This Agreement shall inure to the benefit of and be binding upon the successors and permitted assigns of LF.

18.17 Notice of Modifications
LF reserves the right to modify these Terms at any time. Any modifications will be posted on the Site and become effective immediately upon posting. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. It is your responsibility to review the Terms periodically for any changes.

19. Return Policy, Miscellaneous Terms, California Proposition 65 Compliance, and RSS Feeds & Podcasts Terms

19.1 Return Policy and Guidelines at Lean Factor

(a) Customer Satisfaction and Return Eligibility:
Lean Factor is committed to customer satisfaction and will endeavor to address any issues with your order in a prompt and fair manner. Returns and refunds are subject to the specific policies outlined below and are accepted solely at Lean Factor’ discretion on a case-by-case basis. All determinations regarding returns are final and shall not be subject to dispute.

(b) Product Quality Assurance:
Our products are guaranteed to be fresh and pure when stored according to our guidelines. However, natural variations between batches may occur. Returns or refunds based solely on personal taste or preferences are generally not accepted.

(c) Return Process and Conditions:
Returns may be considered within thirty (30) days of purchase. To initiate a return, you must first contact Lean Factor to obtain a Return Merchandise Authorization (RMA) number. Products eligible for return must be unopened, unused, and in resalable condition. Opened food products are generally not eligible for return. Please note that return shipping and handling charges may apply to undeliverable or refused packages, at your expense, except where a confirmed error or damage attributable to Lean Factor is demonstrated.

(d) Restocking Fee and Refunds:
Upon receipt of returned items, Lean Factor will inspect the product. At its discretion, a minimum restocking fee of 20% may be applied. Credit or refund will be processed only after a satisfactory inspection. Lean Factor shall not be responsible for return shipping costs unless a product error or damage is confirmed.

(e) Shipping Damages and Errors:
In the event of shipping damages or errors in the products shipped, Lean Factor may, at its sole discretion, reship or refund the order and may require the return of the original shipment.

(f) Purchases from Other Retailers:
This Return Policy applies exclusively to purchases made directly from Lean Factor. For products purchased through other retailers or sales channels, please seek returns or redress from the respective seller.

(g) Customer Responsibility:
Before placing an order, it is your responsibility to review and understand all relevant product information, including the country of origin and constituent ingredients. For further details or inquiries regarding our Returns & Refunds Policy, please contact our customer service directly.

19.2 Miscellaneous Terms and Conditions

(a) Non-Waiver:
The failure or delay by Lean Factor (LF) to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will only be effective if it is in writing and signed by LF.

(b) Modification of Agreement:
LF may unilaterally modify this Agreement at any time, and such modifications shall become effective immediately upon their posting on the Site. You are responsible for regularly reviewing this Agreement to ensure awareness of any changes. By continuing to use the Site or Services after changes are posted, you accept and agree to be bound by the modified Agreement.

(c) Assignment and Delegation:
You shall not assign or delegate any rights or obligations arising under this Agreement without the prior written consent of LF. Any attempt to do so without LF's consent shall be void. Conversely, LF may assign or delegate its rights and obligations under this Agreement, in whole or in part, to any third party at its discretion without requiring prior notice or consent from you. This right ensures the transferability and management of LF's contractual rights and responsibilities as necessary for its business operations.

19.3 California Proposition 65 Notice, Warnings, and Client Compliance Obligations

(a) Notice and Compliance with California Proposition 65:
Proposition 65 (the Safe Drinking Water and Toxic Enforcement Act of 1986) mandates that businesses warn Californians about significant exposures to chemicals that cause cancer, birth defects, or other reproductive harm. As a California resident purchasing from Lean Factor, you acknowledge that appropriate Proposition 65 warnings are provided for products intended for the California market. These warnings do not imply that the products breach any safety standards. Lean Factor is committed to complying with all relevant safety standards and regulations. For additional details, please consult the California Office of Environmental Health Hazard Assessment website.

(b) Acknowledgment of California Proposition 65 Warnings:
By purchasing products destined for California, you acknowledge and accept the following warnings:

• WARNING: Cancer and Reproductive Harm – For additional information, please visit www.P65Warnings.ca.gov/food;
  or

• WARNING: Consuming this product can expose you to chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For additional details, please visit www.P65Warnings.ca.gov/food.

These warnings are intended solely to inform you of potential chemical exposures and do not necessarily indicate that the product violates any safety standards.

(c) Client Responsibilities Under California Proposition 65:
If you use Lean Factor products for further manufacturing, repackaging, private labeling, or resale, you are responsible for ensuring compliance with all Proposition 65 notice requirements. This responsibility includes providing all necessary and legally compliant notices and warnings to end-users, retailers, or any downstream clients for products entering the California market.

(d) Warning and Labeling Requirements:
It is your responsibility to verify that all finished products containing chemicals at actionable levels under Proposition 65 are appropriately labeled with the required warnings. Compliance with all applicable laws—including Proposition 65's specific labeling and online warning requirements—is mandatory.

(e) Indemnification for Non-Compliance:
By purchasing or using Lean Factor products, you agree to indemnify and hold harmless Lean Factor, its subsidiaries, affiliates, directors, officers, agents, employees, and legal representatives from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your failure to comply with California Proposition 65 notice and warning requirements. This indemnity obligation survives the termination of any purchase or use of LF products or services.

19.4 Terms of Use for RSS Feeds and Podcasts

(a) Access and Usage:
The Site may offer RSS Feeds delivering textual, audio, video, and photographic content via an XML feed. Certain feeds may include podcasts with associated media files that may be downloaded and played on various devices. Accessing this content may require specific software and hardware.

(b) Intellectual Property and Usage Rights:
Content provided within RSS Feeds is protected by applicable U.S. federal, state, and international laws, regulations, and treaties. Lean Factor or the respective content providers retain all rights to such content. The content is provided solely for personal, non-commercial use. You are authorized to download, copy, and transfer RSS Feeds and associated content for personal, non-commercial purposes only. Any reproduction, modification, display, performance, publication, distribution, or circulation of content by any third party is expressly prohibited unless explicitly authorized under this Agreement.

(c) Disclaimer and Liability:
By accessing and using the RSS Feeds, you acknowledge that Lean Factor and its parent companies or affiliates do not warrant compatibility with all user equipment. You assume all risks associated with the use of RSS Feeds and any related content, and LF, its parent companies, and affiliates shall not be liable for any adverse outcomes arising from such use.

(d) Warranty Disclaimer:
Lean Factor, its parent companies, and affiliates expressly disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No warranty is provided regarding the error-free or uninterrupted nature of RSS Feeds or podcast content, nor that defects will be corrected or that the content meets any specific requirements.

(e) Limitation of Liability:
You agree that Lean Factor, its parent companies, affiliates, and the Site shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including, without limitation, damages for loss of profits, goodwill, data, or other intangible losses) arising from or related to your use or inability to use the RSS Feeds or any associated content, even if advised of the possibility of such damages. You assume full responsibility and risk for your use of the RSS Feeds and associated content solely for personal, non-commercial purposes.

