Agent Terms

Agent Terms

Last Updated: August 1, 2025

These Agent Terms (“Agent Terms”) apply whenever you use, allow, enable, or cause the deployment or operation of any Agent to access, use, or interact with Lean Factors’ websites, mobile sites, APIs, or other online services (collectively, the “Services”). For purposes of these Agent Terms, an “Agent” means any software, bot, crawler, spider, scraper, automation, or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.

These Agent Terms supplement and are incorporated into our Terms of Use (TOU) and Privacy Policy. Capitalized terms not defined here have the meanings given in the TOU. In the event of conflict, the TOU controls. All disputes are subject exclusively to the binding arbitration terms in the TOU.

1) Eligibility; Acceptance; Revocation

By deploying or permitting an Agent to interact with the Services, you represent and warrant that you (a) accept these Agent Terms on behalf of yourself and any principal, customer, or end user for whom the Agent operates; and (b) have full authority to bind them. LF may suspend, throttle, or revoke any Agent’s access at any time, with or without notice, including via technical measures. Your continued use after changes take effect constitutes acceptance of the updated terms.

2) Mandatory Transparency & Identity

Every Agent must clearly and accurately identify itself in each HTTP(S) request via the "User-Agent" string using the format:

Agent/<agent-name> (+contact-url or email)

Examples: "Agent/ContosoCrawler (+crawler@example.com)".

Agents must not conceal, rotate, or obfuscate identity; must truthfully answer prompts that ask whether the requester is a bot or human; and must not mimic human behavior patterns to evade controls (e.g., keystroke timing, cursor movement). Agents may not solve or bypass CAPTCHA or similar human-verification technologies.

3) Protocol Compliance (robots.txt) & Access Controls

1. Robots Exclusion Protocol. Agents must comply with our "robots.txt" and any per-page meta directives. Where directives or fetch semantics are ambiguous, Agents must err on the side of non-access. RFC 9309 governs interpretation, caching, and error handling.

2. No Circumvention. Agents may not circumvent, degrade, or work around any rate-limit, geo-block, login wall, paywall, IP block, token gate, or other access-control measures.

3. Respect Revocation. If LF asks you or your Agent to stop accessing any Service or resource, you must immediately cease all access and purge cached LF content.

4) Permitted Automated Access (Limited License)

Subject to continuous compliance with these Agent Terms, LF grants a limited, revocable, non-exclusive, non-transferable license for non-disruptive automated HTTP(S) access only to publicly available pages expressly permitted by our "robots.txt" and not otherwise gated. This license excludes any right to reproduce, republish, rehost, frame, or create derivative datasets from LF content, except as allowed by applicable law and our TOU.

5) Prohibited Conduct

Without prior written permission from LF, Agents must not:

Harvest Personal Data. Collect or attempt to collect any personal information (e.g., names, emails, phone numbers, addresses, order info), or profile visitors, except as expressly authorized by LF and applicable law.

Bulk Extraction. Perform high-volume scraping, whole-site mirroring, or structured extraction intended to build, train, or augment datasets, models, or indexes.

Security Interference. Probe, scan, or test the vulnerability of any system, or upload malicious code.

Evasion. Bypass CAPTCHA, tokens, session enforcement, rate limits, or IP blocks; use residential proxies or rotating IPs to evade controls.

Commercial Reuse. Sell, license, syndicate, or otherwise monetize LF content or signals derived from it.

Violation of Law. Engage in conduct that would violate the Computer Fraud and Abuse Act (CFAA) or Florida’s Computer Crimes statutes, among others.

6) Technical Requirements & Reasonable Use

Rate & Load. Agents must operate within conservative fetch rates to avoid degrading availability. LF may publish or enforce numeric ceilings (e.g., requests/minute, concurrent connections, bandwidth caps) and may modify them at any time.

Fresh Caching. Respect cache headers and crawl-delay instructions.

Canonicalization. Deduplicate URL variants and avoid superfluous query permutations.

Data Hygiene. Do not submit malformed URLs, recursive traps, or infinite calendar/date paths.

Contact Channel. Your `User-Agent` string must include a working abuse contact.

Dataset Hygiene. Upon LF request, promptly delete or de-identify LF-sourced data.

7) Notice; Takedown; Audit Cooperation

LF may issue written or electronic notices (including via HTTP status codes, headers, or robots directives). You must promptly comply with any takedown, deletion, or cease-access instruction. Upon reasonable request, you will certify the deletion of LF-sourced data and cooperate in good faith to remediate violations.

8) Compliance with Law and Guidance

You must comply with all applicable U.S. federal, state, and international laws, including the CFAA (18 U.S.C. § 1030) and Florida Statutes Chapter 815 regarding computer abuse. You should also align automated practices with relevant regulatory guidance on transparency and AI/automation risk controls issued by agencies such as the FTC.

9) Reservation of Rights; Enforcement

LF may monitor automated access and use technical or legal measures to enforce these Agent Terms, including blocking, rate limiting, session invalidation, or legal action. Courts have recognized that scraping of public content is not per se unlawful, but violations of contracts, circumvention, and system interference can sustain claims or defenses; these Agent Terms are intended to preserve LF's full range of remedies.

10) Indemnity

You agree to indemnify, defend, and hold harmless LF, its affiliates, directors, officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your Agent’s access to or use of the Services; (b) any breach of these Agent Terms; or (c) any violation of law or third-party rights by you or your Agent.

11) Disclaimers; Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LF DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. LF WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12) Arbitration; Governing Law; Venue

All disputes arising out of or relating to these Agent Terms or any Agent’s access to or use of the Services are subject exclusively to binding arbitration as set forth in the TOU. These Agent Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. The seat of arbitration and any court proceedings to enforce an award shall be in Palm Beach County, Florida.

13) Term; Termination; Survival

These Agent Terms remain in effect for so long as any Agent interacts with the Services. Sections 5–13 survive termination. LF may terminate access for any Agent or principal immediately upon violation or risk to LF, our users, or our infrastructure.

14) Contact

For permissions beyond these Agent Terms or to coordinate responsible automated access, contact: legal@leanfactor.com

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Agent Terms, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.