Our mission: Lean Factor is committed to bringing you unique wellness products that promote vibrant health and longevity. All Lean Factor products contain only the highest quality, highly-researched, time-tested all-natural ingredients sourced from trusted locations.
Our Business Philosophy
Our goal is to provide a great product at a reasonable price, supported by excellent customer service and backed by the best product guarantee in the industry.
Our core philosophy is to put our customers' needs first, always being aware that your success is our success. We believe in operating our business in a fair, honest, trustworthy manner, and adhering to ethical business practices at all times.
Because we are dedicated to providing you with personalized customer care, we want you to have an easy and informative experience when you order.
Our Customer Care team does not work on commission. This ensures that you will never be pressured to buy anything when you call us. Our team will simply give you the information you want, answer all your questions, and then let you make a decision whether or not to try our products.
In fact, we want you to be free of hassles in every situation. If you need to return your product for any reason, there are no hurdles, no special forms to fill out, no RMA numbers to attain, and no delays. Simply return the product, and upon receipt we will issue you a refund within two business days.
And if you are on an auto-ship program and want to cancel it, there are zero barriers in front of you (unlike many of our competitors). Simply go online to cancel or call or email us. There are no telemarketers involved, no contracts of any kind, no terms or unreasonable conditions.
We believe in "good old-fashioned" customer service with a smile while providing you a great product that delivers the results you're looking for at a very fair price. Together, we can help you restore your testosterone to youthful, healthy levels and enjoy life-changing and anti-aging benefits!
All of our products are handled in an FDA registered facility that is USDA Certified Organic and Kosher. Our facility is also registered and inspected for food safety by the State of Florida Department of Agriculture and Consumer Services, and we adhere to current Good Manufacturing Practices (cGMPs).
If you have any questions, please call our Customer Care department at 800-818-7115 Monday – Friday 8:30 am – 11 pm or Sat. & Sun. 9 am – 5 pm Eastern time.