19.5 Finality and Non-Appeal of Return Determinations
All decisions regarding return eligibility, restocking fees, and refund amounts are final and at the sole discretion of Lean Factor. No further appeal or dispute shall be permitted with respect to return determinations once rendered.

19.6 Severability and Survival
If any provision of this Section 19 is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. All obligations and rights contained herein shall survive the termination or expiration of your use of the Site and Services.

19.7 Inspection Authority and Finality of Determinations:
By submitting a return, you agree that LF’s inspection of the returned product—conducted in-house or by an authorized third-party inspector—is conclusive and binding. Any decision regarding the condition of the returned product, including the imposition of restocking fees or refusal of a refund, shall be final and non-appealable.

19.8 Customer Packaging and Return Shipping Obligations:
You are responsible for returning products in their original, undamaged packaging, in compliance with any instructions provided by LF. Failure to do so may result in additional deductions from your refund, including extra shipping or handling fees.

19.9 Force Majeure Extension for Returns:
In the event that extraordinary circumstances (including natural disasters, pandemics, or other force majeure events) impact your ability to return a product within the standard return period, LF may, at its sole discretion, extend the return period or modify the return process accordingly.

20. Mobile Application Services Terms and Governance

20.1 Service Provision and Applicability
Lean Factor may offer products and services through applications accessible on wireless or mobile devices (e.g., mobile phones). The governance of these Mobile Application Services is subject to any Additional Terms specifically applicable to the particular Mobile Application Service. Unless expressly specified otherwise in such Additional Terms, Lean Factor does not impose any charges for these Mobile Application Services; however, standard messaging, data, and other rates and charges imposed by your wireless carrier may apply. By using these Mobile Application Services, you agree to be bound by all applicable terms and any carrier-imposed fees, which are solely your responsibility.

20.2 User Responsibility for Charges
You acknowledge and agree that you are solely responsible for all charges incurred from the use of Mobile Application Services on your wireless or mobile devices. This responsibility extends to any charges incurred by anyone who accesses your device, telephone number, or email address through the Mobile Application or Messaging Services. Lean Factor, its parent companies, and affiliates shall not be held liable for any such charges.

20.3 Compatibility and Carrier Restrictions
It is your sole responsibility to ensure that your mobile device is fully compatible with the Mobile Application Services, including maintaining all necessary software and firmware updates. Not all Mobile Application Services may be compatible with every wireless carrier or device. Certain carriers may impose restrictions or may not support particular Mobile Application Services. You are encouraged to verify with your wireless carrier regarding availability and any restrictions that may affect your usage.

20.4 Changes to Wireless Numbers
If you change or deactivate your wireless telephone number, you must promptly update your account information for Mobile Application Services to prevent inadvertent delivery of messages to a new user of your former number. Lean Factor, its parent companies, and affiliates shall not be responsible for messages delivered to someone who subsequently obtains your old wireless number.

20.5 Right to Modify or Discontinue Services
Lean Factor reserves the right to modify, suspend, or discontinue, whether temporarily or permanently, any Mobile Application Service at any time without prior notice. Neither Lean Factor, its parent companies, nor any of its affiliates shall be liable for any loss or damage arising from such modifications or discontinuations. Your continued use of Mobile Application Services constitutes your acceptance of any changes made.

20.6 Additional Information
For a comprehensive understanding of the terms and conditions governing the use of Mobile Application Services, please refer to the Mobile Terms of Service available on the Lean Factor website or directly via the Mobile Application Service. These Mobile Terms of Service provide detailed information regarding permitted uses, restrictions, and user responsibilities.

20.7 Notice and Communication
Lean Factor may deliver notices to you under this Agreement via electronic mail, general notices on the Service, or by written communication delivered by first-class U.S. mail to the address on record in your Lean Factor account. You may provide notice to Lean Factor at any time by sending a letter via certified first-class postage prepaid U.S. mail or overnight courier to the following address:

Lean Factor
5407 N Haverhill Rd #337
West Palm Beach, FL 33407

20.8 Additional Indemnification for Mobile Services
You agree to indemnify and hold harmless Lean Factor, its parent companies, affiliates, officers, directors, and employees from any claims, damages, or losses arising from or relating to disputes with your wireless carrier regarding charges, compatibility, or restrictions associated with the Mobile Application Services.

20.9 Prohibited Conduct and Unlawful Use
You agree not to engage in any conduct that attempts to circumvent, disable, or undermine the proper functioning or security of the Mobile Application Services. This includes, but is not limited to, reverse engineering, decompiling, modifying, or tampering with the application’s source code, disabling any security features, or interfering with the performance of the Services. Any such conduct is strictly prohibited and may result in immediate termination of your access, as well as legal action.

20.10 Security and Data Privacy for Mobile Services
While Lean Factor adheres to industry-standard practices to protect your data, you are solely responsible for ensuring the security of your mobile device, including installing timely software and security updates. LF shall not be liable for any breach or unauthorized access resulting from your failure to secure your device. Data transmitted via the Mobile Application Services is subject to our Privacy Policy, and by using these services, you accept the inherent risks associated with data transmission over wireless networks.

20.11 Maintenance, Updates, and Beta Services
Lean Factor reserves the right to release updates, patches, and enhancements to the Mobile Application Services at its sole discretion. You acknowledge that LF is under no obligation to support previous versions of the Mobile Application and that your continued use of the Services implies acceptance of the latest updates. In the case of beta or trial features, you agree to provide feedback and acknowledge that such features may be subject to change or discontinuation without liability.

20.12 Prohibition of Unauthorized Automated Access

You are strictly prohibited from using, deploying, or facilitating any automated means—including but not limited to robots, spiders, crawlers, scrapers, bots, or any other automated tools or technologies—to access, extract, harvest, index, or collect data or content from the Site or its Services for any purpose, including but not limited to data mining, machine learning, artificial intelligence training, or any form of commercial exploitation, without the prior express written consent of Lean Factor. This prohibition extends to any attempt to bypass, circumvent, or interfere with any security measures, access controls, or limitations implemented by LF, including but not limited to robots.txt directives, CAPTCHA mechanisms, IP blocking, or rate-limiting protocols. Review our Bot & Crawler Access Terms of Use Policy for further information.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Legal Notice & Disclaimer Policy

The dietary and other substances discussed on this site may not have undergone evaluation and/or testing by the United States Food and Drug Administration or like agency of any other country. Risks that might be determined by such testing are unknown. The information on this site is not meant to cover all possible uses, precautions, interactions or adverse effects. Where these substances are dietary supplements, they are not intended to diagnose, treat, cure or prevent any disease, condition, or illness. In some jurisdictions, some of these substances may be considered prescription drugs, controlled or contraband substances. Since the information published on the Lean Factor website is accessible to anyone throughout the world, Lean Factor does not give legal or medical advice that may apply to any particular consumer. Consumers are cautioned to check with local, regionalized legal counsel and/or health care professional(s) before making any purchases of products and/or services on the Lean Factor Website. The policy opinions expressed on social media sites, this site, and on sites to which it may link, are not necessarily the views of the Lean Factor and are not adopted for commercial purposes.

