Return & Refund Policy
Return Policy
No Hassle, 120-Day Money-Back Guarantee
We are confident you will be very happy with our products. That's why we offer the industry-leading 120-day satisfaction guarantee.
If for any reason you are not delighted, just return the unused portion, even if the bottles are empty, with your name, address, and the order number within 120 days of your purchase date. Upon receipt, we will refund your purchase price, less shipping & handling, within 24 hours of receiving your return (except on holidays and weekends). Refunds typically take an additional 3 to 4 business days to show on your credit card or bank account.
Returns
Our return/refund policy lasts 120 days. If 120 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Once your refund is processed a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or credit card account online.
If you still do not see your refund, please contact us using the link at the bottom of this page or give us a call during business hours: 800-818-7115.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To return your product, mail your product to:
Lean Factor
Attn: Returns
5407 N Haverhill Rd Unit 337
West Palm Beach, FL 33407, United States
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