The information provided on this site and any information contained on or in any product label, packaging, or product description is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before using any of our products, starting any diet, exercise, supplementation program, taking any medication, or if you have or suspect you might have a health problem or have a family history of health problems. Individual results may vary. Lean Factor urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition. You should not stop taking any medications without first consulting your physician.

Caution: Our products are not intended for use by pregnant or breastfeeding women. If you are taking any prescription medications, are taking any kind of hormone modulating supplements such as anabolic steroids or hormone replacement therapy or have any type of hormone-responsive diseases or conditions such as breast or prostate cancer, benign prostatic hypertrophy, or thyroid disease, consult your health care professional before using this product.

Recommendations and protocols for nutritional support are not intended as a substitute for appropriate medical care.

• When taking any of our products always start with a very small amount (1/4 teaspoon for most whole food powders, 1/10 teaspoon or less for extracts) once daily for the first week to see how your body reacts. Then you may increase the dose slowly if you do not experience any negative effects.
• The products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.
• If you have a medical condition or disease, please talk to your doctor prior to using the recommendations given.
• Do not self-diagnose. Proper medical care is critical to good health. If you have a health concern or undiagnosed sign or symptom, please consult a physician, or a health care specialist ASAP.
• Never delay or disregard seeking professional medical advice from your doctor or other qualified healthcare providers because of something you have seen or read on this site.
• There may be mistakes and omissions on product descriptions, product labels, product nutritional facts, and product supplement facts
• Some products may contain milk, egg, Crustacean shellfish, Solanaceae, fish, tree nuts, wheat, peanuts, nightshade, soybeans, and/or gluten.
• Product Ratings by previous or current customers are not intended as a substitute for appropriate medical care or advice. Please talk to your doctor prior to using the recommendations given.
• Make your physician aware of all the nutritional supplements or herbal products you are currently taking to avoid any negative interactions with any drugs you are taking.
• Lean Factor, its affiliates, associates, employees, suppliers, etc. will not be held responsible for any negative effects caused by or associated with the use of our products.
• You should always speak with your doctor or health care professional before you start, stop, or change any prescribed part of your health care plan or treatment and to determine what course of therapy is right for you.
• If you are currently taking a prescription medication, you absolutely must work with your doctor before discontinuing any drug or altering any drug regimen.

Individual results will vary and comments, products, claims, reviews, social media posts, success stories, and testimonials are not typical and have not been evaluated by Lean Factor or the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with your professional health care provider before changing any medication. Always read all labels, check all ingredients, and follow all directions before using any products. 

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Accessibility

Lean Factor is committed to promoting accessibility, diversity, and inclusion, and we strive to ensure our services are accessible to all people. These core values are fundamental to how we do business and come through in the barrier-free experiences we design for people. We believe all of our guests should be able to easily shop online, use our smartphone apps, and access all of our other websites and digital offerings. To achieve this, we have invested significant resources into our site to be available to people with disabilities. We truly believe that website accessibility efforts are vital and that all users deserve the right to independence, equality, and ease of use.

With this in mind, we are continuously taking steps to improve and meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and requirements under the Twenty-First Century Communications and Video Accessibility Act 2010 and ensure compliance with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act.

Whether you’re using assistive technologies like a screen reader, a magnifier, voice recognition software, or switch technology, our mission is to make Lean Factor your preferred shopping destination in all channels by delivering outstanding value, continuous innovation, and pleasant experiences.

How do we accomplish our goals?
We set high standards for web accessibility and constantly strive to ensure we comply with all laws and guidelines. Our team consists of professionals dedicated to making all of our online experiences the best they can be. We collaborate with industry partners and vendors to identify areas that need improvement.

We continually seek to adjust and improve accessibility issues on our site, and we also commit to regularly scanning our site with an accessibility checker’s scanner.

We’re always learning. We consistently look for improvements in performance, speed, and accessibility.

Our website is monitored and tested periodically by internal and third-party accessibility consultants. These people help us identify usability issues and discover new solutions to improve the accessibility of our site further.

Software recommendations and settings
We follow W3C's globally recognized standards to provide content compatible with computer-based assistive technologies and browsers. We recommend using the most current versions of (or the version released just before) the manufacturer's assistive technology applications, along with current versions of browsers. We also recommend trying different browsers with assistive technology applications to determine which combination works best for you.

Accessibility on our site
Using accessibility checker.org's audit tool, https://www.leanfactor.com has been scanned for compliance according to the Web Content Accessibility Guidelines (WCAG 2.1). Since performing the audit, Lean Factor continues to raise its accessibility standards and utilizes a web Accessibility App. This software allows users with disabilities to access Lean Factor’s website equally by using the Tab key on the keyboard.

Accessibly App accessibility statement
Lean Factor utilized Accessibly App, committed to making sites accessible for all, including people with disabilities. We are continuously improving the service we provide through our app to comply with increased accessibility standards, guidelines and to make the browsing experience better for everyone.

Conformance status
The app uses the Web Content Accessibility Guidelines (WCAG) defined requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Accessibly App follows the best guidelines and is partially conformant with WCAG 2.0 level AA. The Accessibility App can be accessed with the Tab key on your keyboard or by clicking the icon in the lower left side of pages on our site.

Technical information
Accessibly App is an app supported in Shopify environments. The app relies on the following technologies:

HTML
CSS
JavaScript
NodeJS
MongoDB

Accessibly App features
When a site has Accessibly App installed, the website can be adjusted with keyboard navigation using the “tab” key (WCAG 2.1/2.1.1). Additionally, see the list of all provided Accessibly App features and tools for a better website experience:

Zoom | WCAG 2.1 / 1.4.4
This feature enables users to enhance the size of the text to up to three times the original text for better text readability.

Bigger cursor
It makes the cursor bigger and more prominent and increases the size for better site browsing.

Invert colors
Invert the colors of the website content. For those with decreased vision, the high contrast helps read the site better.

Tweak Contrast | WCAG 2.1 / 1.4.6
This feature lets users manually select from two options: to enhance the contrast of the website or to decrease the contrast.

Tweak Brightness | WCAG 2.1 / 1.4.6
This feature lets users update the brightness on the site. The content can either be made brighter or darker.

Grayscale | WCAG 2.1 / 1.4.6
Users can turn on grayscale, making the website content appear only in shades of gray. This benefits people with visual impairment.

Reading Line
Add a supportive reading line to the site.

Readable fonts
Convert the fonts available on-site to one of the most easily readable fonts: Helvetica.

Alt text and images
Ability to read alt text of images. As of now, our tool has added a feature where alt descriptions for images without them are generated using Google's Vision AI. This greatly helps people with visual impairment browse our site.

Tooltips | WCAG 2.1 / 2.5.3
Add labels to images that contain a written description of the image.

Highlight links
Highlight links to make them more prominent.

Hide images
Hide images on the site. This provides better site readability for people with visual impairment.

Read page
A feature that allows a voice to read the text on your site aloud to visitors.

Notes & feedback
We always try to update our services and operate in the best possible manner to benefit all of our clients and their site visitors. However, if you experience any issues with the Accessibly App provided service, please email christiana@onthemapmarketing.com. We respond within three business days.

We cannot control or correct problems with third-party sites, but please let us know if you encounter difficulty with any sites we link to so we can pass the information along to the site owners. You may also want to address your concerns directly to these third parties.

Additional steps we’ve taken to improve accessibility
Here are some of the items we’ve addressed to make sure our sites and apps are as easy to use as possible for all guests:

Site Structure - We use appropriate headings, lists, paragraphs, and other formatting features on our site so that guests can easily use the site with assistive technology.

Text Equivalents - People who either can't see images or hear audio may need some form of text equivalent to interact with our sites. We’re working to ensure all of our images and multimedia are fully accessible through alternative text, captions, and transcripts.

Full Keyboard Access - Everything we build can be accessed using a keyboard.

Site Consistency - We’re consistent in the way we build our sites and apps so that once you understand how our menus and pages work, you can count on our sites to be consistent and function the same way every time you interact with them.

Our goal is to identify and rectify every accessibility barrier on our site. Although we strive to ensure all pages and content on our site is fully accessible, it is possible some website content has not yet been fully adjusted to adhere to the most strict accessibility standards. For this reason, we are here for you.

If you have any issues accessing content on our site or need assistance with any part of the website, please don’t hesitate to let us know. You are welcome to contact us during regular business hours, and we will be more than happy to help. Please see contact details below.

Contact us
Have questions, need assistance, or want to report an accessibility issue? Please contact Lean Factor Customer Support:

Email: Accessibility@LeanFactor.com
Phone: +1-800-818-7115

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Return Policy

No Hassle, 120-Day Money-Back Guarantee

We are confident you will be very happy with our products. That's why we offer the industry-leading 120-day satisfaction guarantee.

If for any reason you are not delighted, just return the unused portion, even if the bottles are empty, with your name, address, and the order number within 120 days of your purchase date. Upon receipt, we will refund your purchase price, less shipping & handling, within 24 hours of receiving your return (except on holidays and weekends). Refunds typically take an additional 3 to 4 business days to show on your credit card or bank account.

Returns
Our return/refund policy lasts 120 days. If 120 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Once your refund is processed a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or credit card account online.

If you still do not see your refund, please contact us using the link at the bottom of this page or give us a call during business hours: 800-818-7115.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, mail your product to:

Lean Factor
Attn: Returns
5407 N Haverhill Rd Unit 337
West Palm Beach, FL 33407, United States

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Shipping & Delivery

We make every effort to ship your order as soon as possible within 24 hours (on business days).

Domestic Options:

FREE standard shipping for domestic orders over $75  - We will choose the best method for your location. Orders under 10 lbs will generally be delivered within 3 days. Larger orders may vary and take up to a week, depending on your location.

What are your shipping methods and transit times?

Our domestic shipping methods available are:

USPS (United States Postal Service) - (Priority Mail - 2 to 3 Days, sometimes longer)

UPS - On Customer Account (For Businesses, we can ship on your account if requested)

FedEx:
FedEx Priority (Overnight - Next Day (Morning))
FedEx Standard (Overnight - Next Day (Afternoon))
FedEx 2Day (2 Days)
FedEx Express Saver (3 Days)
FedEx - On Customer Account (For Businesses, we can ship on your account if requested)
FedEx Ground (Varies by location)

Orders ship from South Florida. See the FedEx Service Map Below.

Transit times are estimates only. We encourage you to order with enough time to avoid any possible delays. If you are shipping to a P.O. Box or a military address your order will have to be sent using the United States Postal Service.

If you notice any issue with the shipping of your order or a problem in transit, please contact our customer service for assistance.

How do I qualify for free shipping?
Orders with a product total exceeding $75 (after any applied discounts) shipped to the continental USA will qualify for free standard shipping. We will either ship your order FedEx Ground or USPS Priority; whichever is most appropriate. Unfortunately, we cannot extend this offer to our international customers. The extra expense, paperwork, and risk involved with international shipping just  make it feasible.

How long before my order is shipped?
We typically process orders the same day they come in excluding weekends. If you requested a special order item, we will ship it as soon as we have it in stock.

Is there a cut-off time for orders to ship the same day?
Yes, generally FedEx Ground orders placed before 12:00 pm EST and FedEx Express orders placed before 3:00 pm EST are shipped the same day. Orders placed using the United States Postal Service before 12:00 pm EST are shipped the same day. For an order that comes in after the cut-off, we will try our best to get it out the same day, but it may not ship until the following business day.

Where are orders shipped from?
All orders ship from West Palm Beach, Florida USA.

Do you ship internationally?
Yes, we do. You can place your order normally online through our website and the shopping cart will give you all available shipping options to your country. International shipping methods are First Class, Priority, and Express Mail through the United States Postal Service. Typically orders arrive within 2 weeks, but the length of time for receipt of your order depends on the country and the customs office. For expedited delivery, we also offer FedEx which has highly reliable and time-definite service.

What about Military Orders: APO, FPO addresses? 
Yes, we happily ship to our military customers. All Military orders are shipped by USPS Priority Mail. US mail to the various military addresses can take anywhere from one to six weeks for delivery. The United States Postal Service does not have tracking available for military orders.

How much will my shipping charges be? 
During the order process, you will be given a list of different shipping methods, using the FedEx or United States Postal Service, from which you can pick. The total cost of goods and the cost of shipping are clearly displayed. If you receive a "Shipping will be calculated later" message upon checkout. We will e-mail you your correct total with the cost of shipping for the different methods. 

How are my shipping costs determined?
The shipping cost for your order is based on its size, weight, shipping method, and delivery address. You will see your actual shipping cost of all available options during checkout. For international orders, please note that Lean Factor is not responsible for any taxes, tariffs, customs restrictions, or other regulations that apply in countries outside the United States. Please contact your local customs officials if you have any questions. 

Can I track my order online?
Yes, once your order has been shipped, you will receive an email from either the United States Postal Service or FedEx (depending on the shipping method you choose) with your tracking number. Please note that the "tracking number" you receive on Priority Mail packages is actually a Delivery Confirmation number, which typically only gives details as to whether or not the package was delivered. Also, please note that the First Class International shipping method does NOT provide tracking. If you would like your international order tracked, we recommend using one of the other shipping methods available.

Will a signature be required to receive my package?
We do not typically request a signature for deliveries with the exception of large orders, but it is ultimately up to your driver's discretion whether or not to require a signature. If the driver feels it is safe to leave the package, he will usually leave the package at your door or another secure area. It is also up to the driver whether to comply with any special shipping instructions that you have asked us to include on your shipping label. If you would like to require a signature for your order, simply leave a note for us in the comments section of your order and we will take care of it.

Do packages ship out on Saturday or Sunday? 
No, our office is only open Monday through Friday. Orders placed Saturday and Sunday are shipped on Monday. Orders placed after the cutoff times noted above on Friday will be shipped on Monday.

Do you accept returns? 
Because of the perishable nature of the products we sell, we cannot accept returns on many items. However, if there is a problem with your order, please let us know and we will do what we can to make it right. Customer satisfaction is very important to us.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Cookie Policy

Last updated: January 1, 2022

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies, and how that information is used.

How we use cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once You agree, the file is added, and the cookie helps analyze web traffic or lets you know when You visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help Us provide You with a better website by monitoring which pages you find useful and which You do not. A cookie in no way gives Us access to your computer or any information about You other than the data you choose to share with Us. Personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the website.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc., in the Cookies We use.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For the purposes of this Cookies Policy:

Company (referred to as either "the Company,” "We,” “LF,” "Us," or "Our" in this Cookies Policy) refers to Lean Factor, LLC, 5407 N Haverhill Rd Unit 337, West Palm Beach, FL 33407.

• Cookies means small files that are placed on Your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
• Website refers to Lean Factor, accessible from https://www.leanfactor.com
• You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both sessions and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages features, or new functionality of the Website to see how our users react to them.

Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third-party advertisers can place Cookies to enable them to show adverts that We think will be relevant to your interests while You are on third-party websites.

Social Media Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: In addition to Our own Cookies, We may also use various third-party Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on. These Cookies may be used when You share information using a social media networking website such as Facebook, Instagram, Twitter, or Google.

List of cookies we collect
The list below lists the cookies we collect and what information they store.

Cookie Name and Description

FORM_KEY - Stores randomly generated keys used to prevent forged requests.
PHPSESSID - Your session ID on the server.
GUEST-VIEW - Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked for this.
STF - Information on products you have emailed to friends.
STORE - The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer is allowed to use cookies.
MAGE-CACHE-SESSID - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION - Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT - Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS - Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION - Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY - Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION - Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE - Facilitates translation of content to other languages.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first, You must disable the use of Cookies in your browser and then delete the Cookies saved in our browser associated with this website. You may use this option to prevent the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website, and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

• For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
• For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
• For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Please visit your web browser's official web pages for any other web browser.

More Information about Cookies

You can learn more about cookies by going here: What Are Cookies?

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

• By email: privacy@leanfactor.com.com
• By visiting the Contact Us page on our website. 
• By phone number: 1-800-818-7115

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

DMCA Compliance Statement

Lean Factor has agreed to process takedown requests according to the statement below

Lean Factor Copyright Infringement Takedown Policy and Instructions

The following statement with compliance details has been selected as Lean Factor' option for handling copyright or content ownership infringements. This policy statement does not constitute or replace Lean Factor Terms of Use, Terms of Service, Terms and Conditions, Acceptable Use Agreement, or any other terms referenced or published on this website or others owned by Lean Factor. Nor does this policy replace the stipulations, conditions, and the site owner's obligations under the copyright laws of the country in which Lean Factor is registered.

Below is an edited version for brevity and ease of finding specific action instructions related to processing Copyright Infringement (DMCA) Takedowns for this particular website.

Lean Factor follows the process prescribed below to remove claimed content copyright infringement. Upon receipt of the notice as prescribed below, Lean Factor will remove or request that a third party remove Content from the Lean Factor website that infringes the copyright of others, and to the extent, we are able to do so, and we will disable access to our Service by anyone who repeatedly infringes the intellectual property rights of others. Lean Factor processes claims of copyright infringement in accordance with the laws of the jurisdiction of the corporation related to Lean Factor as detailed within terms of use, terms of service, Acceptable Use Agreement, or any other terms referenced or published on this website.

Lean Factor will also process claims of copyright infringement upon receipt of written notification provided in the manner prescribed below. Lean Factor will:

1. Act expeditiously to remove, or disable access to, the Content that is claimed to be infringing or to be the subject of infringing activity; Forward the written notification to the alleged infringing party (defendant); and
2. Take reasonable steps to promptly notify the Content provider that Lean Factor has removed or disabled access to the allegedly infringing Content.

If you believe that your work has been copied, adapted, reproduced, or exhibited on this website in a way that constitutes copyright infringement, or if you believe that your work has been rebroadcast, redistributed, re-streamed, encoded, or transcoded, or otherwise reproduced in a way that violates your intellectual property rights, and you would like Lean Factor to remove the allegedly infringing Content from the Lean Factor website you must provide written notice of the claimed infringing activity. Your notice must include the following information substantially (please consult your legal counsel or see the DMCA Act to confirm these requirements):

1. An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;
2. Identification of the copyrighted work (or works) that you claim has been infringed or, if multiple copyrights, patent, and trademark work at a single online site are covered by a single notification, a representative list of such works at that site;
3. A description of the material that you claim is infringing and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the website where it is lawfully posted; the name, edition, and pages of a book from which an excerpt was copied, etc.);
4. A clear description of where the infringing material is located on the website and/or Lean Factor network, including as applicable its URL, so that Lean Factor can locate the material;
5. Your name
6. Your address
7. Your telephone number
8. Your email address;
9. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
10. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING LEAN FACTOR, OUR DESIGNATED CONTACT OR AGENT, THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT (E.G., REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OR EMAIL ABUSE, ETC.) TO THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A RESPONSE IF SENT TO THAT CONTACT. WE CAUTION YOU THAT UNDER FEDERAL LAW SECTION 512(f), IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

You agree to grant Lean Factor a non-exclusive, worldwide, royalty-free, perpetual license, with the right to sublicense, reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products or services) you submit to public areas of the Service (such as bulletin boards, forums, comments, reviews, and chat rooms) by all means and in any media now known or hereafter developed. You agree that you shall have no recourse against Lean Factor for any alleged or actual infringement or misappropriation of any proprietary right in your communication to us.

Lean Factor or Lean Factor's designated agent to receive notification of claimed infringement is:

Lean Factor
Attn: Legal Department
Counter Notification
5407 N Haverhill Rd #337
West Palm Beach, FL 33407

Counter Notification
If you are a customer or Lean Factor website user who has received notice from us that your material has been removed following our receipt of a notice of claimed copyright infringement, and you are the owner of the allegedly infringing material or are otherwise authorized to use such material (including “fair use”), you may provide written counter notification to our designated agent listed above. Your counter-notification must include substantially the following information:

1. Your physical or electronic signature;
2. Identification of the allegedly infringing material, including the location at which the material appeared before it was removed or access to it, was disabled;
3. A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. Your name
5. Your address
6. Your telephone number
7. Your e-mail address;
8. A statement that you consent to the jurisdiction of the judicial district in which you are located or of any judicial district in which Lean Factor does business and that you will accept service of process from the complaining party or its agent.

Upon receipt of written counter notification provided in the manner above, Lean Factor will:

1. Promptly provide the person who provided the notification with a copy of the counter-notification, and inform that person that Lean Factor will replace the removed material or cease disabling access to it in 10 business days; and
2. Replace the removed material and cease disabling access to it not less than 10, nor more than 14, business days following receipt of the counter-notification, unless the Lean Factor designated agent first receives notice from the person who submitted the notification that such person had filed an action seeking a court order to restrain the Customer from engaging in infringing activity relating to the material on Lean Factor's system or network.

Please note: Lean Factor cannot and does not judge your claims' merits (or counterclaim).
Accordingly, Lean Factor will not remove or disable access to any allegedly infringing material nor restore any material that has been removed except according to the procedure set forth herein.

Lean Factor or Lean Factor's designated agent to receive notification of Counterclaim Notification is:

Lean Factor
Attn: Legal Department
Counter Notification
5407 N Haverhill Rd #337
West Palm Beach, FL 33407

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Mobile Terms of Service

The Lean Factor mobile message service (the "Service") is operated by Lean Factor (“Lean Factor,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or its features without notice. To the extent permitted by applicable law, we may modify these Mobile Terms at any time. Your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lean Factor’s SMS/text messaging service, you agree to receive recurring automated promotional and personalized marketing text (e.g., SMS/text/MMS) messages (e.g., cart reminders). This includes text messages that may be sent using an automatic telephone dialing system or other technology to the mobile telephone number you provided when signing up or any other number that you designate from and on behalf of Lean Factor through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers. Consent to receive automated marketing text messages is not a condition of any purchase. Message and Data rates may apply.

Wireless Marketing Services & Promotional Opportunities. Lean Factor may allow users and viewers to register for special promotions, services, news, programming, and information delivered via text messaging (SMS and MMS) and other wireless Devices. Users are required to provide their consent to receive such information, either by registering on this Site or via their wireless Device. Such services and promotional opportunities may be provided by the Affiliates, service providers, mobile carriers, or other related companies of Lean Factor. The information requested as part of the online registration process is a user's telephone number, wireless number, or email address, but only if specifically requested, and the carrier's name. Optional information may be requested for specific promotions, such as a user's preferences regarding goods or services or other similar survey information. Depending on the promotion, we may collect an Internet email address or additional information. Depending on the information collected, the user may also be required to confirm their agreement to this Agreement and, without limitation, the Privacy Policy, Disclaimer, and all of our other policies.

You understand that you do not have to sign up for this program to make any purchases, and your consent is not a condition of any purchase with Lean Factor. Your participation in this program is entirely voluntary. Message frequency will vary. Lean Factor reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Lean Factor also reserves the right to change the shortcode, phone number, or email from which messages are sent and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests you send to a short code or telephone number we have changed, may not be received. We will not be responsible for honoring requests made in such messages.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Check your mobile plan and contact your wireless provider for details. You are responsible for all SMS/text message charges, including charges from your wireless provider. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas.

To the extent permitted by applicable law, you agree that Lean Factor, its service providers, Affiliates, wireless carriers, and related companies supported by the Service are not liable for delayed, undelivered, failed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. You may opt out of the Service at any time. Text the single keyword command STOP to +18449432055 or reply to any text message we sent you with the word STOP or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Lean Factor mobile message programs and wish to cancel, except where applicable law requires otherwise, you may continue to receive emails or text messages through any other programs you have joined until you separately unsubscribe from those programs.

You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Lean Factor, its service providers, Affiliates, mobile carriers, and related companies will have no liability for failing to honor such requests.

For Service support or assistance, text HELP to +18449432055 or email orders@leanfactor.com.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Content Policy

All Content (SMS, MMS, email, etc.)

This section of the Content Policy applies to the use of any product or service, including but not limited to SMS, MMS, and email, whether provided directly or indirectly by Z Natural Foods.  By using any product or service provided by Z Natural Foods, you agree to this Content Policy.

The messaging, creatives, calls-to-action, and all other content of any Z Natural Foods program, as well as the website of Z Natural Foods prospect or client, may not contain or promote the following content:

Pornographic or obscene content 

Hate; Violence

• Content that incites hatred against promotes discrimination of or disparages individuals or groups based on any of the following attributes: Age, Disability, Ethnicity, Gender Identity, and Expression, Nationality, Race, Immigration Status, Religion, Sex/Gender, Sexual Orientation, Victims of a major violent event and their kin, Veteran Status
• Depictions of violence or endorsements of violence against individuals or groups based on the attributes noted above, including threats of death or physical harm and also content that harms minors in any way.
• Harassment, or any communications from groups deemed to be spreading hate or misinformation.  
• Libelous, defamatory, profane, or otherwise malicious or harmful speech.

Illegal Content

IP Infringement; Violation of Third-Party Rights

• Content that infringes, violates or misappropriates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right. 
• Content that slanders, defames, or libels.
• Content that you do not have a right to make available under law, contract, or fiduciary relationship (such as inside information, proprietary, and confidential information).
• The export, re-export, or transfer of restricted software, algorithms, or other data in violation of export control laws. 

Protected Health Information: 

• Any Protected Health Information as defined by HIPAA (Health Insurance Portability and Accountability Act of 1996). This is information that “relates to the past, present, or future physical or mental health condition of an individual; the provision of health care to an individual; or the past, present or future payment for the provision of health care to an individual.”

Sensitive Data

• “Sensitive Data” means: (a) social security number, passport number, driver’s license number, or similar identifier (or any portion thereof); (b) credit or debit card number (other than the truncated (last four digits) of a credit or debit card), financial information, banking account numbers or passwords; (c) employment, financial, genetic, biometric or health information; (d) racial, ethnic, political or religious affiliation, trade union membership, or information about sexual life or sexual orientation; (e) account passwords, mother’s maiden name, or date of birth; (f) criminal history; or (g) any other information or combinations of information that falls within the definition of “special categories of data” under GDPR or any other applicable law relating to privacy and data protection.

Fraudulent messages, deceptive marketing, malicious content (such as malware, viruses, or downloads from non-secure locations), or any content that is designated to evade filters intentionally.

• Impersonation of any person or entity, or falsely stating or otherwise misrepresenting affiliation with a person or entity.
• Posing as another service, including for the purpose of phishing or pharming.

Political campaigns or websites whose primary purpose is promoting or endorsing a political candidate.

‍

SMS- and MMS-Only Prohibited Content 

To stay in compliance with carrier guidelines and the law, users of the Z Natural Foods SMS- and MMS-specific services must follow certain rules with respect to messaging content, in addition to the content prohibited across all products and services above. Z Natural Foods will not provide its service to any client that violates the below content prohibitions. 

The messaging, creatives, and calls-to-action content of any Z Natural Foods SMS- and/or MMS-programs, as well as the website of Z Natural Foods SMS- and/or MMS-program prospect or client, may not contain or promote the following content:

• SHAFT Content (sex, hate, alcohol, firearms, tobacco): 

     Sex

• Adult or otherwise offensive, inappropriate, pornographic, or obscene content. 

      Hate 

• As described above

      Alcohol

• Alcohol restriction does not apply where the client has implemented an age gate in accordance with carrier guidelines

     Firearms

• Includes knives and other weapons, tasers, and stun guns

    Tobacco

• Includes vaping products
  ‍

Gambling: The gambling category is prohibited.

Illegal Content

• Any content related to anything illegal in any state or federally. 
• Endorsement of illegal or illicit drugs, including cannabis and CBD (including hemp seed oil and hemp powder)

Donations (political or charitable).

‍

Sweepstakes: sites that primarily run or aggregate sweepstakes or contests.

‍

Marketing/lead/commission generation services and affiliate marketing programs, including multi-level marketing.

‍

Aggregation services that don't actually sell a product but link to external services, including job boards and job alerts from third-party recruiting firms, work-from-home opportunities, and secret shopper services.

‍

Direct carrier competition messaging about phone plans.

‍

High-Risk Financial Services

• Payday lending 
• Debt collection
• Loan services not from direct lenders
• Risk Investment Opportunities
• Short term-high interest loans
• Lead generation for any of these high-risk financial programs

Debt Forgiveness

• Debt Consolidation
• Debt Reduction
• Credit Repair

Content from any company whose privacy policy indicates that it sells personal information, including any lead generation that indicates the sharing of collected information with third parties.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Digital Advertising & Analytics

We may partner with ad networks and other ad-serving providers ("Advertising Providers") who serve ads on our behalf and others on non-affiliated sites. Some of those ads may be personalized, meaning they are intended to be relevant to you based on information Advertising Providers collect about your visits to this website and elsewhere over time. Lean Factor adheres to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles in connection with this interest-based advertising activity. You may visit  www.aboutads.info  to learn more about this type of advertising and how to opt out of this form of advertising by companies participating in the DAA self-regulatory program. Note that opting out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.

Lean Factor uses Google Analytics and other third-party services to improve the website's performance and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit https://www.google.com/policies/privacy/partners/, and to opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Third-Party Links & Tools

Our website may contain links to websites outside of our control. This notice does not cover any personal information you provide to the owner of a third-party website, and we are not responsible for the privacy practices of these websites. You should review the privacy statements on the websites you visit. Please see our Privacy Policy for more details.

Your Choices About Your Information

Account Information and Settings

You control your account information and settings. You may update your profile information, such as your name, mailing address, and phone number, by logging in to your account at www.LeanFactor.com.

Modifying or Deleting Your Information

If you have questions about reviewing, modifying, or deleting your information, or if you want to remove your name or comments from our website or publicly displayed content, you can contact us at privacy@leanfactor.com. We may not be able to modify or delete your information in all circumstances.

Email Communications Preferences

From time to time, we may send you emails regarding updates to our service or information about products we offer that may be of interest to you. Lean Factor correspondences offer recipients an unsubscribe link to opt out of future marketing mailings, or you may opt-out. However, if you opt out, we may still send you non-promotional emails, such as emails about your purchase or account.

Direct Mailings Preferences

If you wish to opt out of our postal mailings, you may call our Customer Service department at +1 800-818-7115 or use the Contact Us page on our Site. Please note that you may still receive promotional information in packages of products you order from us.

Marketing SMS Text Messaging Preferences

From time to time, we offer an invitation for you to opt-in to receive text messages from us on your mobile device. If you have subscribed to our Consumer or wholesale Marketing SMS text messaging program, you can opt out of receiving promotional SMS text messages at any time. To unsubscribe from promotional and Marketing SMS texts from one of our Marketing programs, you can text the letters STOP in response to a text you receive from us from the Marketing program.

Clinical Research SMS Text Messaging Preferences

From time to time, we offer an invitation for you to opt-in to receive text messages from us on your mobile device. If you have subscribed to our Clinical Research SMS text messaging program, you can opt out of receiving Clinical Research SMS text messages at any time. To unsubscribe from SMS texts from Clinical Research, you can text the letters STOP in response to a text you receive from us from the Clinical Research program.

Please review our Mobile Terms for more information about SMS and text messages.

Interest-Based Advertising

Please see the “Digital Advertising & Analytics” section above for choices concerning third-party interest-based advertising activities.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Information Security

Security Overview

To learn more about our security program at Lean Factor and find security compliance artifacts, please reference our Security Status Page below:

Reporting Security Issues

If you believe you have discovered a vulnerability in an Lean Factor product or have a security incident to report, contact us at security@leanfactor.com. When researching a potential vulnerability in an Lean Factor product, please adhere to and remain cognizant of the following rules of the road:

• Do not exploit any Lean Factor product beyond what is necessary to provide Lean Factor with the steps to replicate the potential vulnerability. Practically, this means not compromising accounts, downloading data, or causing denial of service or destructive outcomes.
• We consider the following potential vulnerabilities out of scope and ask that you refrain from reporting or conducting activities aimed at: social engineering, clickjacking, incomplete or non-implementation of protocols or configurations that you may consider industry standard (e.g., TLS enforcement, CSP/SPF/DMARC/DKIM), and Lean Factor Javascript code or integrations on a third party’s systems (research into such potential vulnerabilities should be governed by that third party’s responsible disclosure program). 

Once we have received a vulnerability report, Lean Factor takes a series of steps to address the issue:

• Lean Factor requests the reporter keep any communication regarding the vulnerability confidential.
• Lean Factor investigates and verifies the vulnerability using the reporter’s detailed instructions to replicate.
• Lean Factor addresses the vulnerability, which may include patching the requisite software or system, or using compensating controls to mitigate any harm.
• Lean Factor will endeavor to keep the reporter apprised of the outcome of their report and at that time, shall provide consent to the reporter’s publication of the vulnerability.

We greatly appreciate the efforts of security researchers and discoverers who share information on security issues with us, giving us a chance to improve our products and services, and better protect our customers. Thank you for working with us through the above process.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Product Review Guidelines

We value your feedback!

When writing your review, please consider the following guidelines:

• Focus on the product and your individual experience using it
• Provide details about why you liked or disliked a product
• All submitted reviews are subject to the terms set forth in our Terms of Use (TOU)

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:

• Medical claims for supplements. These types of statements require express approval from the FDA.*
• Obscenities, discriminatory language, or other languages not suitable for a public forum
• Advertisements, “spam” content, or references to other products, offers, or websites
• Email addresses, URLs, phone numbers, physical addresses, or other forms of contact information
• Critical or spiteful comments on other reviews posted on the page or their authors
• In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.

Enjoy writing your review!

* The following are examples of medical claims:

• Reviews that mention a disease or condition Examples: arthritis, angina, cancer, chronic fatigue, insomnia, irritable bowel syndrome, pain, etc.
• Reviews that imply a disease or condition. Examples: joint problems, digestion trouble, blurry vision, etc.
• Reviews for products for adults that mention assisting a pet or child (anyone under 18). Example: adult glucosamine product assisting dog’s joints, child taking adult melatonin for sleep, etc.
• Reviews that mention taking more than the recommended dosage
• Reviews that mention replacing a prescription/OTC formula or taking a supplement along with a prescription/OTC formula

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

Bot & Crawler Access Terms of Use Policy

This Bot and Crawler Access Terms of Use Policy ("Policy") applies to all automated software agents, including but not limited to web robots, spiders, crawlers, scrapers, or other automated means of data access or interaction (collectively "Bots and Crawlers") on our website. This Policy outlines Bots and Crawlers' permissible and prohibited uses of our website.

Acceptance of Terms

By utilizing Bots and Crawlers on our website, you consent to abide by the terms of this Policy, our overall Terms of Use (TOU), our Privacy Policy, and any other policies we may implement from time to time. This policy operates in conjunction with but does not supersede Lean Factor TOU or any other Policies published on this or any other Lean Factor-owned site. If you do not agree with these terms, we request that you discontinue using Bots and Crawlers on our site immediately.

Limited License

We grant you a limited, non-exclusive, revocable license to access our site with Bots and Crawlers under the conditions stipulated in this Policy. This license does not imply any rights not explicitly stated in this Policy.

Prohibited Behavior

Bots and Crawlers must refrain from the following activities unless explicitly authorized by us:

• Accessing, searching, or downloading content from our site through methods other than our publicly supported interfaces.
• Undertaking activities that could disrupt, overload, or otherwise negatively impact our technical infrastructure.
• Gathering or harvesting any personally identifiable information from our site, such as names, email addresses, or phone numbers.
• Ignoring, circumventing, or violating restrictions in any robot exclusion headers on our site or bypassing other measures to prevent or limit access to our site.
• Attempting to probe, scan, or test the vulnerability of our systems, networks, or security measures unless all necessary and legal consents have been obtained.
• Attempting to hack or breach the site and Service.
• Compliance with Laws

When accessing our site with Bots and Crawlers, you pledge to comply with all applicable local, state, national, and international laws and regulations, including but not limited to privacy, data protection, and intellectual property rights laws.

Monitoring and Enforcement

We maintain the right to monitor, investigate, and enforce any activity on our site to ensure compliance with this Policy and our other terms and conditions. This includes the ability, at our sole discretion, to block, limit, or terminate access for any Bot or Crawler that we believe violates this Policy without notice.

Indemnification

You agree to indemnify and hold us (directors, officers, employees, agents, and affiliates) harmless from any and all claims, demands, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to the use of the Service, including, but not limited to, any breach of this Agreement, violation of any laws, regulations, or rights of any third party made by any third party due to or arising out of your use of Bots and Crawlers in violation of this Policy and/or arising from a breach of this Policy.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, punitive, or consequential damages or any loss of revenue or profits (whether directly or indirectly) arising out of your use or inability to use the Service, even if we have been advised of the possibility of such damages.

Changes to Policy

We reserve the right to modify or replace this Policy at any time. If we make changes, we will post the revised Policy on our site and update the "Last Updated" date. Your continued use of Bots and Crawlers on our site after the revision of the Policy will constitute acceptance of the modified terms.

Contact

If you have any questions or concerns about this Policy or wish to request permission for a Bot or Crawler to perform actions beyond the terms outlined in this Policy, please reach out to us using our Contact Us page.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.

GDPR Statement

PREAMBLE
The General Data Protection Regulation (GDPR) is a regulatory framework enacted by the European Union to safeguard the rights of data subjects residing within the European Economic Area (EEA) concerning the processing of their personal data. Lean Factor ("Company," "we," "us," or "our") is unwavering in its commitment to uphold the principles of data protection, confidentiality, and security of your personal information.

SCOPE AND CONSENT
This GDPR Privacy Policy delineates the manner in which we collect, handle, and disseminate the personal data of our website visitors and service users ("you" or "data subject"). By accessing or utilizing our Website, you explicitly agree to the terms stipulated in this GDPR Privacy Policy, our overarching Privacy Policy, our Terms of Use, and any other subsequently referenced or disclosed terms (collectively, "Terms of Use" or "TOU"). This agreement establishes a legally binding contract between you and Lean Factor.

DATA COLLECTION AND USAGE
We may accumulate and process the following categories of personal data:

• Identity Data: Such as full name, username, or other identifiers.
• Contact Data: Including email address and phone number.
• Technical Data: IP address, browser specifications, time zone, and geolocation.
• Usage Data: Insights into your interactions with our website, products, and services.

Please refer to the Lean Factor Privacy Policy for a comprehensive understanding of our data processing activities.

LEGAL GROUNDS FOR DATA PROCESSING
We process personal data based on the following legal justifications:

• Consent: You have explicitly permitted the processing for designated purposes.
• Contractual Necessity: Processing is indispensable for the fulfillment of a contract.
• Legal Compliance: Processing is mandated by statutory obligations.
• Vital Interests: Processing is crucial for the preservation of vital interests.
• Public Task: Processing is executed in the public's interest.
• Legitimate Interests: Processing is essential for our legitimate business interests, provided your rights do not override such interests.

COMPLIANCE AND UTILIZATION OF DATA
Our platform is meticulously crafted to align with GDPR principles. We employ your personal data for:

• Contractual fulfillment.
• Pursuit of legitimate business interests without infringing upon your rights.
• Adherence to statutory mandates.

We adopt a minimalist approach to data collection, establish a clear legal foundation for processing, and retain data only for the necessary duration, post which it is expunged.

DATA RETENTION
Your personal data is retained solely for the duration requisite for the intended purposes or as mandated by applicable legislation.

DATA SECURITY
We have instituted stringent security protocols to thwart unauthorized access, inadvertent loss, or illicit processing of your personal data.

INTERNATIONAL DATA TRANSFERS
For users within the EEA, any transfer of personal data outside the EEA is executed with stringent protective measures, including industry-standard encryption techniques.

CHILDREN'S PRIVACY
Our platform is not tailored for minors as defined by pertinent data protection or privacy laws. We consciously refrain from collecting data from minors.

DIRECT MARKETING
You reserve the right to withdraw from marketing communications at any juncture. Instructions for opting out are provided in our communications.

COOKIES
Our website utilizes cookies. For an in-depth understanding, please consult our Cookie Policy.

YOUR RIGHTS UNDER GDPR
As an EU resident, you are entitled to specific rights under the GDPR. These include:

• Right of access. The right to obtain access to your personal data.
• Right to rectification. The right to erase or rectify inaccurate or incomplete data.
• Right to erasure. The right to obtain the erasure of your personal data in certain circumstances.
• Right to portability. The right to move, copy, or transfer personal data.
• Right to restrict processing. The right to restrict the processing of personal data.
• Right to object to processing. The right to object to the processing of personal data for certain purposes.

To exercise these rights, reach out to us. Identity verification may be requested to process your application.

CONTACT INFORMATION
Lean Factor
5407 N Haverhill Rd #337
West Palm Beach, FL 33407 USA
Email: GDPR@leanfactor.com
Phone: 1-800-818-7115

REDRESSAL MECHANISM
For inquiries or grievances, contact us directly. You may approach the competent Data Protection Authority within the EEA if unresolved.

AMENDMENTS
This GDPR Privacy Policy may undergo periodic revisions. We recommend revisiting this page to stay abreast of any modifications.

CONCLUDING REMARKS
This policy embodies our unwavering commitment to GDPR compliance, ensuring transparency, clarity, and robust legal safeguards for data subjects.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.